UK Whitegoods Reviews

Name: UK Whitegoods
Address: Unit 5-6 Bonnyton Industrial Estate, Munro Place, Kilmarnock
Rating: 4.35

4.4 Rating 8,332 Reviews

83 %

of reviewers recommend UK Whitegoods

Company Reviews

Metrics

4.4

Based on 8,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

UK Whitegoods 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

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“customer assistance approval, thank you !”

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Posted 1 year ago

“Fantastic response, thanks”

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Posted 1 year ago

“After 2 months I'm still waiting for the part to arrive.”

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Posted 1 year ago

“Very helpful and informative with my questions.”

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Posted 1 year ago

“Rubbish 3 weeks delivery”

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Posted 1 year ago

“Great customer service, part ordered thankyou”

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Posted 1 year ago

“We accidentally purchased the wrong part, UK Whitegoods were excellent at communicating which part we needed to order and how to return the unwanted item. Correct part gratefully received, an excellent service much appreciated.”

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Posted 1 year ago

“A little late but overall very good service and very helpful”

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Posted 1 year ago

“Happy with my experience”

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Posted 1 year ago

“Great and prompt service, exactly the right item delivered.”

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Posted 1 year ago

“The correspondence I received was very good. They answered my question quickly. I'm still waiting for the part to arrive.”

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Posted 1 year ago

“I was in need of a part found it on white goods website and it fits as the part should and works fine good quality and sent in appropriate packaging so no damage”

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Posted 1 year ago

“Very pleased with this company. Ordered another oven tray and it fitted perfectly. Prompt delivery and very quick to get back to any queries. Would 100% use them again.”

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Posted 1 year ago

“Have used UK Whitegoods before. always get the right part. Was a bit disappointed this time as I wasn't aware the part wasn't in stock so it took longer to arrive than I expected. Help and advice were provided when fitting the part too which was appreciated.”

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Posted 1 year ago

“you have not sent the item yet?”

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Posted 1 year ago

“Could not identify correct part, Contacted White goods, received return email with part No required. Part ordered and supplied on time. Would use again.”

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Posted 1 year ago

“I found this company very helpful in answering my queries and pointing me in the right direction. Ordering was made very simple and delivery was on time as stated. I will use them again in the future and will highly recommend them to other people. Thank you for your service. Colin Witlea”

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Posted 1 year ago

“Very good service, thank you. The door seal fits nicely.”

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Posted 1 year ago

“Absolutely fantastic experience- I couldn’t find the item I wanted on the website (my fault as I didn’t know what the part was called). I emailed an enquiry to which I received a reply within minutes giving me the link to the exact part required. Order process and delivery also seamless. Great stuff!”

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Posted 1 year ago

“Although the initial spare was not the one ordered a couple of emails later resolved the problem and the correct item was sent out arriving next day.”

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Posted 1 year ago

UK Whitegoods is rated 4.4 based on 8,332 reviews