UK Whitegoods Reviews

Name: UK Whitegoods
Address: Unit 5-6 Bonnyton Industrial Estate, Munro Place, Kilmarnock
Rating: 4.35

4.4 Rating 8,332 Reviews

83 %

of reviewers recommend UK Whitegoods

Company Reviews

Metrics

4.4

Based on 8,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

UK Whitegoods 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the service I recieved. Great customer services dealt with everything . 1 Happy Customer 👍🙂”

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Posted 2 years ago

“There should be six stars, the service was too good, anyone requiring spare parts for a fridge or any white goods this firm will help, very very good service in replacing a broken fridge door shelf, it came very quickly and fit like a glove, more than happy”

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Posted 2 years ago

“excellent service!”

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Posted 2 years ago

“They are very helpful and have a good stock of parts. The only downside is that the parts take 2 or 3 days even with the £2.95 carrier option. However, having the right part and knowing that help is available more than makes up for that.”

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Posted 2 years ago

“As advertised, opted for free postage, it came within a week. Good website easy to use”

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Posted 2 years ago

“Exactly what we needed. Arrived quickly and exceptionally well packaged. It was also the best price I could find online. Wouldn't hesitate to order from UK Whitegoods again or recommend them. Exemplary.”

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Posted 2 years ago

“Quickly and courteously responded to my query about a part, identifying the one which I needed. Ordered easily + item received and now fitted. Great service.”

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Posted 2 years ago

“Would not ship due to Brexit, told it was too much hassle. Very helpful though!”

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Posted 2 years ago

“Replacement fridge door shelf - product compatible as described. Arrived promptly with free delivery.”

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Posted 2 years ago

“excellent prompt deivery no issues thank you for making it so easy”

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Posted 2 years ago

“I ordered a part from Whitegoods and paid for it. The following day they refunded my money with no explanation. They then doubled the price of the spare. They never honoured the price they advertised. Not good service!”

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Posted 2 years ago

“It took a long time between order and delivery. I made an enquiry to determine delivery date but disappointingly received no reply?”

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Posted 2 years ago

“Very helpful and very quick with an email response”

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Posted 2 years ago

“Helped find the part I needed very quickly (on a Sunday too). Excellent”

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Posted 2 years ago

“Very pleased with my purchase- as described. Fast service.”

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Posted 2 years ago

“The correct part delivered quickly, showing as out of stock and not available from other retailers! have used before, would use again, thanks”

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Posted 2 years ago

“Ordered a new door for a Smeg combi-oven. Easy to order and quick delivery. Reasonably priced too. Would recommend.”

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Posted 2 years ago

“So happy with the purchase that I would recommend and patronise again. Thanks for your excellent reliable service.”

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Posted 2 years ago

“A really helpful team at Whitegoods, helped me identify the parts needed for a washer drier repair, parts arrived quickly, highly recpmmended”

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Posted 2 years ago

“Fast delivery”

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Posted 2 years ago

UK Whitegoods is rated 4.4 based on 8,332 reviews