UK Whitegoods Reviews

Name: UK Whitegoods
Address: Unit 5-6 Bonnyton Industrial Estate, Munro Place, Kilmarnock
Rating: 4.35

4.4 Rating 8,332 Reviews

83 %

of reviewers recommend UK Whitegoods

Company Reviews

Metrics

4.4

Based on 8,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

UK Whitegoods 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

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“Apart from the delivering of the part which was not as promised , the expert advice and the ordering was first class”

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Posted 2 years ago

“The service was great and the communications from the company to my queries were prompt and professional.”

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Posted 2 years ago

“I know we are in a delivery strike . I paid for next day delivery. I got it seven days later, poor service”

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Posted 2 years ago

“Bought a dual regulator from UK Whitegoods. The quality was every bit as good as the original and wiring was simple as terminals were marked. I was advised wisely to have it delivered by courier to ensure it reached me in good time. It works perfectly thankyou.”

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Posted 2 years ago

“Can't remember what I bought but it must have been OK as I didn't have to return it.”

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Posted 2 years ago

“Ordered an inner glass oven door. UK Whitegoods were very helpful in finding the part I needed and arranged to send out the part very quickly. When delivery was delayed by the courier, UK Whitegoods arranged a second order, which luckily wasnt needed but very good customer service from UK Whitegoods.”

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Posted 2 years ago

“As advertised and Packed nicely but if you want delivered quickly pay for the express.”

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Posted 2 years ago

“Wouldnt waste my time fixing anything again. Bearings for a washing machine should come separately instead i had to buy half the drum at alot more money. Also the 3 silver arms on the back of the metal drum which are bolted on, therefore seperate they said is only sold with the metal drum. If thats the case then why are they bolted on and not welded on?? Money making company and i wont ever be using there service again 😠🤬”

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Posted 2 years ago

“Excellent will recommend you happy new year”

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Posted 2 years ago

“Prompt response and delivery, despite ordering close to Christmas. Correct part for an eleven year old appliance. Very happy with my purchase. Would definitely use UK Whitegoods again.”

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Posted 2 years ago

“A serious company that responds to the customer's request 🙂 The waiting time was fair 👍”

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Posted 2 years ago

“It was the first time I ordered something from UK Whitegoods. Delivery was as advised and without a delivery charge. I received exactly the part I needed to do a simple repair on my washing machine which would otherwise have been very costly. Thumbs up for UK Whitegoods.”

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Posted 2 years ago

“Goods arrived as described”

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Posted 2 years ago

“I can't rate the assistance from Whitegoods highly enough! The house into which we just moved had a great fridge-freezer but it is 15yrs+ old and the bottle shelf [on the door] was damaged. I struggled to find the right part until I found Whitegoods. Kenneth was really helpful and identified the exact part which was well-priced, arrived within a week and fitted perfectly!”

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Posted 2 years ago

“All good from this supplier thanks”

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Posted 2 years ago

“I had a nightmare finding the door glass for my washing machine, 3 different companies, gave UK white goods the numbers and they found it straight away. Fast dispatch, delivery company let them down on delivery.”

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Posted 2 years ago

“Very good service, correct part sent - just a bit slow in arriving.”

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Posted 2 years ago

“Quick response. Quick delivery. All fitted fine.”

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Posted 2 years ago

“Very good,,”

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Posted 2 years ago

“Great value for money, fast delivery and well-made product”

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Posted 2 years ago

UK Whitegoods is rated 4.4 based on 8,332 reviews