UK Whitegoods Reviews

Name: UK Whitegoods
Address: Unit 5-6 Bonnyton Industrial Estate, Munro Place, Kilmarnock
Rating: 4.35

4.4 Rating 8,332 Reviews

83 %

of reviewers recommend UK Whitegoods

Company Reviews

Metrics

4.4

Based on 8,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

UK Whitegoods 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

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“Easy to order and fast delivery. No need to use their customer services as no issues with order.”

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Posted 2 years ago

“Great customer services, helpful and quick responses.”

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Posted 2 years ago

“Very happy with my purchase frim the company..easy to order..was sent tracking details ..very useful..and happy..”

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Posted 2 years ago

“Whitegoods were the only company that found my spare part for me, particularly thanks to Kenneth Watt who found the part and kept me informed. DIshwasher now working ok with a £40 spare part against having to buy a new dishwasher.”

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Posted 2 years ago

“Super customer service, staff were great at isolating the part I needed - now installed and working perfectly.”

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Posted 2 years ago

“Product exactly as advertised and speedy delivery. Good experience.”

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Posted 2 years ago

“I must admit to being a bit sceptical as I'd been let down by other traders. I gave them the actual Bosch part number and waited. Then parcel arrived and it really was a Bosch part and it matched the shelves in my new fridge. Top marks to UK Whitegoods. They kept me informed from the date of purchase until delivery. I have no problems recommending this company. The 5 stars are merited!”

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Posted 2 years ago

“Helpful and quick.”

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Posted 2 years ago

“1st class service”

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Posted 2 years ago

“Replacement salad drawer for my fridge, was delivered safely and quickly, item fitted my fridge, so I am well pleased!”

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Posted 2 years ago

“Excellent service I’m totally impressed”

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Posted 2 years ago

“I purchased a spare part. Received an email the next day saying I had been refunded as the part wasn't available at the price I paid!”

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Posted 2 years ago

“Thanks the Burner Control for the range cooker fitted perfectly. Problem solved.”

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Posted 2 years ago

“Very helpful. part ordered is perfect, cooker hood lamp cover. Glad able to still get part as very old hood”

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Posted 2 years ago

“Thank you just the part I needed”

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Posted 2 years ago

“Cannot praise UK Whitegoods enough. Excellent customer service. Kept me informed of delivery. Sourced the item promptly.”

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Posted 2 years ago

“No help, no answer from these people after more than a week”

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Posted 2 years ago

Please check spam as you were replied to with: posted 20/09/2022 11:29 Sure, those are the following parts: https://shop.ukwhitegoods.co.uk/396232-right-hand-flap-hinge https://shop.ukwhitegoods.co.uk/396231-left-hand-flap-hinge

Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Well done! It was really refreshing to deal with UK Whitegoods, as they provided real people to answer queries promptly and just did what they said they would, when they said they would do it for a reasonable price. Really unusual in my experience. Thank you.”

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Posted 2 years ago

“good value and reliable service”

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Posted 2 years ago

UK Whitegoods is rated 4.4 based on 8,332 reviews