UK Whitegoods Reviews

Name: UK Whitegoods
Address: Unit 5-6 Bonnyton Industrial Estate, Munro Place, Kilmarnock
Rating: 4.35

4.4 Rating 8,332 Reviews

83 %

of reviewers recommend UK Whitegoods

Company Reviews

Metrics

4.4

Based on 8,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

UK Whitegoods 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

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“Delivery was slow on this occasion but apart from this the emails I sent were promptly Answered and I received my parts. Thankyou all Happy Christmas.”

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Posted 1 year ago

“The company let me know the answer to my query in good time. The product arrived in excellent condition, well packed.”

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Posted 1 year ago

“Good service for freezer thermistors. Initially sent wrong part (similar number!) Once notified had correct part the next day.”

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Posted 1 year ago

“Fast delivery”

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Posted 1 year ago

“Great supplier who provided original items but significantly cheaper than the manufacturer, and as originals they are better quality than alternatives. Customer service really good to - thourghly recommend.”

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Posted 1 year ago

“The replacement knobs on my Britannia cooker fitted perfectly after requesting advice from Whitegoods regarding model and type. My query, and subsequent order, were dealt with promptly and I was impressed with the efficient service I received throughout. My thanks to your staff.”

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Posted 1 year ago

“Didn’t buy the spare part in the end, but had really helpful advice. Very quick response too.”

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Posted 1 year ago

“1 star for quick negative answer. Thanks”

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Posted 1 year ago

And we give you zero points for your non-review! Sadly, you'll have to now pootle off and leave Miele a review who your problem really is with, not us. But sure, you blame other people with absolutely no justification for it.

Posted 1 year ago

“Delivery was a bit slow but all good now”

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Posted 1 year ago

“The support team responds and solves problems very quickly. Very pleased with the service.”

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Posted 1 year ago

“Very satisfied with the service and advice that I received and would certainly use this company again. Responses to my requests were both timely and professional. Many thanks.”

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Posted 1 year ago

“very good quick sort out no hassel thanks”

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Posted 1 year ago

“i wrote to two or three people: they were the only ones who responded: quickly and efficiently. They couldn't source the part - a common problem nowadays - but they explained why. I still remember the great service they did me. I wasa really sorry we couldn't do business. They are above and beyond.”

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Posted 1 year ago

“Part has not been sent. Told us was damaged and awaiting another part which has still not arrrived after 4 weeks”

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Posted 1 year ago

“prompt, accurate and useful response to my on-line enquiry, which enabled me to order parts from you.”

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Posted 1 year ago

“Customer services were very helpful.”

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Posted 1 year ago

“Easy to order online, arrived well packed. Emailed with respect to delivery and received a prompt response. Took ever so slightly longer to arrive than I expected (that could be down to courier), but overall, I’d use this company again.”

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Posted 1 year ago

“I approached UK white goods for help finding freezer draws for an old/obsolete (liebherr 3833). Kenneth not only replied swiftly but helped advise me of other options to remedy my issue specifically on the correct product for my needs. Following Kenneth advice I then ordered online and it came as promised and on time as promised Thank you”

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Posted 1 year ago

“Really helpful advice, and a quick and efficient service. Thoroughly recommended!”

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Posted 1 year ago

“Superb service, supplying genuine products for Mercury RC 1090. First class communication and being able to source out of production parts from the original supplier. I can’t emphasise how important having a goto quality part supplier is - especially when keeping a top quality original Lincat engineered range cooker in first class condition. Many things wear out but with UK Whitegoods help I am able service with confidence . Thank you for a superb service.”

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Posted 1 year ago

UK Whitegoods is rated 4.4 based on 8,332 reviews