Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,121 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,121 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 10th January 2025

607

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simply Wigs are a brilliant company, I am so glad I found them. I love the way the lovely wigs are packaged and delivery is very quick. Their customer care is first class and they have an excellent website. A big thank you to the staff at Simply Wigs from Ann”

Helpful Report

Thank you Ann for your brill review, we really do appreciate it. The Simply Wigs team are always going above and beyond for their customers, and love to package the orders like a gift :) If you require any assistance in the future, please do contact us! SW Team

“My wig arrived very quickly”

Helpful Report

Thank you for your fab review! We are happy to hear you received your order quickly :) All the best, SW Team

“Wonderful personal service”

Helpful Report

Thank you Marchelle for your wonderful review, it is very much appreciated! All the best, SW Team

“I brought my first wig from simplywigs.co.uk along with some accessories. It all arrived beautifully packaged. The website is easy to use with lots if useful information. I also like it's a family run business in the UK. I have had plenty of compliments from family and friends. I will be purchasing from Simply wigs in the future.”

Helpful Report

Thank you for your fab review, it is very much appreciated. It's so lovely to know you have enjoyed your experience with us, as the team go above and beyond for their customers. It's also lovely to know you are receiving compliments on your new look! We do hope to hear from you again soon. SW Team

“I love this company, I’ve ordered several wigs from them, very easy website, loads of information, very competitive prices, love how they come packaged,and a lovely sweet surprise! Definitely recommend them, I love all my wigs and a great choice of accessories as well, always kept informed about deliveries, no negatives at all ❤️❤️”

Helpful Report

Thank you Julie for your kind words, and for recommending us - we really do appreciate it. We are so happy to know you have enjoyed your Simply Wigs experience (especially the chocolate treat!) If you do have any queries on another style, please do contact us on 01484 844557 - we are always here to help. SW Team

“From the start Simply Wigs were helpful, informative, supportive and honest in their recommendations for the best wig.”

Helpful Report

Thank you Carol for your fab review! The team do go above and beyond for their customers' needs, so we will be sure to pass on your kind comments. All the best, SW Team

“I don't know what I would do without Simply Wigs! I lost my hair permanently following chemotherapy for breast cancer over 13 years ago and their lovely wigs, and brilliant staff, have given me the confidence and courage I needed to get on with my life! Big thank you, and please open a shop near me so I can come and visit!”

Helpful Report

Thank you Pauline for your brilliant review and custom, we really do appreciate it. We are so happy to know you have enjoyed your Simply Wigs experience over the years! There are unfortunately no current plans for opening a new shop, but if you are ever in our area, feel free to book an appointment :) All the best to you, SW Team

“Great service and a reasonable price”

Helpful Report

Thank you for your fab review, it is much appreciated! Hope you enjoy the rest of your day, SW Team

“I have been purchasing from Simply Wigs for many years now. They offer invaluable expert advice when needed as well as excellent customer service. Always very pleased with my experience with SW.”

Helpful Report

Thank you for your excellent review! The Customer Service team do go above and beyond for their customers' needs, so we will be sure to pass on your kind comments. We do hope to hear from you again soon, SW Team

“Always fantastic service. Items are delivered quickly in good quality wrapped up nicely with a little chocolate. Would always recommend!”

Helpful Report

Thank you Simone for your kind review, and for recommending us - we really do appreciate it. We are so delighted to hear you have enjoyed your experience with us! All the best, SW Team

“Very helpful on the phone. Purchase made.”

Helpful Report

Thank you Clare for your brill review! The Customer Service team are always happy to help, and they will be delighted to hear you have placed an order. :) Please do let us know, how you get on. SW Team

“I keep coming back to Simply Wigs because their service is excellent. Being able to try a wig is so important to me and their service allows this. It is always quick delivery with any delays discussed over a friendly email. I know i can completely trust SLW. Thank you.”

Helpful Report

Thank you Fay for your excellent review, we really do appreciate it. We are so happy to hear you enjoy your experience with us, as the team do go above and beyond for their customers' needs. All the best to you, SW Team x

“Bought wig for a friend. Rang the Company with a query and they were extremely helpful. Delighted with the wig and will definitely use them again.”

Helpful Report

Thank you Myfanwy for your brill review! We are so delighted to hear you are happy with your experience, and love the recent purchase for your friend :) We do look forward to hearing from you again soon, SW Team

“I recently purchased Ever Mono, one of Ellen Wille's gorgeous wigs from Simply wigs. I have bought several wigs from this company and they provide a great service. They have an extensive range and I love the customers photos. It is so easy to choose when wigs are worn by real people. Well done Simply Wigs!”

Simply Wigs 5 star review on 23rd February 2024

Helpful Report

Thank you Lynda for your lovely review, and for sharing your purchase with us - you look amazing! We are so delighted to hear you are happy with your experience with us. We also love seeing customers wearing their new styles, so we are glad it helps with purchasing online. :) All the best to you, SW Team x

“In the confusing world of styles, colours and construction of wigs, Simply Wigs never fail in their friendly approach to offering advice. Their website is fantastic and easy to order from and if I receive a wig occasionally that just looks wrong, returning the item is simple and straightforward. Thanks so much SW you remain my no.1, always in top spot in my opinion.”

Simply Wigs 5 star review on 22nd February 2024

Helpful Report

Thank you Kerry for your kind words, and for sharing your purchase with us - you look fabulous! We are so delighted to hear you have enjoyed your Simply Wigs experience, and you have found the returns process to be easy and simple :) We do hope to hear from you again soon, SW Team

“I have shopped with Simply Wigs for well over a year. I have also tried other on line suppliers but Simply Wigs are the best by far. Their website is easy to navigate, and the customer service is excellent. High quality products and prompt delivery. Their returns policy is more than fair, and they process your refund very quickly. I can confidently recommend this company. Try them, you won't be disappointed.”

Helpful Report

Thank you for your excellent review and custom, we really do appreciate it. We are so delighted to hear that you have enjoyed your Simply Wigs experience, and that you would recommend us to others! It's also lovely to know you have found the website to be easy to navigate - we will be sure to pass on your comments to the team. :) Hope to speak with you again soon, SW Team

“Simply wigs is simply wonderful. They are very helpful and I would not buy from any other company. I have been able to exchange my unworn purchases within 14 days. They keep you well informed if your wig is on back order. Thank you so much. 😊”

Helpful Report

Thank you Susan for your brill review, we really do appreciate it. We are so happy to know you have enjoyed your experience with us, and have been well informed of your order status. We do hope to be hearing from you again soon, SW Team!

“Simply Wigs never fail to be helpful, friendly and efficient. Always excellent service 😊”

Helpful Report

Thank you Caroline for your excellent review! We are so happy to hear you have enjoyed your Simply Wigs experience. :) All the best, SW Team

“I am new to wig wearing but leapt in and purchased 2 wigs from simply wigs - I found the service to be excellent. One of the wigs was out of stock and I was able to quickly change my order. I have found the webpages to be extremely helpful and the insights /advice of other wig wearers really helpful”

Helpful Report

Thank you Anne for your excellent review, we really do appreciate it. We are so happy to hear you found the website to be helpful. The Customer Service team are always happy to assist their customers, so it's lovely to know this was done quickly. :) All the best to you, SW Team

“I have probably bought nine or ten different wigs from Simply Wigs over the years and have always recieved outstanding customer care. The service and the wigs can't be faulted. An excellent company to deal with.”

Helpful Report

Thank you Carole for your excellent review, we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience, and loved your purchases over the years! Hope you have a lovely rest of your day, SW Team

Simply Wigs is rated 4.8 based on 13,121 reviews