Sign-Holders by Green Magic Reviews

Name: Sign-Holders by Green Magic
Address: Waltham Business Park, Brickyard Road, Swanmore, Southampton
Rating: 4.83

4.8 Rating 3,302 Reviews

97 %

of reviewers recommend Sign-Holders by Green Magic

4.8

Based on 3,302 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Sign-Holders by Green Magic:

In 2020 Green Magic celebrates its 25th Birthday. Their Sign-Holders.co.uk online shop was established in 2007. Many years of experience are therefore at customers' disposal.

Over the past 25 years the business has grown to encompass display solutions for many sectors including retail, education, healthcare and hospitality.
Customers include hundreds of colleges and universities, major hotels and leisure groups as well as retailers ranging from High Street stores to garden centres (which is where it all began).

The business operates from 3 modern warehouse units on a business park in rural Hampshire supplying businesses of all sizes as well as private individuals.

Green Magic Co is family owned and run, with 3 generations actively involved in the day-to-day management of the business.

As an online business with secure bricks and mortar foundations the company remains committed to its customers, with new product launches and more innovative products in the pipeline.

Visit Website

Phone:

01489 896999

Email:

sales@green-magic.co.uk

Location:

Waltham Business Park, Brickyard Road, Swanmore
Southampton
SO32 2SA

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Sign-Holders by Green Magic 5 star review on 28th March 2025

306

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased my first snap frame from this company a week ago and although the frame had a slight dent to it when delivered the after care I recieved was superb. The imperfection I'm sure was caused by the courier rather than the company but we came to an amicable resolution that was brilliantly handled over the phone. I will certainly purchase from again.”

Helpful Report

Posted 19 hours ago

“Extremely quick service. Ordered mid-late afternoon, item arrived (well packaged without damage) the next morning via DPD (who I always find to be a reliable carrier). Top marks!”

Helpful Report

Posted 3 days ago

Hi Darren, Thank you so much for the amazing 5-star review! We’re thrilled to hear about your quick service experience and that your item arrived well-packaged and damage-free. Your trust in our delivery partners and your kind words mean a lot to us! Regards, Cassie

Posted 1 day ago

“Perfect items and quick delivery..”

Helpful Report

Posted 3 days ago

Hi Richard, Thank you for the fantastic 5-star review! We're pleased to hear that you found our items perfect and appreciated the quick delivery. Your support and feedback mean the world to us! Regards, Cassie

Posted 1 day ago

“Sent someone else's order!!”

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Posted 3 days ago

Hi Gary, I truly apologise for the mix-up with your order. This is not the standard we strive for, and I understand how frustrating it must be. I understand that you have already spoken to a member of our team who is working on rectifying our error and your parcel is being despatched today, for delivery tomorrow. If there is anything more we can do to help you, please do not hesitate to reach out to us. Kind regards Cassie

Posted 3 days ago

“Selection and ordering process was simple. Product as described and is well built. Speed of delivery was impressive.”

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Posted 4 days ago

Hi Patrick, Thank you for the wonderful 5-star review! We're so glad to hear that you found our selection and ordering process simple. It's great to know that the product met your expectations and that our delivery speed impressed you. Your support truly motivates us! Best regards, Cassie

Posted 3 days ago

“Great product, easy to use.”

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Posted 1 week ago

Hi Michael, Thank you for the fantastic 5-star review! We’re delighted to hear that you found our product easy to use. Your feedback means a lot to us, and we're thrilled that you had a positive experience. Regards Cassie

Posted 3 days ago

“Great service and prompt delivery the products were as described and good quality”

Helpful Report

Posted 1 week ago

Hi Rosea, Thank you so much for your glowing 5-star review! We're thrilled to hear that you experienced great service and prompt delivery. It's fantastic to know that the products met your expectations in both quality and description. Regards, Cassie

Posted 1 week ago

“I was buying some picture hanging hooks and wire fastenings. They were very good and relatively easy to install. They give enough leeway to be able to move the pictures around the wall and vertically. I can only give the service 3 stars out of 5, because of the difficulties in communication. Firstly there are the two names "Green Magic" and "Sign-Holders". Neither of these suggest to me where I'd expect to get the hooks and cables to hang pictures from a picture rail. Ok, "Amazon" doesn't suggest anything, but it seems to manage. But, then I have to follow my purchase on another site or app, related to Federal Express (I think). This may seem normal, but I'm trying to avoid using Amazon, and they make it so easy and I only ever have to think that I'm buying something from Amazon, even if it is another company in their stable. I don't know if this is making any sense to you (whether you're "Green Magic" or "Sign-Holders") but it is a big deal when trying to buy something online.”

