UK Whitegoods Reviews

Name: UK Whitegoods
Address: Unit 5-6 Bonnyton Industrial Estate, Munro Place, Kilmarnock
Rating: 4.35

4.4 Rating 8,332 Reviews

83 %

of reviewers recommend UK Whitegoods

Company Reviews

Metrics

4.4

Based on 8,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

UK Whitegoods 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

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“Looking for a replacement for a Smeg oven. UK Whitegoods was one of the few places that had the part and at the best price! Delivery was speedy, service great. Would definitely recommend!”

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Posted 2 years ago

“I ordered an extra shelf for our Kenwood range and what I received was almost identical to the original at a fraction of the price.”

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Posted 2 years ago

“Although my purchase is the correct item for my washing machine. Which was sent by UK whitewoods .which I also checked with hotpoint & told it was the right item. IT DID NOT FIT DUE TO BEING TO BIG. SO I KEPT THE ITEM & CUT IT DOWN TO FIT. -- OUTER DOOR SEAL RETAINING SPRING.”

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Posted 2 years ago

“The item's came 2 days early which was excellent you couldn't ask for more than that”

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Posted 2 years ago

“You answered our query promptly but we haven't had our order or any confirmation We ordered 2 freezer top door covers would be grateful if you could look into this.”

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Posted 2 years ago

“Unfortunately, it was not useful as you didn't have the part I was looking for.”

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Posted 2 years ago

“Perfect replacement lamp cover for Elica deluxe hood. Will be ordering a few spares just in case I need them in future. Quick delivery 4-5 working days.”

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Posted 2 years ago

“All good item as described. I had to ask for the tracking no but that was the only issue”

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Posted 2 years ago

“prompt service but failed to provide any alternatives to replace the item i required.”

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Posted 2 years ago

“Quick delivery Excellent product.”

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Posted 2 years ago

“Purchased a hinge for a Britannia cooker oven door - delivered on schedule in good condition.”

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Posted 2 years ago

“Got the part I needed and in a reasonable time frame. Thnx”

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Posted 2 years ago

“Order was as requested but it took 5 days to reach me even though I paid extra for courier service. This probably reflects more on the courier than Whitegoods. Otherwise all ok.”

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Posted 2 years ago

“Very good service and value”

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Posted 2 years ago

“Part arrived damaged within the delivery timescale, Informed UK Whitegoods of the damage who arranged a replacement which arrived about 6 weeks later.”

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Posted 2 years ago

“Still waiting for a response following 2 emails over 5 days ago, no telephone option”

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Posted 2 years ago

Please check your spam folders, multiple responses have been sent to you. All unanswered.

Posted 2 years ago

“Still not received”

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Posted 2 years ago

“I had been search for the cooker spares in Singapore without any success. I found this site and glad to find the part. shipping was ok and affordable. Thank you so much. My cooker is good as new”

UK Whitegoods 5 star review on 2nd December 2022

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Posted 2 years ago

“Yes I would write a review if I had received it!”

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Posted 2 years ago

“Excellent service. Identified part required and order delivered in a couple of days despite postal strike.”

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Posted 2 years ago

UK Whitegoods is rated 4.4 based on 8,332 reviews