Simon Long Removals Reviews

Name: Simon Long Removals
Rating: 4.86

4.9 Rating 532 Reviews

98 %

of reviewers recommend Simon Long Removals

Company Reviews

Metrics

Info

4.9

Based on 532 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After the quote, they didn't push for acceptance, our sale took a lot longer than we thought. Everyone was friendly and efficient and the move was completed without issue.”

Helpful Report

Posted 7 years ago

“The men were extremely helpful, even though we had to wait to get into the new house. They were very clean and put most things where they were directed to. As we were so late getting in, I was impressed that an extra man was sent to help. Delivery and collection of boxes was arranged easily, and the office staff were very efficient. Thank you all.”

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Posted 7 years ago

“My family have used SL on a number of occasions, each time with complete satisfaction. Staff always polite and helpful and prepared to go the extra mile to help.”

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Posted 7 years ago

“Our move to Germany went exactly as planned. Excellent service.”

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Posted 7 years ago

“It was a long day for the three removal men but they remained positive throughout and never grumbled as the amount to be removed was greater than they had anticipated. They took great care of my furniture and possessions and followed well my instructions for placement and also advised when they thought some items would not easily be positioned without causing damage. They were conscientious and courteous all day and I would recommend them in particular as well as the professional service offered by the Simon Long team from survey to the booking with ladies in the office. Well done Simon Long Removals !”

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Posted 7 years ago

“Courteous, polite & so helpful throughout & made the move easy. Thanks to Trudie in your office for her helpfulness & a special thanks to Wayne for being so professional, calm & caring throughout the day. Well done.”

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Posted 7 years ago

“They were on time, very polite and made a stressful day as easy as possible. Nothing was too much trouble for them.”

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Posted 7 years ago

“Excellent service throughout. Surveyor was tremendous and removal guys were really professional, hard working, polite, courteous and friendly.”

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Posted 7 years ago

“We were very impressed by Simon Long Removals. Everything was very efficient from the initial contact to the actual move. We were particularly impressed by the professional and extremely rapid responses we received from the admin staff. A relief after the haphazard service we received from just about everybody else we dealt with during our relocation. On the big day the removal chaps turned up exactly on time and were very friendly. They took care of our things and didn't complain when they had to wait while a solicitor took a two hour lunch break! All delivered at a very competitive price. I would highly recommend.”

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Posted 7 years ago

“We were very impressed with the way in which your staff went about our removal, they were very caring and considerate, which was a great help to us.”

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Posted 7 years ago

“Very helpful, friendly and efficient service. Would recommend them to anyone.”

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Posted 7 years ago

“Simon Long were friendly, approachable, flexible and accommodating. Steve was great and gave good packing advice. The ladies in the office were always very efficient and helpful. On the day the lads were friendly and respectful. They loaded our contents onto the lorry very quickly and worked together well. Again when we unloaded in our new home the service was fast, efficient, good humoured and done with minimum fuss and bother. Well done Simon Long would not hesitate to use you again and will be recommending you in the future. Many thanks to all.”

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Posted 7 years ago

“Removal and storage experience has been very positive, enquiries dealt with promptly and removal dates met with efficiency. We had slight problem with one item but this was resolved very quickly and amicably. Would use Simon Long again and have no problems recommending to other people”

Helpful Report

Posted 7 years ago

“Very efficient, friendly and helpful. Good price for removals, flexible and job carried out without any problems. Thank you for a great service.”

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Posted 7 years ago

“We were really happy with the whole service we received from Simon Long Removals - from the friendly and helpful lady on the phone, the very competitive quote we had and the guys on the day, who were really efficient, friendly and chilled (which helped to make us feel calmer!) Thank you!”

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Posted 7 years ago

“They did exactly what they said they were going to do and when they were going to do it. They were quick ,efficient and very helpful in ensuring that items of furniture were correctly positioned in each room”

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Posted 7 years ago

“Professional beyond expectations. Great job from start to finish, could not ask for more. would highly recommend”

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Posted 7 years ago

“We have already sent a letter detaling our appreation of your excelent service. So dont push it. Bill Cowe.”

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Posted 7 years ago

“Nice, friendly office staff when in the planning stage. Nice guys doing the removal, polite, clean and friendly.”

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Posted 7 years ago

“Moved us to France, every thing packed perfectly no breakages, and the staff were so great as always.We have used Simon Long for several moves, once here to France and several times around the UK. We would recommend them as the best removals to use.”

Helpful Report

Posted 7 years ago

Simon Long Removals is rated 4.9 based on 532 reviews