UK Whitegoods Reviews

Name: UK Whitegoods
Address: Unit 5-6 Bonnyton Industrial Estate, Munro Place, Kilmarnock
Rating: 4.35

4.4 Rating 8,332 Reviews

83 %

of reviewers recommend UK Whitegoods

Company Reviews

Metrics

4.4

Based on 8,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

UK Whitegoods 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

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“Wide range of spare parts. Found the one I needed and it arrived perfectly packaged. I reached out to customer services to enquire about the time of arrival and they responded quickly and effectively. I would very much recommend this company for your spare parts. I needed a crisp drawer and they saved the day .”

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Posted 3 years ago

“Superb customer service including expert advice. Product is great.”

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Posted 3 years ago

“The part I ordered for my fridge didn’t arrive but when I contacted them about it, they replied within the hour and despatched a replacement the next day. The original ordering was easy, I emailed them with a description of what I needed and they replied the same day with the part number. I will definitely use them again”

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Posted 3 years ago

“Answered my inquiry quickly. Goods sent fairly quickly but had to ask for tracking info.. Goods were received before tracking info worked.”

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Posted 3 years ago

“The item we purchased was really well packed and fitted with no problems.”

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Posted 3 years ago

“Perfect seller. Easy to use website, prompt delivery and very good customer service by email. I would certainly use them again if needed.”

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Posted 3 years ago

“I ordered a new heating element for my built in plate warmer. I got a swift response to my enquiry ensuring that I ordered the correct part. Once ordered delivery was quick and efficient.”

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Posted 3 years ago

“Very fast response to check the correct part Quick delivery too”

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Posted 3 years ago

“Got back in touch quickly couldn't find a spare part that's why 3 stars but very apologetic”

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Posted 3 years ago

“Although you could not provide the parts required you took the time to give very good reasons why and provide an alternative”

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Posted 3 years ago

“I e-mailed customer services with a question that was answered promptly. The item was as expected for a fair price. I would order from them again”

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Posted 3 years ago

“Queried wiring placement on a new design of a replacement part as terminal positions had changed and their reply was swift and accurate meaning I could fit the part easily and safely. many thanks”

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Posted 3 years ago

“Excellent service - from actively confirming that the specific (and obscure) part I had ordered was absolutely correct, to speedy delivery & excellent communications at all points between I couldn't have asked for more.”

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Posted 3 years ago

“Good service, part just what I needed. Thank you”

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Posted 3 years ago

“Good prompt communication to ascertain suitability of item to be replaced. Great service - item delivered with very good packaging.”

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Posted 3 years ago

“I have bought all sorts of spares from Whitegoods that aren’t available elsewhere and they always have them at competitive prices. Their customer service is excellent. Well recommended”

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Posted 3 years ago

“Did not solve my problem.”

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Posted 3 years ago

That's because the part you wanted was long obsolete with no info on it. Nobody can help you with it now.

Posted 3 years ago

“very satisfied with their attention and response”

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Posted 3 years ago

“Very professional individual who dealt with my enquire.”

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Posted 3 years ago

“Replied immediately Very good service”

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Posted 3 years ago

UK Whitegoods is rated 4.4 based on 8,332 reviews