UK Whitegoods Reviews

Name: UK Whitegoods
Address: Unit 5-6 Bonnyton Industrial Estate, Munro Place, Kilmarnock
Rating: 4.35

4.4 Rating 8,332 Reviews

83 %

of reviewers recommend UK Whitegoods

Company Reviews

Metrics

4.4

Based on 8,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

UK Whitegoods 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

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“The object ordered hasn't even arrived yet and you are asking for a review??”

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Posted 1 year ago

“Good value and service!”

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Posted 1 year ago

“friendly customer service”

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Posted 1 year ago

“I was very pleased with the service I received, the delicate item I ordered came very well packaged which was reassuring. Thank you for the updates I got by email, letting me know the order and delivery status and contact from the courier which told me the arrival day and when the item was out for delivery. Many thanks.”

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Posted 1 year ago

“The grill switch that is advertised for a range 110 cooker , which I made payment for . However Was not in stock and I was refunded. I had an email to say the company had not sold a switch like that in five years. Why advertise this product.”

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Posted 1 year ago

That's because people order parts as they are needed, but many thousands are not ordered on a regular basis.

Posted 1 year ago

“Very disappointed. Website CLEARLY showed a picture of the item I wanted but they delivered a newer model and said it was no longer available. HOWVEVER, to even use the new part, we had to buy FURTHER parts to make it fit! Then got told it was our fault and we had to pay to return it ourselves. Would definitely NOT recommend at all”

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Posted 1 year ago

Oh, you mean the HUGE big notice on the part in bright red that says: +++Read These Notes+++ Which you clearly didn't!! Because if you had read them you would have known full well that you needed the extra part and that the type you wanted was obsolete, as was stated in images and the text! I don't think that anyone could have made it any clearer i advance but if you were unsure you could have asked before buying and, you didn't do that either.

Posted 1 year ago

“Excellent delivery service. Only 4 stars as parts not fitted yet.”

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Posted 1 year ago

“I still have not received the item I have paid for therefore I will be contacting PayPal for a refund Regards E J Roberts”

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Posted 1 year ago

“I emailed asking about a spare part and was sent a reply really quickly..they sent me the link to the part I needed. I ordered the part, it was delivered quickly.. Great service”

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Posted 1 year ago

“Ordered item,haven’t received it for 2 weeks,I contacted company,said it’s been lost. So was promised replacement,but haven’t heard any update about it.”

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Posted 1 year ago

“Easy to buy from, great delivery times”

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Posted 1 year ago

“A part for fridge freezer works perfectly would buy agian from them.”

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Posted 1 year ago

“Very helpful, fast delivery, great service”

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Posted 1 year ago

“Delivery expected between 11th and 20th July ... not arrived as of 23rd and no communication regarding the delay. Ordered from this company because previous parts & experience was superb ... nor sure I'll be doing so again!!!”

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Posted 1 year ago

“Extremely pleased with the fan oven element purchased from you . Hopefully it will keep our ancient oven working for a few more years yet . Very grateful for this purchase and would certainly recommend to others . Thank you .”

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Posted 1 year ago

“Absurdly useless,takes ages to dispatch order and then it's by evri. Stillwaiting after 3 weeks.”

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Posted 1 year ago

“Spot on spare. Delivered on time.”

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Posted 1 year ago

“Found the part I needed cheaper on this site so ordered. Been waiting over 2 weeks now, not heard a thing to say it's on its way or when it's likely to ve delivered”

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Posted 1 year ago

“I would definitely recommend UK Whitegoods. Customer service were really helpful and answered emails within the day. I will definitely use again. Thank you”

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Posted 1 year ago

“Delivery was 7 days but was told of this & other suppliers said I delivery was 2weeks. Cost of the part supplied was very competitive & saved me money, recommended this company & will use them again.”

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Posted 1 year ago

UK Whitegoods is rated 4.4 based on 8,332 reviews