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Simon Long Removals Reviews

4.9 Rating 531 Reviews
98 %
of reviewers recommend Simon Long Removals
4.9
Based on 531 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5

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The whole process was efficient from my initial enquiry to the arrival of the lorry on moving day. The packers were friendly and efficient. They made what could have been a very stressful day an easy move.
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Posted 1 year ago
Excellent service all around All the staff could not have been more helpful The removal staff and packers were polite and courteous We would certainly recommend this company
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Posted 1 year ago
Excellent, in a word. It’s the first time I’ve used removals firm and I was unsure what to expect but the team, Wayne, John and ‘little’ Wayne were so helpful and efficient, we have a large 3 seat sofa and they worked miracles in getting it in. I’d recommend Simon Long to anyone, fantastic!
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Posted 1 year ago
They arrived on time and got to work immediately. All my goods and chattels were loaded without any damage and they were very kind and polite. Nothing was too much trouble. All went well and was settled into my new home by lunchtime.
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Posted 1 year ago
Fabulous company . From the first meeting to dicuss the move till moving day ,faultless. Placed all my furniture where I wanted it and moved all my heavy garden furniture Cannot praise all staff enough
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Posted 1 year ago
Excellent service. Highly recommended
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Posted 1 year ago
I recently moved to Walton Naze and used Simon Long. The two men were excellent. They moved everything with ease and were very helpful to me. They worrked extremely fast and I was in my new bungalow in no time. I would recomment Simon Long to anyone who wants a fast and efficient move with friendly and helpful people both in the office and on the day of the removals.
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Posted 2 years ago
Excellent!! From the initial survey to the removal day Simon Long Removals we're first class. The surveyor looked round the property and gave us a quote based on size of property. Other firms online made the process very complex and needed to note every last item to be moved which then influenced the final quote/cost. On moving day four chaps helped us move and made the process very simple. They treated all the furniture and boxes carefully and with respect and made the process very simple Highly recommended!
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Posted 2 years ago
Very professional and well mannered Removers
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Posted 2 years ago
Efficient friendly removal company , would highly recommend for small or large removals.
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Posted 2 years ago
Excellent service in every respect.
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Posted 2 years ago
Arrived on time and was very organised Very helpful crew and friendly they un assembled and assembled furniture Would recommend and very fair price
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Posted 2 years ago
They are the best from the estimator to the girls in the office to the removal team , very good & trouble free removal day
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Posted 2 years ago
Have used them twice. Excellent service both times. Highly recommended.
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Posted 2 years ago
We were so very impressed with our experience with using Simon Long, from the first contact with Becky at the office, she was so helpful and Tim who came to assess the cost and deliver the boxes etc. We had a long and stressful sale. The day of our move from beginning to end was very stress free, the 4 guys were so professional and friendly. We have 5 dogs and at all times they took care and consideration for our pets. We would highly recommend Simon Long.
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Posted 2 years ago
comprehensive, friendly, punctual, appreciative, would use again
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Posted 2 years ago
Excellent service from start to finish, will definitely use them again !
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Posted 2 years ago
As always, excellent and completely reliable service from experts in their field. Friendly, helpful staff from start to finish - just excellent, wouldn't us anyone else.
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Posted 2 years ago
Didn’t use them but someone else nearby did - they caused serious damage to a metal bollard and the pavement outside my home but didn’t even bother to tell their customer. They didn’t leave a note for me so I came home to find utter carnage outside my home. It’s made it difficult to park on my own drive. I only found out who was responsible for the damage by looking at a neighbours cctv. We had to call the Council as an emergency to come and make it safe as this is a family estate where many children play. If the post had fallen on a child it would have caused serious harm. The footage shows the driver reversing at speed along the pavement! If that’s how they treat their vehicles and surroundings then I would have serious misgivings about how they treat your prized possessions.
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Posted 2 years ago
Cannot praise enough the guys who came to move all of our belongings from West Row to Newmarket - we had so much stuff that required two large lorries. From the moment both teams arrived they were professional, friendly and all-round thoroughly nice guys. The speed and efficiency they worked were amazing and made what could have been a very stressful time, stress-free and painless. A huge thank you to the removal guys Wayne and Oz and Dave and Rob, the survey team and the guys in the office. 10 out of 10
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Posted 2 years ago
Simon Long Removals is rated 4.9 based on 531 reviews