UK Whitegoods Reviews

Name: UK Whitegoods
Address: Unit 5-6 Bonnyton Industrial Estate, Munro Place, Kilmarnock
Rating: 4.35

4.4 Rating 8,332 Reviews

83 %

of reviewers recommend UK Whitegoods

Company Reviews

Metrics

4.4

Based on 8,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

UK Whitegoods 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

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“Cooker hood filters delivered in a timely way. I made a mistake and ordered four (order a liitle confusing?) instead of two,but have decided to keep them ,because this model is hard to find. Tecknik cookers no longer exist. Tricky to fit,but now working fine.”

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Posted 2 years ago

“The item works, but it took weeks before I received it and I had to follow-up twice.”

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Posted 2 years ago

“From the initial enquiry for a grill pan handle the service I got was first class, delivered and the correct part. will recommend to anybody.”

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Posted 2 years ago

“Slight issue with initial order as timed out on first request paying via Amazon account.following day reordered direct from Whitegoods which has resulted in 2 items despatched and charged for”

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Posted 2 years ago

“Answered an email question I had about a spare part very quickly and honestly. I have purchased spares from UK Whitegoods previously and always had a good experience.”

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Posted 2 years ago

“contacted white goods looking for a spare part for my fridge/freezer which is back order from maker they were etremely helpful and went above and beyond trying to souce”

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Posted 2 years ago

“When I submitted my enquiry I thought it would be days before I would hear back but got a response within the hour. Incredible service”

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Posted 2 years ago

“Excellent prompt service and quick delivery. I will definitely use again.”

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Posted 2 years ago

“Great service- received a genuine Smeg part at a very reasonable price - fits great on my oven. I would definitely use this shop again!”

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Posted 2 years ago

“The offer is not fancy. In my case, just exactly what I needed... at the right price. That's rare to non-existent these days.”

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Posted 2 years ago

“I enquired about a spare part for my cooker and was pleased to hear they had one after several enquiries elsewhere it was despatched quicky and saved me hundreds on a new oven thanks”

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Posted 2 years ago

“I had a problem with my Neff oven which required a new part (grill element). The service and support I received in helping to diagnose the problem was excellent, and really helpful. Thanks!”

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Posted 2 years ago

“Got what I wanted & delivered on time”

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Posted 2 years ago

“Excellent service, very helpful staff and prompt delivery”

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Posted 2 years ago

“A quick, informed response sorted out my query - thank you!”

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Posted 2 years ago

“Hi , I'd been searching for a Samsung fridge bulb for a while ' Whitegoods asked me for the make model and serial number of the part I needed, I was told that was now obsolete, but the alternative they had would work in my fridge . I ordered it ,recieved it very quickly , It's working perfectly, I would definitely order from them again . Very happy customer . Free delivery too xx”

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Posted 2 years ago

“Ordered part eleven days ago and still not received. No communication advising of delay”

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Posted 2 years ago

“Great service, quick delivery.”

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Posted 2 years ago

“The shelf support fitted exactly. Delivery was prompt.”

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Posted 2 years ago

“Got a new freezer door seal for my Beko fridge freezer. These guys were the only place in the UK with them in stock. Arrived quickly and fitted perfectly. Thank you.”

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Posted 2 years ago

UK Whitegoods is rated 4.4 based on 8,332 reviews