SimplyHair Reviews

Name: SimplyHair
Address: Unit 13bMiners Way, Lakesview Business Park, Canterbury, Kent
Rating: 4.84

4.8 Rating 953 Reviews

96 %

of reviewers recommend SimplyHair

4.8

Based on 953 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

020 8191 8555

Email:

hello@simplyhair.co.uk

Location:

Unit 13bMiners Way,
Lakesview Business Park,
Canterbury
Kent
CT3 4LQ

SimplyHair 5 star review on 15th November 2024

172

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service but need to get stock in for popular items”

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Posted 4 years ago

“Love the products are always dispatched immediately ❤️”

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Posted 4 years ago

“Always really quick with my orders and really reasonable prices!”

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Posted 4 years ago

“Good customer service.”

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Posted 4 years ago

“I love the quality of the hair its so easy to work with and colour match is always spot on my clients love it”

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Posted 4 years ago

“I tip hair extensions brought for my client good quality. Need 7-8 bundles for a full head. Fast delivery”

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Posted 4 years ago

“Really quick delivery and amazing quality of products”

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Posted 4 years ago

“I’ve only used once but loved the hair was a little wary at start as they don’t look double drawn but looked good in my end result , customer happy trying again today .”

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Posted 4 years ago

“Hair quality looks and feels good. Haven’t had the extensions put in yet so can’t say how well they last etc. I paid next day delivery and ordered before 3pm but they took two days to arrive, however, that may be to do with the postal service rather than Simplyhair. I contacted Simplyhair via direct message on Instagram before purchasing to ask which nano beads they recommended, silicone lined or none lined but never got a response..did a bit of googling and went with what I thought. The plastic (?) tip of the extension is much stronger than the Beautyworks hair I had last time so I’m hoping they’ll last better. The hair colours I picked are really pretty so can’t wait to get them in now!”

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Posted 4 years ago

Hi, Thank you for your email, and we are sorry to hear you did not have a 100% positive experience with us. Big apologies for not receiving a response to your Instagram message, due to the recent situation we do not have the same staff levels at the moment that we are used to, therefore emails and messages are receiving a slower response time. Equally, whilst all deliveries have been leaving our warehouse on time, there have been some delays due to the increased workload and reduced staff in the postal services, however, these are beyond our control at the moment and fortunately rare, but nonetheless we apologise if this caused you any inconvenience. We hope to be back to our usual standard very soon :) We're pleased however that you've managed to find what you were after and that you love the products so far! Kind Regards SimplyHair

Posted 4 years ago

“My 1st order came as described and on time, packaged very well. Hair quality at 1st inspection looks and feels amazing. Will update review once hair has been put through its paces. Overall happy with the service.”

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Posted 5 years ago

“So far very pleased with the service from simplyhair. Glad I chose to use this supplier, just wish there were more lengths available across all methods”

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Posted 5 years ago

“Im a new customer to simply hair but so far I’m so impressed! Any emails are responded too so quick! The hair quality is really nice, my clients are so impressed! Really like the packaging the hair comes in as is easy to store for clients! Love how on the website you can add the hair to a clients profile so can just re order the same colour with ease!”

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Posted 5 years ago

“This hair is unbelievable! I am now 30 and I have been using hair extensions since I was 17. I’ve had every type of hair extension you can think of... weave, glue, tape etc and also EVERY brand you can think of. I can honestly say this is the best hair I have ever used. I go to my local hairdressers every 8 weeks to get hair put in and this was my first 12 weeks of using SimplyHair, I told my stylist about it (because my previous hair I used was discontinued) and she text me the other day to say she was now using SimplyHair on her other clients. Such lovely hair that stays soft (with a weekly treatment) and I have had NO split ends 3 months later! I would recommend this hair to anyone who is not confident like myself with shot hair to give it a go, you will feel like a princess”

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Posted 5 years ago

“Quaick postage”

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Posted 5 years ago

“Hair is my perfect colour. Much better than the last place I got hair from. Very fast delivery too. Thanks! X”

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Posted 5 years ago

“Super fast delivery..great updates on hair.. staff are a great help and the hair is good”

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Posted 5 years ago

“Excellent service but I think the pictures of the colour of hair provided could be slightly better, i.e, a couple of pictures showing the hair on a model.”

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Posted 5 years ago

SimplyHair is rated 4.8 based on 953 reviews