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Simply Log Cabins Reviews

4.7 Rating 84 Reviews
93 %
of reviewers recommend Simply Log Cabins
Read Simply Log Cabins Reviews
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Phone:

01636 653016

Email:

Info@gudrum.com

Location:

Newark Beacon, Cafferata Way, Newark,
Newark Beacon, Cafferata Way, Newark
Nottinghamshire
NG24 2TN

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Simply Log Cabins 5 star review on 3rd October 2024
Andy
Simply Log Cabins 5 star review on 3rd October 2024
Andy
Simply Log Cabins 5 star review on 27th September 2024
Simon
Simply Log Cabins 5 star review on 16th January 2024
Alan L
Simply Log Cabins 5 star review on 24th November 2023
Robert Martin
Simply Log Cabins 5 star review on 28th September 2023
Ashley Warren
Simply Log Cabins 5 star review on 28th September 2023
Ashley Warren
41
Anonymous
Anonymous  // 01/01/2019
Very disappointed with this product. Not as good as quality as we anticipated. Shed didn't come with felt for roof, when asked I was told that it was to be brought seperately? Shame this isnt highlighted on checkout as its an essenatial part of the shed. Had to go to our local DIY and purchase.
Helpful Report
Posted 3 weeks ago
Dear Malcolm, We are sorry that you are not happy with your purchase. We do not supply any of our buildings with a standard roof materials - instead preferring to give customers a choice. We offer the customer options to select felt or shingles on buildings with Apex roofs, or conversley felt or EPDM for buildings with flat / pent roofs. Materials can be sourced via us and delivered with your building, or if preferred locally at a building merchants / DIY store. Your order was placed online, so I have checked the product listing for the item you purchased - a Lasita Osland Donau 28. I can see that we state Optoional Roof Material right above the purchase price, and also repeat it in the section that details the specification of the building. This was obviously missed. so the team will now review to see if there is anything else we can do to make things clearer. Thank you for your feedback. We hope you get many years great use out of your building. Kind Regards SimplyLogCabins.
Posted 3 weeks ago
I booked a delivery date for the 6th September but was contacted directly by the manufacturer a few weeks later moving the date to 4th November. I know this isn't the fault of this purchase website but I then got a request for a review now I was apparently enjyoing my product. I would hope thry had a better overview of their whole supply chain/order process.
Helpful Report
Posted 6 months ago
Hi, We are sorry that there is a delay in getting your product to you. This is not something that we are aware on. If you can please contact us with further details we will happily look into what we can to to help. Kind Regards Simply Log Cabins
Posted 5 months ago
Smart website, good delivery. Summerhouse delivered damaged, Trims dont find, Window and door hinges rubbish, marker pen writing on floor subframe on side that faces out. Communication with Simply Log cabins just ends up being endless emails with nothing resolved, they appear to be used to receiving negative feedback and reviews. If you are impressed by their website then lower your expectation of what you are actually going to receive. I wouldnt be a returning customer
Helpful Report
Posted 1 year ago
Good afternoon, Thank you for taking your time to leave us this review. We are sorry to hear that the summerhouse arrived damaged, it is very uncommon for there to be any issues with these, we get these cabins direct from the factory which are based in Estonia so we can have this reported to them for you. Are you able to perhaps send us some images of the issues to info@gudrum.com and our customer service team can look into this for you. Kind Regards, Simply Log Cabins
Posted 1 year ago
Simply Log Cabins is rated 4.7 based on 84 reviews