Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,134 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,134 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 10th January 2025

607

Anonymous

Anonymous // 01/01/2019

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“Always satisfied! I just wish there would be more styles for large size heads like mine.. Thanks again”

Helpful Report

Thank you Aikaterini for your lovely review! We do agree that there are limited style options for sizes other than average. If you require any assistance in your search, please do let us know. :) All the best, SW Team

“Have used simply wigs many times super. service and the girls are very helpful”

Helpful Report

Thank you Jennifer for your kind review! We're so pleased to hear you have enjoyed your experience with us. All the best, SW Team

“I agree with another reviewer, I find your website on my sumsung phone awful ! Can't get to see the colours, reviews, photos etc. I have bought from you before the website was brilliant, but not anymore. Will.have to try on my laptop.”

Helpful Report

Thank you Jan for your feedback. We're sorry to hear you are having troubles with viewing our site on your mobile. This has been passed to the website team, who will look into this. Thank you, SW Team

“I have found the team very helpful with their support and advice. They take as much time as needed. If the wigs are not the colour or style needed on arrival, returning them is no problem. At least one has learned from the experience. Then, back to the drawing board”

Helpful Report

Thank you Angela for your kind review, we really do appreciate it. We are so happy to hear you have enjoyed your experience with us, as the team do go above and beyond for their customers' needs. If you require any further assistance, you know where we are :) Love, SW Team

“Stunning wig (Gisela Mayer "Sun Easy"). Pretty, layered cut. Can be worn smoothed down or tousled. Great customer service, friendly advice if needed and competitive prices. Returns and refunds are available. Due to the thoughtful way of packaging the wigs, it makes returning goods hassle-free.”

Helpful Report

Thank you Hilary for your fab review, we really do appreciate it. We are so delighted to hear you are happy with your recent purchase, and enjoyed your experience with us! We do hope to be hearing from you again soon, SW Team

“Always great customer service.”

Helpful Report

Thank you J for your fab review, we really do appreciate it. All the best, SW Team

“The Flip Mono wig from the Ellen Wille Hairpower: After enduring the embarrassment of ill-fitting hats to cover hair loss and treatment for skin cancer on the crown of my head, I decided to experiment with my first wig - at age 73! Wow! Who knew wigs could be so easy to wear - even straight out of the box? This style is really low maintenance and, friends tell me (although they would, wouldn’t they?) that it looks amazing and ‘real’. However, I choose to believe their admiration was genuine as they were all checking out the styles on Simply Wigs website while we were out for lunch last week. (I was also ‘expertly’ answering numerous queries about wig types and construction using my knowledge gleaned from the extensive information available on the same website.) Already planning to buy a second one of these, probably in the same Snow Mix shade. It has even given this old lady the confidence to ‘up my game’ on face make-up, rather than trying to hide in the background. Wish I’d known twenty years ago that wig making had become so sophisticated: If you’ve been procrastinating about trying a wig, go for it ladies!”

Helpful Report

Thank you Patricia for taking the time to write your review, we really do appreciate it. The Flip Mono is a beautiful style, and we do see why this is one of our best sellers! It is just perfect as soon as you take it out of the box, and looks fabulous in every colour. Thank you also for sharing your experience on wearing wigs for the first time - I am sure many people will be motivated by your comments. We do hope to be hearing from you again soon, SW Team x

“I have been a wig wearer for almost ten years. I have never been disappointed by SW's customer service, delivery times, quality of products or range of styles/ brands. They are the only place I shop for wigs, wig care and accessories. Outstanding!”

Helpful Report

Thank you Susan for your lovely words, we really do appreciate it! We are so delighted to hear you have enjoyed your Simply Wigs experience, as the team do go above and beyond for her customers' needs. All the best to you, SW Team

“Service was exceptional as was delivery, the topper colour was perfect,however, the part closest to the head was very thick with a matted appearance. It felt like a rug sitting on my head and spoiled the rest of the topper which looked very natural indeed.”

Helpful Report

Thank you Deborah for your brilliant review! It's lovely to know the team could be of assistance. If you do need any assistance in choosing an alternative, please do contact us on 01484 844557, and we will do our very best to help. All the best, SW Team

“Fabulous exactly like picture well worth money lovely & thick too”

Helpful Report

Thank you Becky for your fab review, we really do appreciate it. All the best to you, SW Team :)

“Very realistic wigs that you are able to style with heat. The colours are great complete with darker roots. Would thoroughly recommend”

Helpful Report

Thank you Rob for your fab review, and for recommending us - we really do appreciate it. All the best to you, SW Team

“Always helpful and knowledgeable”

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Thank you Linda for your kind words! All the best, SW Team

“Super fast delivery definitely recommend”

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Thank you Philip for your kind review, and for recommending us - we really do appreciate it. All the best, SW Team

“Good prices dispatched quickly,no problems.”

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Thank you Neil for your brill review, we really do appreciate it. All the best to you, SW Team

“Fantastic service”

Helpful Report

Thank you for your fab review, we really do appreciate it. All the best, SW Team

“Brilliant! Great service, friendly helpful staff. Can't fault them at all. I would highly recommend Simply Wigs. Keep up the good work.”

Helpful Report

Thank you Barbara for your brill review, and for recommending us - we really do appreciate it. We're so delighted to hear you have enjoyed your experience with us. All the best, SW Team

“My wig was well worth the wait. I love it and have worn it nearly every day since it arrived.”

Helpful Report

Thank you Anne for your brill review! We're delighted to hear you are happy with your purchase. If you need any tips on maintenance, just give us a call :) Love, SW Team

“Luv the hair piece s colours match perfect too my hair always happy Thankyou”

Helpful Report

Thank you for your brill review. We're so happy to hear you have found your perfect match! All the best, SW Team

“The wigs I have purchased are of a good quality and very natural looking. Also this time I paid for standard delivery rather than saver delivery and my order arrived a lot quicker.”

Helpful Report

Thank you Rachael for your fab review, we really do appreciate it. It's lovely to hear you are happy with your purchase, and you received your order quickly. All the best, SW Team

“Always excellent service and dispatch time kept me informed about when the delivery was due”

Helpful Report

Thank you Helen for your excellent review! The team do aim to keep in touch with customers in regards to their order, so we will be sure to pass on your comments. All the best, SW Team

Simply Wigs is rated 4.8 based on 13,134 reviews