Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,027 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,027 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 8th November 2024

603

Anonymous

Anonymous // 01/01/2019

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“the wig was unfortunately too dark for me but the refund was no problem at all sent wig back and money was in bank within 7 working days Very good company I will be trying another wig with this company”

Helpful Report

Thank you Barbara for your fab review. We're sorry to hear your recent purchase was unsuitable, but please do contact the team on 01484 844557, if you require any assistance in choosing an alternative. All the best, SW Team

“This company is the best .The staff are friendly and helpful. Highly recommend .”

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Thank you for your kind review, and for recommending us - we really do appreciate it. All the best, SW Team

“I have bought a few wigs from Simply Wigs, always a great service, I am very satisfied with my purchase this time Flair mono.”

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Thank you Jean for your brill review, we really do appreciate it. The Flair Mono is a beautiful style, and it's lovely to know this is perfect for you! All the best, SW Team

“Fabulous and kind customer service. Very helpful and .super fast delivery. Professional company. Thank you so much Simply Wigs.”

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Thank you for your fabulous review! We're so happy to hear you have enjoyed your Simply Wigs experience, as the team do go above and beyond for their customers' needs. All the best, SW Team

“This has been my best experience so far when purchasing a wig”

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Thank you for your fab review, we really do appreciate it. All the best to you, SW Team

“Wonderful company. Professional and reasonable. Highly recommended”

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Thank you Deborah for your wonderful review, and for recommending us - we really do appreciate it :) All the best, SW Team

“Easy to use site and ordering . Delivery time good, packaging very nice. A good experience”

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Thank you for your brill review! It's lovely to know you have enjoyed your experience with us. All the best, SW Team

“This is the second wig I have brought from this company,the quality of the wigs are great and the customer service is wonderful,I forgot to apply for the vat off my purchase and they sent me a exemption form to send back to them and I had the vat sent to my account...I shall use this company again and again....”

Helpful Report

Thank you Natalie for your lovely review, we really do appreciate it. The team are always going above and beyond for their customers' needs, so we will be sure to pass on your kind comments. All the best, SW Team

“Excellent service and very pleased with my purchase. Thank you,”

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Thank you Sue for your fab review, we really do appreciate it. All the best, SW Team

“I regularly buy from Simply Wigs, excellent service, excellent company 🌟”

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Thank you for your excellent review and custom, we really do appreciate it. We're so delighted to hear you have enjoyed your experience with us. All the best, SW Team

“Simply wigs are 'simply the best'! I've been purchasing wigs from them for five years now and I have always been very, satisfied and pleased, to the point where I get excited when I choose one and then again when the postman delivers my parcel!!!!! I sent one back once as I'd chosen the wrong colour - the company were so helpful. I feel secure with Simply Wigs. I can't recommend them enough . . . . . I can't do without them!”

Helpful Report

Thank you Hannah for your kind review, and for recommending us, we really do appreciate it. We're so delighted to hear you have been enjoying your Simply Wigs experience, as the team do go above and beyond for their customers' needs. We do hope to hear from you again soon, SW Team

“Good quality and service.”

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Thank you Stephen for your brill review, we really do appreciate it! All the best, SW Team

“As always, you're welcoming and very reassuring. Just what I need!”

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Thank you for your wonderful review, we really do appreciate it. We are so delighted to hear you have enjoyed your experience with us. All the best, SW Team

“I would like to but haven’t received my order yet!”

Helpful Report

Thank you Gail for your review. We're sorry to hear there was a delay in the order getting to you. After looking through your order notes, I can see that we had raised a tracking query with our postal service, as the order was unfortunately delayed in customs. However I can see that your order was delivered to you safely. If you have any queries in the future, please do contact us. SW Team

“Excellent service. Excellent product”

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Thank you Kim for your excellent review! We're delighted to hear you are happy with your purchase. All the best, SW Team

“Love my new wig it looks and feels so natural 😍”

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Thank you Sharon for your review! It's lovely to know you are happy with your recent purchase. All the best, SW Team

“Brilliant service very quick dispatch of goods.”

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Thank you for your brill review, we really do appreciate it! All the best, SW Team

“A beautiful wig so happy with it the service is just wonderful and very prompt in answering any questions thank you so much 😊 have use simply wigs for years as lost all my hair ten years ago and have always very very happy thank you 😊”

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Thank you Adele for your kind review, we really do appreciate it! We're so happy to hear you have enjoyed your Simply Wigs experience, as the team do go above and beyond for their customers' needs. All the best, SW Team :)

“Waited 2 weeks before I chased the order to find it was out of stock This wig was nowhere near as realistic as my last but needed it quickly so had to make do”

Helpful Report

Thank you for your feedback. We are sorry to hear that your experience with us was not as fabulous as we expect. After looking through your notes, I can see we had contacted you the day after you had placed the order, to sadly advise of the 2 week delay. I do however appreciate on this occasion, there was a further delay with manufacturing. If you have any queries on the availability in future, please do contact us prior to placing your order. All the best, SW Team

“Things are very good. Thank you for very proffesional work and delivery.”

Helpful Report

Thank you Aleksander for your lovely review! We're so happy to hear you had enjoyed your experience with us. All the best, SW Team

Simply Wigs is rated 4.8 based on 13,027 reviews