UK Whitegoods Reviews

Name: UK Whitegoods
Address: Unit 5-6 Bonnyton Industrial Estate, Munro Place, Kilmarnock
Rating: 4.35

4.4 Rating 8,332 Reviews

83 %

of reviewers recommend UK Whitegoods

Company Reviews

Metrics

4.4

Based on 8,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

UK Whitegoods 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

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“I had to return something and there was no quibble, the return and refund were straight forward meaning I would purchase from them again”

Helpful Report

Posted 10 months ago

“Purchased a spare part for a shelf on the fridge door recently, it took a little bit longer than I would have anticipated but the part was perfect and I’m very pleased with the outcome. Was very worried because the fridge belongs to the landlord 😬”

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Posted 10 months ago

“First class and fast response to my spares request for Liebherr refrigerator.”

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Posted 10 months ago

“Very good company highly recommended”

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Posted 10 months ago

“Fantastic company had to return a product my fault were brilliant start to finish”

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Posted 10 months ago

“Very good service and speedy delivery.”

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Posted 10 months ago

“new motor delivered as described, first package got lost in post after contacting company a new one was dispatched quickly, on delivery after opening package motor cooler fan broken, either reqired better packaging or more care of the courier, will use the company again but hopefully they will take on the issues and rectify”

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Posted 10 months ago

“It was a pleasant shopping experience: comprehensive parts supply, easy online purchase, and quick delivery.”

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Posted 10 months ago

“Very good part came and was correct”

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Posted 10 months ago

“Very informative company . Gave helpful advice regarding spare parts for a now obsolete fridge freezer . Nice that a human took the time to give such a detailed reply that was the guidance we needed .”

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Posted 10 months ago

“Kenneth could not have been more helpful. Much appreciated service thank you..”

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Posted 10 months ago

“Very happy with the quality of the goods that I only received after chasing the company up. Only received 4 items out of the 5 that I ordered and I am still waiting for the 5th.”

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Posted 10 months ago

“Great communication, service & delivery for a special order item. Highly recommended.”

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Posted 10 months ago

“I have not recieved my order and its already been 2 week and support team does not reply could you refund me ..”

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Posted 10 months ago

“Enquired about a fan motor for my oven. The part number was not recognized on the hisense website. You found it from the photo i summitted to you. However you said it would be a week to deliver. In the end i found a service engineer who had the part and fitted it the next day.”

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Posted 10 months ago

“I was very happy with your response thank you”

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Posted 10 months ago

“Tried to buy a new draw for my freezer, couldn’t check out. I received no support.”

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Posted 10 months ago

“Replied to emails promptly. Unfortunately was not able to fulfil my order. They said they would refund me . I'm still waiting for the refund ...”

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Posted 10 months ago

“I've used UK Whitegoods on several occasions previously and when I can't find what I'm looking for myself the techy guys will always scour the database to find what I'm after. The items are great quality even if not original brand and so far I've got nothing but good things to say about the products. Service, packaging and delivery are brilliant.”

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Posted 10 months ago

“Kenneth was incredibly helpful regarding obtaining replacement door seals for a very old Liebherr fridge/ freezer . Ultimately there were no replacements available but Kenneth’s service and advice could not be faulted.”

Helpful Report

Posted 10 months ago

UK Whitegoods is rated 4.4 based on 8,332 reviews