Helpful Report

Posted 3 weeks ago

Hi Leonard, Thank you for taking the time to leave us a review. We’re pleased to hear that the picture hanging hooks and wire fastenings met your expectations in terms of quality and ease of installation. Your experience is important to us, and we are continuously looking for ways to improve our customer journey. We can only apologise for any confusion caused by our names, Sign Holder's is Green Magic's online store. We get that a seamless experience is crucial, especially when trying to avoid larger platforms, and I will enquire into whether delivery tracking can be integrated into our website to avoid the need for multiple websites or apps. If you have any more suggestions or need assistance, please don’t hesitate to reach out. Best regards, Cassie

Posted 2 weeks ago

“No problems with the website and ordering process and the delivery was swift and efficient. Would happily use the company again”

Helpful Report

Posted 3 weeks ago

Hi Barrie, Thank you for your amazing 5-star review! We're so pleased to hear that you had a smooth experience with our website and ordering process, and that your delivery was swift and efficient. Your willingness to use our services again means the world to us. We're here whenever you need us in the future! Best wishes, Cassie

Posted 2 weeks ago

“Easy to navigate website and ordering. I made a mistake with my order and the customer service was outstanding. I've used this company before for my movie poster frames and the service has always been first class.”

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Posted 3 weeks ago

Hi Terry, Thank you for your wonderful 5-star review! We're so pleased that you found the process easy from start to finish. And I'm so glad that we were able to help you with the error. It's fantastic to know you've had great experiences with us before, and we truly appreciate your loyalty. We look forward to serving you again soon! Regards, Cassie

Posted 3 weeks ago

“We found exactly what we were looking for. We spoke to a customer service agent who was really helpful. Great service and quick delivery.”

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Posted 3 weeks ago

Hi there, Thank you for your fantastic 5-star review! We're delighted to hear that you found exactly what you were looking for and that our customer service team was able to help you efficiently. Quick delivery and great service are what we strive for, and your feedback truly makes our day. We can’t wait to assist you again in the future! Best regards, Cassie

Posted 3 weeks ago

“Very easy to deal with and immediately replaced an item damaged in transit.”

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Posted 1 month ago

Hi Brian, We're pleased to hear that you found it easy to deal with us and that we could quickly resolve the issue with your item. Ensuring our customers are happy is our top priority, and your feedback means a lot to us. We look forward to assisting you again in the future! Best regards, Cassie

Posted 3 weeks ago

“Great Service and Delivery Time.”

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Posted 1 month ago

Hi there, Thank you so much for your glowing 5-star review! We're thrilled to hear that you were pleased with our service and delivery time. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations. We look forward to assisting you again soon! Best regards, Cassie

Posted 1 month ago

“Easy to order from the website. I had an issue with my delivery, but the fault was with the courier and Sign-Holders were quick to respond, polite and helpful. They refunded my delivery costs promptly after I contacted them about the problem.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your wonderful 5-star review! We're glad to hear that you found our website easy to use and that our team was able to assist you promptly with the delivery issue. Customer service is a top priority for us, and your satisfaction is our goal. We appreciate your understanding and look forward to serving you again! Best regards, Cassie

Posted 1 month ago

“Very prompt service”

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Posted 1 month ago

Hi Alison, We're thrilled to hear that you experienced prompt service. Your feedback is greatly appreciated, and we’re here to help anytime you need us. Best regards, Cassie

Posted 1 month ago

“great Service”

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Posted 1 month ago

Hi DJ, Thank you for your fantastic 5-star review! We're delighted to hear that you had a great experience with our service. Your feedback means a lot to us, and we look forward to serving you again in the future! Best regards, Cassie

Posted 1 month ago

“Website easy to navigate. Goods delivered on time and are as described. Invoice was emailed promptly also. Would recommend”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your fantastic 5-star review! We're so glad to hear that you found our website easy to navigate and that your order was delivered on time. It's also great to know that everything was as described and the invoice process met your expectations. Your recommendation is truly appreciated! Best regards, Cassie

Posted 1 month ago

“From the website, to ordering and receiving the goods, all were first class.”

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Posted 1 month ago

Hi Sheila, Thank you for your amazing 5-star review! We loved to hear that you had a first-class experience from the website to the delivery. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations! Best regards, Cassie

Posted 1 month ago

“Easy to use website. Excellent turn around service and delivery - very quick. Good product .”

Helpful Report

Posted 1 month ago

Hi Graham, Thank you for your wonderful 5-star review! We're thrilled to hear that you found our website easy to use and that your order was delivered quickly. It's great to know that you're satisfied with the product as well. Your feedback is greatly appreciated! Best regards, Cassie

Posted 1 month ago

“Website is easy to follow and it was straightforward to find the product I wanted (Moulding Picture-Rail Hanging Kit). Ordering was equally easy and delivery was fast and prompt. The product is truly excellent - highly recommended!!”

Helpful Report

Posted 1 month ago

Hi Garry, Thank you for your fantastic 5-star review! We're delighted to hear that you found our website easy to navigate and that your ordering experience was straightforward. It's wonderful to know that you're happy with the product too. Your recommendation means a lot to us! Best regards, Cassie

Posted 1 month ago

Sign-Holders by Green Magic is rated 4.8 based on 3,302 reviews