UK Whitegoods Reviews

Name: UK Whitegoods
Address: Unit 5-6 Bonnyton Industrial Estate, Munro Place, Kilmarnock
Rating: 4.35

4.4 Rating 8,332 Reviews

83 %

of reviewers recommend UK Whitegoods

Company Reviews

Metrics

4.4

Based on 8,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

UK Whitegoods 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

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“Excellent service great value delivered on time will recommend”

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Posted 1 year ago

“Excellent service. Replacement part arrived on time, well packaged and with full instructions. Would use again.”

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Posted 1 year ago

“The previous filters had a fleece covering on both sides, this new filter has only one side covered which leaves a lot of carbon dust in the packaging.”

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Posted 1 year ago

“As ordered and on time delivery”

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Posted 1 year ago

“Excellent service. Although the first delivery was damaged - despite it being well packaged, they immediately dispatched a replacement which arrived within a few days .”

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Posted 1 year ago

“After looking on loads of websites for the part Whitegoods came up trumps, just what we required. This is the second time we have used them and they get it correct both occasions. Delivery was slightly long but Post-Brexit we understand supply chain is difficult.”

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Posted 1 year ago

“Good quality product..helpful advice..Job done...Recommend for washer spares (in my case)...”

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Posted 1 year ago

“after searching for ages for parts for my appliance I found whitegoods website . made an enquiry about a part and was impressed by the speed of their replied and was also very impressed by their price”

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Posted 1 year ago

“Replacement hinge for a 30-year fridge door was easily found. Delivered within a couple of days. Fitted relatively easily. All very efficient. Couldn't ask for more.”

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Posted 1 year ago

“We haven't received the goods we paid for!”

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Posted 1 year ago

“Very professional and friendly service would highly recommend uk whitegoods.”

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Posted 1 year ago

“Very quick at responding to my query . I was advised to look for a model number etc to assist them with their search for what I need.”

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Posted 1 year ago

“Quick response but didn't have the part i needed”

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Posted 1 year ago

“Poor quality of search engine for reqired parts regard less of make and model number of appliance.”

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Posted 1 year ago

“very good service”

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Posted 1 year ago

“Very informative, listen to my problem and although wasn’t in a position to fix it I was given directions and information regarding the problem. Very efficient, caring and empathetic in getting me the help I needed. Thank you so very much.”

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Posted 1 year ago

“Very pleased with assistance in locating correct item and quick turnaround in supplying bottom drawer from Fridgemaster Freezer.”

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Posted 1 year ago

“Got prompt reply to my order regarding the element for the cooker. Was told it is currently out of order but have received an email to say it has been placed on order and will be told when it has arrived for dispatch. Cannot complain about the service.”

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Posted 1 year ago

“Excellent service & 5 Stars...Thanks..”

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Posted 1 year ago

“Really great qquick service”

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Posted 1 year ago

UK Whitegoods is rated 4.4 based on 8,332 reviews