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Simon Long Removals Reviews

4.9 Rating 512 Reviews
97 %
of reviewers recommend Simon Long Removals
4.9
Based on 512 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5

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Moved us from 2 houses into one over a very snowy weekend. Excellent service with polite and dedicated staff and great value for money.
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Posted 6 years ago
We obtained several quotes for our removal, thou Simon Long were not the cheapest we decided to use them because discussions both with there Office and personally where very helpful and positive. On the day of our move being the worst day of winter ( the beast from the east ) they arrived a little late but managed to get to us, the lads were polite tidy very helpful and a delight to work with the vehicle was modern and clean.
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Posted 6 years ago
Overall pretty good. No breakages whatsoever having the full packing service. Mark and young Josh did the packing on the Monday and come Tuesday the crew of four moved the lot. The only mark down is where a small kitchen cupboard (with the cat food ... most important) and two drawers in a centre island were accidently not emptied. Concept of dabbing a piece of sealing tape on a cupboard handle is good but flawed due to poor contrast visibility. The tape indicates the cupboard/drawers have been emptied. The system would be more foolproof if a brightly coloured piece of tape was used. Overall we are very pleased with the service of Simon Long. Debbie in the booking office was so helpful and kept us informed along the process. PS. Mark and Josh were most concerned about the forgotten drawer incident and were very willing to go back - though this proved unnecessary.
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Posted 6 years ago
Professional, helpful and caring approach from start to finish. All staff excellent. Removal men were fantastic - just went that extra mile.
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Posted 6 years ago
They were very helpful and nothing was to much trouble for them . Lovely guys !
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Posted 6 years ago
Very efficient, helpful and made the process seamless! A pleasure to move with
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Posted 6 years ago
Professional, conscientious, teamwork,
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Posted 6 years ago
Scott and his team of lads were excellent. They worked extremely hard all day. A bit of a mix up with the lack of picture boxes, which Scott resolved straight away. Another team of lads came to help unload so a very efficient service.
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Posted 6 years ago
A very efficient and professional service which made the whole move process easy. Everyone we met was friendly. And you moved us in in the snow, which beat a lot of other people. Would definitely recommend.
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Posted 6 years ago
Excellent service by knowledgable.competant staff who provided us with trouble free removal. Special thanks to Trudi and Barry from the Warehouse. Well done.
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Posted 6 years ago
Quote arrived quickly, all personnel were helpful and professional whilst being friendly
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Posted 6 years ago
Very skilled, very friendly, very helpful, very flexible. All you could want really!
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Posted 6 years ago
Very efficient, helpful and polite in all dealings , from pre-move to the moving day itself. Would recommend to others.
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Posted 6 years ago
Excellent service from start to finish would highly recommend
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Posted 6 years ago
Nothing was too much trouble. Even though it started raining and the new neighbours had left very little parking for the removals lorry, the Simon long removal guys remained calm and reassuring and got the job done (even the huge American fridge freezer was successfully removed and placed where we wanted it, without a scratch) I would like to take this opportunity to thank them for all their hard work, and I would have no hesitation in recommending this top quality service to anyone else thinking about moving home 😁
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Posted 6 years ago
People that came to do the move were very friendly and helpful, moved all the furniture without causing any damage, and they even helped to arrange them in the new house.
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Posted 6 years ago
They have only done half the job so far, going to Ireland when out of store
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Posted 6 years ago
GREAT REMOVAL TEAM, VERY EFFICIENT AND RELIABLE. WE MOVED QUITE A LONG DISTANCE (FROM NORFOLK TO LINCOLNSHIRE) AND ALL WENT EXCEPTIONALLY WELL. AND ALSO AT A VERY REASONABLE PRICE. THANK YOU.
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Posted 6 years ago
Great service all around. They arrived on a day in late December and it was awful weather. They were smiley and friendly and packed the house up without any bother at all. Just got on with the job and got stuck in. The next day we moved to the Isle of Wight [from Norfolk]. Icy and cold but again totally brilliant. When we arrived they had already unpacked loads and made sensible decisions about what was going where. Top service from a top team.
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Posted 6 years ago
Efficient and friendly service
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Posted 6 years ago
Simon Long Removals is rated 4.9 based on 512 reviews