UK Whitegoods Reviews

Name: UK Whitegoods
Address: Unit 5-6 Bonnyton Industrial Estate, Munro Place, Kilmarnock
Rating: 4.35

4.4 Rating 8,332 Reviews

83 %

of reviewers recommend UK Whitegoods

Company Reviews

Metrics

4.4

Based on 8,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

UK Whitegoods 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

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“I have ordered a part. I'm hoping that you will be able to provide it in the time frame you have stated. Via email Kenneth Watt was extremely helpful”

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Posted 2 years ago

“Super happy. Very good prices, extensive range, and quick delivery. We also contacted customer service via email to confirm we had the right part and they responded quickly and politely. All-in-all, we are very satisfied.”

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Posted 2 years ago

“Very good customer service”

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Posted 2 years ago

“This Company was extremely helpful in searching for a spare part for my dishwasher. They were the only people to identify that unfortunately the part was obsolete . Even the Manufacturer didn't list the part as obsolete! They also searched for an alternative part ,however, a suitable replacement could not be found. Their perseverance save me an great deal of time and effort. I will certainly use this Company again.”

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Posted 2 years ago

“After weeks of searching on the web for replacement hinges for an old fridge,found this site. Sent a picture of the old hinges,they immediately responded. Placed an order,and within a few days my fridge door was closing properly. Excellent service,thoroughly recommend this company.Well done.”

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Posted 2 years ago

“Great express service..”

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Posted 2 years ago

“Good quality part. Arrived exactly on time. Not too much packaging.”

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Posted 2 years ago

“The fan oven heating element wasn't exactly what I ordered from your photographs because mine was a 2 ring heating element and you sent me a 3 ring heating element but never the less they were both 2 kilowatt and it's working”

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Posted 2 years ago

“Excellent customer search service and faultless delivery.”

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Posted 2 years ago

“What can I say called whitegood verified part number a few days later fitted in my machine job jolly”

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Posted 2 years ago

“A reply would be nice. An answer would be even better.”

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Posted 2 years ago

Please check your spam folders, a reply was sent timestamped 2022-03-06 11:47:13

Posted 2 years ago

“I received reply in time thanks. You said you don't ship to Oman or suply that's it. nothing to say. keep hard work. and think about supplying on other contry that will be something. thanks. Ali Altalai Oman.”

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Posted 2 years ago

“They found my part so quickly and it came a lot quicker than I expected! I am so happy and will be highly recommending!! Thank you”

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Posted 2 years ago

“Spare part that I needed was identified and posted promptly.”

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Posted 2 years ago

“Really helpful and speedy reply advising me which part would be compatible. I ordered it - it arrived as planned and is perfect. Thank you!”

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Posted 2 years ago

“I use UK Whitegoods all the time when ordering parts for ovens and have never had a problem. I must thank Kenneth Watt who always helps me out with his prompt when I can not find the part.”

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Posted 2 years ago

“Allways helpful, allways corrrect info. Good prices.”

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Posted 2 years ago

“I made an enquiry for a part that is no longer available, feedback was pretty quick and further feedback provided after I enquired about an alternative.”

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Posted 2 years ago

“Refused to refund as part ordered had been tried to see if it fits however it was wrong size. so had to buy a new dishwasher Posted back but was returned.”

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Posted 2 years ago

“Very helpful, surprisingly had a part for my 11-year-old cooker hood and free delivery as well.”

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Posted 2 years ago

UK Whitegoods is rated 4.4 based on 8,332 reviews