Sign-Holders by Green Magic Reviews

Name: Sign-Holders by Green Magic
Address: Waltham Business Park, Brickyard Road, Swanmore, Southampton
Rating: 4.83

4.8 Rating 3,259 Reviews

97 %

of reviewers recommend Sign-Holders by Green Magic

4.8

Based on 3,259 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Sign-Holders by Green Magic:

In 2020 Green Magic celebrates its 25th Birthday. Their Sign-Holders.co.uk online shop was established in 2007. Many years of experience are therefore at customers' disposal.

Over the past 25 years the business has grown to encompass display solutions for many sectors including retail, education, healthcare and hospitality.
Customers include hundreds of colleges and universities, major hotels and leisure groups as well as retailers ranging from High Street stores to garden centres (which is where it all began).

The business operates from 3 modern warehouse units on a business park in rural Hampshire supplying businesses of all sizes as well as private individuals.

Green Magic Co is family owned and run, with 3 generations actively involved in the day-to-day management of the business.

As an online business with secure bricks and mortar foundations the company remains committed to its customers, with new product launches and more innovative products in the pipeline.

Visit Website

Phone:

01489 896999

Email:

sales@green-magic.co.uk

Location:

Waltham Business Park, Brickyard Road, Swanmore
Southampton
SO32 2SA

Write Your review

Tell us how Sign-Holders by Green Magic made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sign-Holders by Green Magic 5 star review on 6th November 2024

298

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Machine is good. Well made. However it isn’t marked as automatic and that confuses the customers. Customer services was woeful when I contacted them. So good if not very clear machine and useless “customer service” which amounted to sort it yourself….”

Helpful Report

Posted 3 years ago

Thank you for your feedback David, I'm sorry you were dissatisfied with our customer service. Our sanitiser dispensers have 'automatic' written on the front of them along with a graphic. I have tried to get in touch with you without success, to confirm this is the case with yours also.

Posted 3 years ago

“The website was easy to use, so I placed an order for several relate items. I opted for payment by pro-forma invoice - this was quite straightforward, and once the invoice was paid, shipment and delivery happened very quickly. Good communication throughout. So, excellent service. Thank you very much!”

Helpful Report

Posted 3 years ago

“Website very good and easy to use . How ever feel the product I ordered was astronomically over priced for what it was .Normally I would of returned it as very disappointed but needed to display a window poster asap so haven’t been able to With postage as well turned out to be a very expensive purchase .”

Helpful Report

Posted 3 years ago

“Excellent service and product quality. I will definitely use sign holders again”

Helpful Report

Posted 3 years ago

“Quick delivery and very good customer service.”

Helpful Report

Posted 3 years ago

“Very simple and easy to use, excellent service, delivered on time and product was exactly as described”

Helpful Report

Posted 3 years ago

“excellent product. Spedy service. No problems with oredering”

Helpful Report

Posted 3 years ago

“Good website, easy ordering process and very pleased with the product ordered. The only criticism I would have was that postage for this item was extortionate. I would have been prepared to wait a few days for delivery if postage had been cheaper.”

Helpful Report

Posted 3 years ago

“Very easy process from start to finish, will be using you again.”

Helpful Report

Posted 3 years ago

“Early days but really like the snap photo frames and well packed for delivery which was also in time. Quicker than expected. Would recommend to others.”

Helpful Report

Posted 3 years ago

“Great thank you”

Helpful Report

Posted 3 years ago

“Really easy to order. I was kept up to date and delivery was really quick. The items were as described”

Helpful Report

Posted 3 years ago

“Great product, easy to order and prompt delivery”

Helpful Report

Posted 3 years ago

“GOOD SERVICE AND GREAT PRICE AND QUALITY”

Helpful Report

Posted 3 years ago

“good service and very fast delivery”

Helpful Report

Posted 3 years ago

“I ordered x4 V desk signs which I use in rental apartment in Spain to show the WiFi password etc. Was flying out on the Friday morning so needed them delivered no later than Thursday. Ordered late on Monday with Express/next day delivery expecting them to arrive Wednesday. Nothing arrived Wednesday or Thursday. So no idea where they are. Order #059607”

Helpful Report

Posted 3 years ago

I totally understand your frustration! All I can find out today (Sunday) is that the parcel was despatched last Tuesday on a next day service via DPD who are normally very reliable. Unfortunately we won't be able to find out what went wrong or find a solution until after the bank holiday. We'll get in touch with you. Meanwhile our apologies.

Posted 3 years ago

“My order for my table top chalk boards came exactly when they should have. Unfortunately one of the chalk boards arrived slightly damaged. I emailed their Customer support team and a replacement chalk board arrived the very next day. It is their prompt handling of this problem that leads me to give them 5 stars. Fair play.”

Helpful Report

Posted 3 years ago

“there was a dent in the top but we managed to shut it could of happened in transit”

Helpful Report

Posted 3 years ago

“Excellent process from start to finish”

Helpful Report

Posted 3 years ago

“Great service, but I have had about 10 emails. Order has been received, Order has be placed, order has been dispatched, order will be there tomorrow, order will be with you today, order has been delivered, can you review!! lol Great to have confirmation but bit too many emails for my likening.”

Helpful Report

Posted 3 years ago

Thank for your feedback Rod. We try to keep our customers as updated as possible on their orders, but we will take your comment into consideration. - Jess

Posted 3 years ago

Sign-Holders by Green Magic is rated 4.8 based on 3,259 reviews