UK Whitegoods Reviews

Name: UK Whitegoods
Address: Unit 5-6 Bonnyton Industrial Estate, Munro Place, Kilmarnock
Rating: 4.35

4.4 Rating 8,332 Reviews

83 %

of reviewers recommend UK Whitegoods

Company Reviews

Metrics

4.4

Based on 8,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

UK Whitegoods 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“... I only say BREXIT ! You do not ship anymore to EU-countries ... Consequently you lost an Austrian customer. Helge Luze was very pleased with your service before B....IT”

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Posted 2 years ago

“My experience with this company was as good as it gets in terms of customer service. I needed a part that was almost impossible to source. My query was dealt with very quickly and the communication was swift and helpful at every turn. They are absolutely excellent…. pleased to write this review.”

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Posted 2 years ago

“My hinge broke on my washing machine door, to make sure I got the right one I filled in an enquiry form with UK Whitegoods within a short space of time I was emailed back with the correct part I needed and a link to order the item. Ordered the item and within a few days it was delivered and I fitted it on my washing machine, good as new. Very helpful people. Will definitely be using UK Whitegoods again x”

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Posted 2 years ago

“Great price and fast dispatch”

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Posted 2 years ago

“Great service, fast delivery. Thanks”

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Posted 2 years ago

“Excellent, spot on service.”

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Posted 2 years ago

“Good website. Easy to find the part I needed. The part then arrived quickly and did the job :-)”

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Posted 2 years ago

“Good quality”

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Posted 2 years ago

“The part I ordered was direct from the manufacturer through white goods,as far as I know it was coming from Slovakia, white goods were excellent keeping me upto date with the delivery process and their customer service was great whenever I asked any questions ,they were answered efficiently and quick.i will be using white goods for any further purchases without doubt.”

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Posted 2 years ago

“The Lamona fast freezer flap I ordered was a perfect fit. There was one small issue and that was a tiny crack from the handle to the body of the flap, but it hasn't affected the performance of the fast freezer compartment.”

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Posted 2 years ago

“Easy ordering , good price and quick delivery”

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Posted 2 years ago

“Unhelpful, no human contact, still not got a response from uk white goods, haven’t got spare parts yet”

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Posted 2 years ago

Please check your spam folder, a reply was sent 18/05/2022 13:07 about 15 minutes after we got your enquiry.

Posted 2 years ago

“Very good company to deal with excellent products. Thanks”

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Posted 2 years ago

“The part is discontiued”

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Posted 2 years ago

“Helpful and informative. Good arrived on time. Thanks”

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Posted 2 years ago

“I ordered a washing machine door seal. Option of two seals. I opted for the cheaper part and fitted it myself. Fits perfectly,well made and works very well. Prompt delivery. No problems. Cheers. DAC.”

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Posted 2 years ago

“I needed a part for my washing machine and sourced it from UK White Goods. The part arrived swiftly once ordered and my washing machine is back in working order. Thanks for the efficient service.”