Simply CBD Reviews

Name: Simply CBD
Address: Unit 1H, Thorn Business Park, Rotherwas, Hereford
Rating: 4.75

4.8 Rating 1,367 Reviews

94 %

of reviewers recommend Simply CBD

4.8

Based on 1,367 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Simply CBD:

Simply CBD is a range of lab tested and certified CBD products that have been hand-chosen for their CBD content. In the world of CBD, you can easily get lost in imaginative marketing and an expensive array of products.

At Simply CBD our mission is to tell you upfront what our products are and provide them at the lowest prices in the UK market. Because rather than a low-grade product at a high price, we believe people should be offered a high-grade product at a low price.

Visit Website

Write Your review

Tell us how Simply CBD made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Simply CBD 5 star review on 24th January 2025

Simply CBD 5 star review on 13th August 2024

L Phillips

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Trying to reorder and can’t find product online.”

Helpful Report

Posted 1 month ago

Hello, Thank you for sharing your feedback about our website. I want to reassure you that the website is unchanged, and your product will be available as expected. It looks like you haven't reached out to us directly for assistance yet. If you do need help, please feel free to contact us via email or live chat, and we'll get back to you between 9 AM and 5 PM, Monday to Friday. Kind Regards, Abbie

Posted 1 month ago

“The ease of ordering was great, the packaging was great. Fast postage. Good prices.”

Helpful Report

Posted 2 months ago

“Not seeing any significant change in my dogs movement or behaviour. Obviously not the solution for him. Delivery was swift and well packaged. Lots of follow up advice too.”

Helpful Report

Posted 2 months ago

Hello, Thank you for sharing your feedback on the CBD! We're glad to hear that you found our services fast, and that you were happy with the follow-up guidance and packaging. Regarding the use of CBD for animals, due to UK guidelines and regulations, we're unable to offer specific advice. However, we recommend joining the support group on Facebook, where over 46,000 members share their personal experiences, including those who use CBD for their pets: https://www.facebook.com/groups/SimplyCBD We believe you'll find valuable guidance and support from the community there. Additionally, you’ll be receiving an email from us shortly with further information and support. Kind Regards, Abbie

Posted 2 months ago

“The company offerers many cbd products.”

Helpful Report

Posted 4 months ago

“Product I ordered arrived on time, I would like to explore some other CBD products”

Helpful Report

Posted 5 months ago

Hello, Thank you for your feedback! We’re glad to hear your order arrived on time. We offer a wide variety of supplements and CBD products on our website. If you're interested in exploring our CBD selection, don't hesitate to contact us—we're here to help! Please feel free to contact us either via email at orders@simply-cbd.co.uk or via the live chat available on our website. Kind Regards, Abbie

Posted 4 months ago

“Better service than past experience”

Helpful Report

Posted 5 months ago

“The patches work, but customer service is a bit slow, trying to get out of a subscription proved painful”

Helpful Report

Posted 5 months ago

Hello, Thank you for sharing your comments surrounding our subscriptions. After having a look into this for you, we can see that our team helped and supported you with this via email and live chat and your subscription was terminated as requested. If you do require further support please do not hesitate to contact us either via email or live chat and someone will respond between Monday and Friday 9-5pm. Thanks, Abbie

Posted 5 months ago

“The last few I’ve had the pipettes are poor quality and don’t work well. Cbd oil itself seems ok but hard to tell any difference for my old dog”

Helpful Report

Posted 6 months ago

Hello, Thank you for sharing your feedback with us regarding the oil and we are sorry to hear you are experiencing issues with the pipette. I can see to date you have not contacted us directly about this issue. Please email orders@simply-cbd.co.uk and we will happily send out a new pipette to you, if you feel this is required. Kind Regards, Abbie

Posted 6 months ago

“Nothing wrong with the service etc. but I was hoping to get a proper buzz off them :-(”

Helpful Report

Posted 7 months ago

Hello, Thank you for sharing your feedback with us and we are sorry to hear that you did not gain your desired benefits. In relation to taking CBD for the first time, it can take up to 8 weeks for you to gain the desired benefits. After having a look into your order, we can see that you have only been using the CBD for 2-3 weeks. Here at Simply CBD we follow all UK laws and regulations. This means our CBD does not provide mind altering effects and instead provides a legal supplement to take within your daily routine. We have some great blog posts on our website to help ensure all of our customers understand what to expect and how to use CBD oils. You can find these by copying and pasting the links below into your web browser: https://www.simply-cbd.co.uk/blogs/news/a-beginners-guide-to-cbd https://www.simply-cbd.co.uk/blogs/news/cbd-not-working-for-you-here-s-how-to-fix-that https://www.simply-cbd.co.uk/blogs/news/how-long-does-cbd-take-to-work If you require further help and support today, please contact us either via our live chat or by emailing orders@simply-cbd.co.uk. Kind Regards, Abbie

Posted 7 months ago

“Only been using for 2 weeks I have a bad back following hip replacement surgery, I do think it’s taking the edge off the pain, although the stiffness in back is still bad, hoping for more improvement.”

Helpful Report

Posted 7 months ago

Hello, Hello, Thank you for sharing your feedback with us regarding the CBD and we are glad to hear that the CBD has started to work. In relation to taking CBD for the first time, it can take up to 8 weeks for you to gain the desired benefits. If you do require further support please do not hesitate to contact us either via email or live chat and someone will respond between Monday and Friday 9-5pm. Kind Regards, Abbie

Posted 7 months ago

“To be fair my dog had only been on it for 3 weeks so not fair to give a full review at this time”

Helpful Report

Posted 7 months ago

“I’ve used CPD oil for a while and thought I’d try simply CPD, purchased a couple of bottle of black 30ml. The actual oil is great, however the bottle is not, once opened the bottle will not re seal tight, I travel with work and found it had leaked all over my clothes, thought it may have been just that bottle, but no the second bottle was exactly the same. So out of two bottles I’ve probably wasted one. The product is great the packaging is not and for that reason I won’t be purchasing again. I need somthing I can take away with me without spilling.”

