UK Whitegoods Reviews

Name: UK Whitegoods
Address: Unit 5-6 Bonnyton Industrial Estate, Munro Place, Kilmarnock
Rating: 4.35

4.4 Rating 8,332 Reviews

83 %

of reviewers recommend UK Whitegoods

Company Reviews

Metrics

4.4

Based on 8,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

UK Whitegoods 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the product but not happy to receive a scam email prior to delivery, purporting to be from Evri, stating that they had failed to deliver because I had provided an incorrect address when I ordered the product. This scam email was asking for me to provide lots of personal details together with confirmation of my address. It looked entirely legitimate and only after contacting Whitegoods did I realise it was not. Seriously makes me doubt that Whitegoods' systems are secure!!”

Helpful Report

Posted 1 year ago

We didn't send any spam emails and we do not share info with anyone. Sadly there are a lot of these scams going about and has been since covid.

Posted 1 year ago

“Website was straightforward and confirmed that the part would fit my model of appliance. It arrived in a few day's, well packaged and fitted perfectly.”

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Posted 1 year ago

“Very happy with product and price compared to rivals. Delivery was 10 days later than ETA, that's why only 4 stars, but still only a small inconvenience. Got what I ordered and happy with that”

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Posted 1 year ago

“It was great that I was able to buy this part (a dishwasher sump wouldn't be a common replacement and the only reason that I was replacing this one was because the manufacturer had screwed the original into the wrong place and it eventually came loose stripping the threads). Full marks (and a big thank you) to UK whitegoods for stocking this part, my dishwasher would have been scrapped without it. My only minor complaint would be that, having paid extra for a 'quicker' delivery I had expected to have received the part a bit sooner.”

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Posted 1 year ago

“very happy with my product and the rapid delivery.”

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Posted 1 year ago

“I read all the terrible reviews and decided to take a chance....I wish I hadn't bothered, over two weeks later and my part still hasn't arrived - never again”

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Posted 1 year ago

As we informed you, the package went missing and a replacement sent as soon as we were notified.

Posted 1 year ago

“Although you couldnt find the spare part i was after you still took the time to reply with a suggestion. Thank you Kenneth for that courtesy! I know where to come for any future spares.”

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Posted 1 year ago

“Very good service and refund given as promised”

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Posted 1 year ago

“good service - shame about the courier”

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Posted 1 year ago

“Order was 100% what I was look for. I will use them again in the future. Definitely would recommend them.”

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Posted 1 year ago

“I'm very pleased with my order of an original part for my Prima fridge freezer It was supplied at a competitive price, in hood condition and in good time The staff that I corresponded with were very friendly, knowledgeable and courteous I'm totally satisfied with my purchase”

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Posted 1 year ago

“Very prompt response and willing to help.”

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Posted 1 year ago

“Fair price and prompt delivery. I was very impressed.”

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Posted 1 year ago

“Item not received item after 23 days. No communication and I can't open a support ticket as the site won't send a reset password email. They're very happy to take my money though.”

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Posted 1 year ago

“Order placed, item delivered on time and did what it said on the packet.”

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Posted 1 year ago

“Absolutely fantastic perfect shelf perfect size I've struggled for months to get a proper shelf 1st class quality 1st class delivery thank you so much well done white goods will definitely use your services again”

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Posted 1 year ago

“Excellent service and clear and easy to use website”

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Posted 1 year ago

“Excellent service and easy to use website to ensure you have the correct product. Thank you”

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Posted 1 year ago

“goods arrived safe and sound packaging in the box could be better with some bubble wrap to make it more secure”

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Posted 1 year ago

“Item not concreat like advertised it was cement and was broken upon divery”

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Posted 1 year ago

UK Whitegoods is rated 4.4 based on 8,332 reviews