PSB Sales Limited Reviews

Name: PSB Sales Limited
Address: Hygrade Yard, John Acres Lane, Fosterville, Kingsteignton, Devon
Rating: 4.91

4.9 Rating 633 Reviews

98 %

of reviewers recommend PSB Sales Limited

Company Reviews

Metrics

Info

4.9

Based on 633 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About PSB Sales Limited:

PSB Sales Limited are one of the southwest’s leading suppliers of tube and fitting scaffolding, system scaffolding and non mechanical access equipment.

Visit Website

Phone:

01626835340

Email:

sales@psb-scaffolding.co.uk

Location:

Hygrade Yard,
John Acres Lane, Fosterville,
Kingsteignton
Devon
TQ12 3GP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered Thursday in hope of doing the job at the weekend. Delivered Friday. Great service. And galvanised props for not much more than painted ones. Happy Customer.”

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“I think James is the best person ever”

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“Excellent service”

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“Website ordering was clear and simple. Delivery was extremely efficient and delighted with the items. Top service all around.”

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“Excellent supplier very helpful and good communication. Fat sevice and good product.”

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“Easy to order, good price and very prompt delivery. However, I had ordered two number 01 acrow props and one arrived on it's own and the other the next day. This was a little frustrating as I had hoped to get the job done but had to wait until the next day to make a start.”

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“Great service. Ordered Sunday and arrived Tuesday, you can't get better than that!”

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“Great service, ordered one day and arrived the next all in good order. Thanks”

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“5 stars says it all.”

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“Great service, prompt delivery, good quality products, highly recommend”

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“Ordered on line ! Easy to do And arrived very promptly! Also quality product very robust! Satisfied customer”

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“Great products and very quick delivery! Sorted”

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“Excellent service from placing the order to receiving the delivery. There was a very minor shortage on the order and this was resolved immediately. Well done”

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“Good solid trestles delivered swiftly.”

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“Easy process from start to finish and delivered on time 10/10”

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“Would highly recommend really helpful amazing service from beginning to end thanks so much”

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“The trestles we bought are good quality and were dispatched within minutes of the order being received. We needed them urgently and they arrived the next day. Good product good service !”

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“Best price around. Reasonable delivery cost for heavy and large items. Quick shipping. Whats not to like? Will purchase again and recommend to others.”

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“Places an order, got confirmation of delivery via courier company DX, failed to deliver not once but twice ended up cancelling the order reason's unknown for failed delivery is everyone passing the buck even DX support claims the product was delivered, then wasn't sure, what a sham. Although I cancelled the order the DX driver finally turns turns up it's was a friend helping out to do deliveries, and refused to take it back as order cancelled.....or was the order not cancelled by the retailer....not sure if.i will use again....”

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We thank you for your feedback and appreciate you taking a moment to let us know about your experience. We are really sad to hear that you had a complicated and inconvenient experience with the delivery company. I know that our employee's worked into their evening to try and get this rectified for you. Sadly on this occasion the delivery company had let both yourself and us down. Your goods however were dispatched in under 2 hours from the order being placed. Goods were dispatched in perfect working order and once you had informed our employees that you wanted to cancel the order, you were refunded immediately. The above review therefore, we believe, is a review of the delivery company and not a fair review of the service you recieved from PSB Sales Ltd. PSB Sales Ltd constantly strive to provide a better than first class service. Unfortunately on this occasion, due to the delivery company, this was not upheld. Please accept our sincerist apologies on behalf of the delivery company in question for any inconvenience caused.

“Great prices, local, good quality products and good service.”

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PSB Sales Limited is rated 4.9 based on 633 reviews