Helpful Report

Posted 7 months ago

“I do feel better but can't really attribute this to CBD oil”

Helpful Report

Posted 7 months ago

Hello, Thank you for sharing your feedback with us regarding the CBD oil. It is great to hear that you are feeling better. To understand if the CBD oil is working it is advised to have a break from taking the oil for one to two weeks. After a week if you feel a difference then that does mean that the CBD was the main source of your benefit. In the meantime, if you require further help and support please do not hesitate to contact us via email or live chat. Thanks, Abbie

Posted 7 months ago

“I wasn't impressed with the adhesive on the patches they did help my pain but when I bathed they came loose despite not using creams etc and water not too hot”

Helpful Report

Posted 7 months ago

Hello, Thankyou for leaving us feedback regarding the patches, we are happy to hear that the patches benefitted you. Regarding the patches, they can be submerged in water as they are waterproof. There are many factors could have caused the patch to become loose so it is hard to understand why this has happened. For us to investigate further please either email us on orders@simply-cbd.co.uk or drop us a live message and we can assist you further. Kind Regards, Abbie

Posted 7 months ago

“Extremely happy with the dosage , patches are a little large compared to the 30mg patches and are not as adhesive or shower resistant as the 30mg patches . Overall very happy with my purchase.”

Helpful Report

Posted 8 months ago

“These patches do work really well. But I find they don't stick as well as the smaller ones they will last just about a day. I'm going to have to revert back to the 30mg patches as the 45mg are working out rather expensive”

Helpful Report

Posted 8 months ago

“Don't seem to get any benefit from this, have had a go at the blue.”

Helpful Report

Posted 9 months ago

Hello, Thank you for sharing your feedback with us regarding the oil and we are sorry that you did not gain your desired benefits. In relation to taking CBD, it can take up to 8 weeks for you to gain the desired benefits from the specific oil. If you followed our guidelines and did not gain significant benefits from taking it then that would mean that the specific product you chose may have been the incorrect strength for your specific needs. It may also mean that you may need to alter your daily intake of your current oil. I can see that you have been switching oils from Blue to Liquid Gold. It may be worth sticking to one oil over a long period of time and following the guidance to increase the intake up to 5 drops 3 times per day if no benefits have been achieved overtime. CBD is completely trial and error in finding the right strength for your individual needs. It is completely individual to everyone to slowly increase how many drops per day to find the correct amount of drops to suit your desired needs. We have some great blog posts on our website to help ensure all of our customers understand what to expect and how to use CBD oils. You can find these by copying and pasting the links below into your web browser: https://www.simply-cbd.co.uk/blogs/news/a-beginners-guide-to-cbd https://www.simply-cbd.co.uk/blogs/news/cbd-not-working-for-you-here-s-how-to-fix-that https://www.simply-cbd.co.uk/blogs/news/how-long-does-cbd-take-to-work Please contact us either via email or live chat if you require further help and support. Kind Regards, Abbie

Posted 9 months ago

“The product was great and helped me massively with my anxiety, however I had thought the purchase I made was for larger bottle and the smaller one was far to expensive for such small amount and ran Out v quickly x”

Helpful Report

Posted 9 months ago

Hello, Thank you for leaving a review regarding the price of our Black CBD Oil. Regarding the cost of our oils they do range depending on the strength being offered. Our Black CBD Oil is a high strength product £0.03p per mg of CBD. We can confirm that here at Simply CBD we are very competitive with our costs in comparison to other UK businesses. Please take into consideration that our Black 10% Oil contains Full Spectrum CBD (Most companies only offer CBD Isolate or Broad Spectrum at a heightened cost- which contains less cannabinoids). We offer the Black CBD Oil in 10ml, 30ml and 50ml bottles. The prices does vary depending on the bottle in question. The 10ml bottle being the lowest in cost. We do have a blog available on our website which explains the value of the oils and you can read this here: https://www.simply-cbd.co.uk/blogs/news/how-to-determine-the-value-of-a-cbd-product?_pos=1&_sid=3c1dfa31e&_ss=r The blog post can also be found in the search bar on our website by typing: How to Determine the Value of a CBD Product. If you require further support in relation to the costs of our products please contact us via live chat or email. Thanks, Abbie

Posted 9 months ago

“Very happy with the products but twice now I have received the wrong items. A bit of a performance contacting customer service. There is no phone number, you have to email and the require photographic evidence of what you have received.”

Helpful Report

Posted 9 months ago

Hello, Thankyou for leaving your feedback with us and we are sorry to hear that there was mistakes with your order. Due to us personally picking and packaging each custom order, sometimes human mistakes do happen and we are sorry this has effected you twice. We are always here to rectify any problems which may occur. In relation to our customer services options we are easily assessable via email as well as live chat. We always aim to respond within 1-2 working days. Regarding issues with your order, we do have to ask for a photograph which is standard procedure with most online based companies. This is so we can identify which product has been incorrectly sent to then correct the mistake. Please contact us if you require further support, our operating live chat hours are Monday to Friday 9am to 5pm. Kind Regards, Abbie

Posted 9 months ago

“I'm sure it helps with my pain as my pain is immense”

Helpful Report

Posted 10 months ago

Simply CBD is rated 4.8 based on 1,367 reviews