UK Whitegoods Reviews

Name: UK Whitegoods
Address: Unit 5-6 Bonnyton Industrial Estate, Munro Place, Kilmarnock
Rating: 4.35

4.4 Rating 8,332 Reviews

83 %

of reviewers recommend UK Whitegoods

Company Reviews

Metrics

4.4

Based on 8,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

UK Whitegoods 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

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“Advise required on which model spare part suitable for the oven element which needed replacing, prices very competitive, I didn't buy as the cost of fitting was too high and I decided to buy a new oven, it worked out better overall.”

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Posted 1 year ago

“The thermostat arrived promptly and was a perfect fit. ( As promised by one of your sales team) It saved my Christmas as it fixed our Turkey and veg. filled freezer .. Thank you”

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Posted 1 year ago

“My request has not been answered. I have not received any reply.”

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Posted 1 year ago

Check spam mail please, we ALWAYS reply

Posted 1 year ago

“Helpful site and the correct part was delivered. Genuine spare. A bit slow to arrive - wasn't dispatched for 6 days. Would use again though.”

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Posted 1 year ago

“Quick response to my original problem and sourced part for me, delivered quickly fitted part cured problem 👍 great service and many thanks.”

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Posted 1 year ago

“The item itself came in good condition, unfortunately was too short for my fridge.”

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Posted 1 year ago

If you'd ordered the correct one you'd have been fine but clearly you didn't.

Posted 1 year ago

“I paid for something you couldn’t deliver. You took my payment asap. But didn’t reimburse me until days later”

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Posted 1 year ago

We can't speed up the banks, try as we might, we just can't make them go faster.

Posted 1 year ago

Yes, once we found it it was made obsolete, until then we didn't know that

Posted 1 year ago

“As I’ve not receive my spare parts yet I cannot really comment. But ordering parts was very efficient, couldn’t vault.”

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Posted 1 year ago

“I had my doubts if it would be the right one but it’s better than the original. Absolutely fantastic, we’ve waited a long time for this. Thank you. X”

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Posted 1 year ago

“Item was received later than required. Item does not fit flush with unit which is a massive disappointment.”

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Posted 1 year ago

Ordering the correct item would help with that.

Posted 1 year ago

“Quick reply very helpful”

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Posted 1 year ago

“Excellent service all round with good coms and very helpful in finding the right part would definitely recommend”

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Posted 1 year ago

“Brilliant help and first class service highly recommend this company, looking forward to future orders many thanks, Merry Christmas and all best2024”

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Posted 1 year ago

“Easy to Find the Correct Part . Very good Prices . Quick Delivery.”

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Posted 1 year ago

“Excellent product, accurately described, friendly correspondence”

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Posted 1 year ago

“A remarkable company in today's world. They actually seem to take pride in the goods and service they provide and it shows.”

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Posted 1 year ago

“Really helpful advice that stopped me spending a fortune on parts that wouldn't have fit my appliance. Replied almost immediately to my query and I would definitely recommend. Thank you for your help.”

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Posted 1 year ago

“I ordered some time ago and haven't received the goods yet, so what do you expect me to say....”

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Posted 1 year ago

“Ordered a switch part for a 90cm fan,had to wait a while as expected for a very old part.I was informed of this on ordering,the service was excellent,the part perfect,it's now working properly again. I would not hesitate to use this company again.”

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Posted 1 year ago

“Outstanding service. We needed a spare part for an old cooker hood and, in conjunction with DR Cookerhoods, this was tracked down by the spares group at Whitegoods with a very fast response especially by Kenneth Watt. So many thanks.”

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Posted 1 year ago

UK Whitegoods is rated 4.4 based on 8,332 reviews