UK Whitegoods Reviews

Name: UK Whitegoods
Address: Unit 5-6 Bonnyton Industrial Estate, Munro Place, Kilmarnock
Rating: 4.35

4.4 Rating 8,332 Reviews

83 %

of reviewers recommend UK Whitegoods

Company Reviews

Metrics

4.4

Based on 8,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

UK Whitegoods 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Only issue was that delivery was a bit slow and tracking not available. Goods themselves excellent and at the best price I could find. I would certainly recommend them.”

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Posted 7 months ago

“On the one hand the overall experience didn’t get me what I want because after five months the part was still not delivered, however when I asked for my money back it was there within 24 hours”

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Posted 7 months ago

“The drain pump for my Montpellier MD12INT60W dishwasher took longer than expected to arrive but UKW did offer a refund if required , and in the end delivered it by Royal Mail tracked 24 - so pretty good service. After fitting the pump, the machine is now stuck mid-cycle and I have no idea how to fix this! I'm writing this as a bit of a warning to others but please note this is absolutely no fault on UKW's part.”

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Posted 7 months ago

“Good quick response.”

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Posted 7 months ago

“Friendly helpful service”

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Posted 8 months ago

“Very helpful information.”

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Posted 8 months ago

“Have had to order at least 4 replacement lamp covers for my elica cooker hood ! Parts are pretty cheap and nasty. However I received the latest 2 replacements complimentary.”

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Posted 8 months ago

“Delivered as ordered”

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Posted 9 months ago

“Not received the part yet”

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Posted 9 months ago

“I needed a capacitor for an old kitchen hood. UK Whitegoods were able to supply a matching one within a week. I recommend their service.”

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Posted 9 months ago

“I got the spare part for my fridge and it fit perfectly. It did take a while to arrive but it was worth it.”

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Posted 9 months ago

“Easy to order online but it took longer to arrive than expected which was a nuisance. Otherwise all good.”

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Posted 10 months ago

“once I had confirmed that the part I had ordered was the part that I wanted the order was dispatched very quickly. My microwave device is a Panaosonic NN-T545WF which is 15 yrs old. The magnatron had recently failed. the Magnatron in the device was labled 2M236-M42. On the website This magnatron does not show any Panosonic devices that list this magnatron. I'm please to tell you that this magnatron is the correct one for my Microwave device and now works as well as it did when Ifirst bought it.”

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Posted 10 months ago

“Correct part delivered. Took longer to come but that was my fault for choosing standard delivery.”

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Posted 10 months ago

“I've used UK Whitegoods a few times. all products received have been of good quality and per description. I used their budget delivery for an oven light switch which fitted, and functions perfectly. I was not notified when it was despatched, and on contacting support was told it's gone out, but they had no means of tracking it. It did finally arrive on the maximum 9th working day of their delivery estimate.”

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Posted 10 months ago

“Unfortunately not able to obtain parts on this occasion but prompt and polite service and an explanation was appreciated.”

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Posted 10 months ago

“Took a bit of time coming but all good”

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Posted 10 months ago

“Still awaiting delivery of my order”

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Posted 10 months ago

“The company was initially difficult to get hold of. You can only email as they do not answer by phone. Once I had a reply I was disappointed to find the part would take longer to get the part than I hoped. Once it was dispatched it arrived well packaged and worked fine.”

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Posted 10 months ago

“Good service would use again”

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Posted 10 months ago

UK Whitegoods is rated 4.4 based on 8,332 reviews