Simon Long Removals Reviews

Name: Simon Long Removals
Rating: 4.86

4.9 Rating 532 Reviews

98 %

of reviewers recommend Simon Long Removals

Company Reviews

Metrics

Info

4.9

Based on 532 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Write Your review

Tell us how Simon Long Removals made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Professional job well done and quick. Polite and friendly staff Thank you”

Helpful Report

Posted 7 years ago

“Friendly, efficient professional.”

Helpful Report

Posted 7 years ago

“The team consisting of the driver and 2 assistants wee very courtios and hard working deserve more than what you pay them”

Helpful Report

Posted 7 years ago

“"Well, it has now been 2 months since our moving experience! Ample time to have reflected on it. We found the actual day proceeded fairly much as we had imagined it. It was a very hot day and I had a (not packed away) kettle and mugs etc.. ready for your chaps, whenever they wanted to avail themselves of liquid refreshment. Quite why one asked to put his cool flask into the unplugged fridge I don't know. but it made us quietly laugh. I'm sorry, but I can't remember all their names now except Thomas\/ Tomas, but how those two youngsters lifted the weights they did, in that heat, was exceptional.\r\nNo words of complaint from them, were heard by us, at any time. They had the patience of saints, politeness and a happy demeanour, which of course reaches through to everyone present in the end. The loader\/driver was super efficient and in control, from the depths of the van, at all times.... rather surprisingly.\r\nWhen their arrival was going to be delayed by approx. an hour, they had let us know. So that made us happy - more time to pack those last minute kitchen things. I swear they kept multiplying at the back of those deep cupboards! We know that now, as the cupboards HERE are definitely not!\r\nThe only criticism I have is that, in an unguarded moment, when there was a sound like something in drawer was tipping over and breaking, they remarked amusedly about it together. I heard them, and as it happened, I knew what it was, and it wasn't breaking. So didn't tell them that chance remarks are often heard by other ears. I mentioned it to the very pleasant gentleman who came to collect our empty boxes, so it might have filtered through to you already.\r\nI felt slightly put out, as you may remember, at having to pay the full amount before moving day. Obviously, I had not fully read your conditions. I appreciate the reasons why, but still felt aggrieved and slightly NOT trusted to pay punctually for a service, after the event, on the day of our move. We people being moved are often at a very vulnerable and highly sensitive time of their lives, so we react differently to normal. We hadn't moved for 23years!!!\r\n\r\nALL IN ALL, WELL DONE TO ALL INVOLVED AND THANKYOU FOR TAKING SUCH GOOD CARE OF US, AND OUR GOODS AND CHATTELS. Regards happily, Pat Dawson R.G.N. D.N. P.S. DOES anyone know THE WHEREABOUTS of two big feature wooden screws for the dressing table mirror? You probably told us the safe place you'd chosen, but we haven't found them yet."”

Helpful Report

Posted 7 years ago

“Amazing professional team that moved us as swiftly as possible.”

Helpful Report

Posted 7 years ago

“polite, efficient and good teamwork. They were very respectful to us and our property. Made the move less stressful.”

Helpful Report

Posted 7 years ago

“Everyone from the people in the office to the removal team were cheerful, helpful and very efficient and I cannot fault your service.”

Helpful Report

Posted 7 years ago

“I called Simon Long on the offchance to do a small flat move with very short notice recently. They were extremely helpful and fitted us in in the same week! The movers were friendly and helpful and gave advice about positioning of furniture at the other end. They were quick and nothing was too much trouble. There were no damages. Moving can be very stressful but having these guys helping really did lighten the load for us at a difficult time. We heartily recommend them.”

Helpful Report

Posted 7 years ago

“This removal firm is first class. From the efficient ladies in the office to the hardworking guys who collect, deliver,carry up flights of stairs and set things up again, all the staff have been so pleasant to deal with. We have had a complicated move and they have handled it with great energy and efficiency. We recommend them highly.”

Helpful Report

Posted 7 years ago

“The office staff very good as several changes had to be made to our removal date .Belongings taken to storage the removal men were brilliant”

Helpful Report

Posted 7 years ago

“The movers were very friendly and worked hard to get everything packed and unpacked without damage. They were on time and provided assistance wherever they could”

Helpful Report

Posted 7 years ago

“We moved in September 2017, the guys were brilliant. Very fast and efficient my children loved them. They even managed to, pack up, and then drive from Norwich to North Yorkshire in one day, and unload our beds that evening so we have a good nights sleep. Everything arrived in one piece nothing broken at all. Totally professional. We were moving to a new build so covered all our new carpets and were very careful of the walls. would recommend 100%.”

Helpful Report

Posted 7 years ago

“Very professional service from start to finish. Removal men knew exactly what they were doing and took a lot of the stress of moving day away”

Helpful Report

Posted 7 years ago

“Simon Long Removals made it the least stressful moving day I have ever experienced. They worked their socks off all day & were so pleasant to deal with”

Helpful Report

Posted 7 years ago

“Very efficient team that offered support and advice. The lads on the day worked hard to get us packed by lunch time and moved in by tea time!”

Helpful Report

Posted 7 years ago

“what they said they would do they did and more. Very accommodating and personable. The cheapest price of 4 removal firms but the best service. Enough said. Thank you Simon Long”

Helpful Report

Posted 7 years ago

“Friendly efficient service at a reasonable price. All members of the team were very helpful at every stage.”

Helpful Report

Posted 7 years ago

“Helpful phone contacts throughout. The packers were extremely efficient and helpful and the delivery driver George wad prompt, helpful and went the extra mile. Would highly recommend this company. Thanks.”

Helpful Report

Posted 7 years ago

“Lovely staff,efficient and helpful.”

Helpful Report

Posted 7 years ago

“Simon Long moved us from London, partly to storage and the rest to Dersingham in Norfolk All good Then a final move to another address in Dersingham All good again Staff in the office and the boys on the lorries were all friendly and efficient Would highly recommend this removals company”

Helpful Report

Posted 7 years ago

Simon Long Removals is rated 4.9 based on 532 reviews