Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,443 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,443 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 2nd April 2025

622

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve had a few wigs from Simply Wigs now and it’s always been a positive experience. The last one I got the Infinity petite wig in creamy blonde rooted is really lovely, I couldn’t recommend them highly enough”

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“Excellent and quick service”

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“Great communications and delivery well packaged”

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“I had received the Sage wig which was not cheap and it was not up to standard as their wigs usually were”

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“My family and I love the quality and appearance of the wig. We all felt it looked good. My only problem wearing it is to get it away from glasses and hearing aids.”

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“I’m a big fan of Simply Wigs. They have a good selection of stock photos, customer photos and a 360 on a plastic mannequin head so you can see what to expect. The colour swatches and descriptions are good. The selection of wigs is enormous. Wait times can vary depending on stock availability but you do receive an email to let you know if your item is on a back order with the expected delivery timeframe. They offer a hassle fee 14 day return or exchange with no restocking fee. I use PayPal for my purchases and I get my money back on the same day the refund is issued. Customer service is super - very kind, friendly and understanding. I have probably returned more wigs than I’ve kept and yet they still continue to offer me a great service and totally get that it’s a tough product to buy online. The Community Forum is so positive and supportive. There is so much information on styling, wig wearing hacks and lots of other great reads on their blog. People with hair loss can find lots of information and support on their journey. I really like that wig wearing is celebrated and lots of different looks, ages and styles are featured and included. There is as much anonymity as you want but equally important so much positivity and openness about hair loss and wig wearing. I have only once found the same wig cheaper from another UK company but the whole return process was a disaster so I will never go anywhere else again. I have found my happy place. Thank you to everyone at Simply Wigs.”

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“Really dont know what id do without Simply Wigs. Always offer brilliant service and brilliant wigs and at very good prices.”

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“Always a great service from Simply Wigs. Apart from wigs I buy their shampoos and conditioner products as well, and find them really good and well priced. Love the little gift of a chocolate with whatever you buy. I would highly recommend this company x”

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“The wig i purchased was lovely, it looked very nice unfortunately I have a low hairline at the front so the style i chose was not suitable. I had no problem with sending it back with a full refund.”

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“I was so glad to discover Simply Wigs. The wig choice is wide though my only reservation is that the suppliers don’t always have the colours I require. The staff are excellent. They are so helpful and pleasant. I highly recommend Simply Wigs.”

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“I have recently bought 2 wigs from Simply Wigs, the first was perfect, loved it. The second one just didn't suit me, it was so easy to return, they were so understanding and friendly on the phone when I asked to return the wig.”

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“I've been buying wigs from Simply Wigs for a number of years now and always found the staff to be very helpful and understanding. On this occasion I had contact with Laura, who was excellent. I wouldn't use anyone else! Thank you.”

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“Ho effettuato diversi acquisti presso Simply wigs, e mi sono MOLTO AFFEZIONATA a tutte le assistenti Simply,come se le conoscessi da tempo , poiche' sono sempre gentili e professionali nei miei confronti, e forniscono un'assistenza completa _ Non le conosco purtroppo, poiche' abito in un 'altra nazione _ Le abbraccio tutte e ringrazio di cuore i fondatori di Simply wigs !”

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“a trustworthy company to deal with. If any problems with your order they are quickly resolved. I have been buying from Simply Wigs for years now and highly recommend them.”

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“Dealing with Simply Wigs is simplicity itself. I have had excellent service and advice from this company. Wigs and accessories are all easily obtained on this site.”

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“Simplicity of ordering and returning if necessary. Speed of delivery also great.”

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“I love the wig I got from simply wigs and it arrived within the time that I expected. I have no problems at all!”

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“Wig is lovely wrapped beautifully.”

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“All fine. Wig ok slightly tight.”

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“I keep coming back for the customer service, value for money and of course fantastic wigs. I feel amazing with my alternative hair, thank you so much.”

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Simply Wigs is rated 4.8 based on 13,443 reviews