UK Whitegoods Reviews

Name: UK Whitegoods
Address: Unit 5-6 Bonnyton Industrial Estate, Munro Place, Kilmarnock
Rating: 4.35

4.4 Rating 8,332 Reviews

83 %

of reviewers recommend UK Whitegoods

Company Reviews

Metrics

4.4

Based on 8,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

UK Whitegoods 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

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“my cooker thermostat arrived within a couple of days of order which I had been waiting for, for months from another supplier and it was cheaper as well so very pleased with whitegoods”

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Posted 2 years ago

“Ordered door seal and it was delivered within the timescales provided, also the returns process was also efficient.”

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Posted 2 years ago

“On the Whitegoods website I was able to source a part for my cooker hood that I had been unable to find elsewhere. I emailed to check the suitability of the part and received a prompt and very helpful reply with the links to the parts I needed. The order process was very straightforward and confirmation and an invoice were immediately emailed to me. Dispatch and delivery were also extremely prompt. I was delighted with the service and would highly reccomend this company. Thank you.”

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Posted 2 years ago

“Very good service, had the part that I needed. And cheaper than the rest.”

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Posted 2 years ago

“Only place I could find this part. Excellent service. Thankyou”

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Posted 2 years ago

“Excellent service, extremely slick. Order came within a couple of days”

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Posted 2 years ago

“Very helpful. Prompt response. Sadly the item I required was not in stock anywhere. Will definitely recommend and will use again.”

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Posted 2 years ago

“Easy to use and had a quick response but they did not have what I wanted.”

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Posted 2 years ago

“Item exactly as described. Also well wrapped! Will use again.”

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Posted 2 years ago

“Easy to find the item I needed, quick delivery, good value.”

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Posted 2 years ago

“It’s the 2nd time that Whitegoods have helped out with parts that are hard to find.. the timeliness of delivery is spot on and parts in good order”

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Posted 2 years ago

“very good response and fast”

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Posted 2 years ago

“Sent the wrong part at first but the correct one came in no time going to post office ASAP to send the first one back also do I have to pay to send it back You kept in touch all the time which was very good as I’m 80 and it certainly helped me thank you very much. Jean todd”

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Posted 2 years ago

“Found that a genuine original - equipment replacement fan for my Neff oven was about 30% cheaper here. Delivered very quickly, and worked perfectly.”

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Posted 2 years ago

“Easy to find the product I wanted, good price and arrived as promised. I will use them again”

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Posted 2 years ago

“UK Whitegoods supplied a replacement container and frame for our Bosch Excell fridge freezer to replace the broken original parts. The model is at least 16 years old and several other companies we tried showed the required parts as NLA. UK Whitegoods provided the required items promptly at a competitive price and they arrived well- protected. I recommend this company.”

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Posted 2 years ago

“Very good service and good advice”

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Posted 2 years ago

“The item which I was struggling to find , Whitegoods found and supplied very promptly, excellent”

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Posted 2 years ago

“Cooker hood filter for an old model was sourced and fitted perfectly after other companies said they were unable to source it. Very happy with the service”

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Posted 2 years ago

“Yes. I have a review. I have emailed 3 times requesting some assistance with a part that I had ordered from your previously. I never received a response and today I have had an email asking for a review. Not very good timing.”

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Posted 2 years ago

PLease check spam folders, only one request was received and it was answered 24/05/2022 11:02

Posted 2 years ago

UK Whitegoods is rated 4.4 based on 8,332 reviews