SHO Reviews

Name: SHO
Rating: 4.79

4.8 Rating 28,125 Reviews

95 %

of reviewers recommend SHO

4.8

Based on 28,125 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how SHO made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

1600

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love my new tumbler , the colour and size are perfect however the only thing that lets it down is the straw, it smells and tastes of plastic. I have tried soaking it in a solution of bicarbonate soda and water but smell and taste still remain. I will persevere and hope it wears off as I love my tumbler so much.”

Helpful Report

Posted 8 months ago

“Amazing customer service, my parcel wasn’t delivered although Royal Mail said they had left it by my bins!!! Got in touch with SHO and a replacement bottle arrived within four days.”

Helpful Report

Posted 8 months ago

“Love my new cup! Would prefer a metal straw and for the lid to twist sufficiently to use the cup left handed when in the car. When fully tight you can only use it right handed. You can loosen it a bit but I am worried it slips off. Sipper lid for the fortis was much much better in my opinion. Still, cup is great.”

Helpful Report

Posted 8 months ago

“Love SHO, have a serious addiction 😁”

Helpful Report

Posted 8 months ago

“All three water bottles are very nice. The kids love them. It would be amazing if you could make spill proof bottles. My only chritism is your mobile website page is absolutely awful the space given to actually view anything at the bottom is not helpful at all. When putting my order through I thought there were only 3 different colour bottles to pick from. It wasn’t until a week or so later I realised there were more designs but couldn’t see them. I have included photos to show you what is seen by the public and how smaller area there is to access.”

Helpful Report

Posted 8 months ago

“He loves it”

Helpful Report

Posted 8 months ago

“Absolutely love the new product, trouble is so do my kids and they keep borrowing it. Think might need to buy more soon”

Helpful Report

Posted 9 months ago

“Brilliant. Put ice and water in it and sat out in the sun. Cold to the end of the day Unfortunately the handle is loose but I can cope so long as it doesn't fall off 😀”

Helpful Report

Posted 9 months ago

“It's a really good bottle arrived very fast as always. My only complaint is that everything on it is very easy to scratch and damage including the lid for the money you pay It should be a little more rugged to take a bit more damage. That's including the water bottle aswell.”

Helpful Report

Posted 9 months ago

“Brilliant bottle. Gorgeous design. I wish they were dishwasher safe and also it would be great to have pretty designs in larger sizes.”

Helpful Report

Posted 9 months ago

“Bought the sports bottle for my daughter. She loves it. And I love it because it doesn’t leak and doesn’t seem to scratch easily. A bonus would be if it was dishwasher safe 👍”

Helpful Report

Posted 9 months ago

“I went for the 1 litre size with a straw lid. The hole in my opinion is too small and it's too hard to get some good hydration. Great size and great colour straw just doesn't work”

Helpful Report

Posted 9 months ago

“Love the bottle - slightly wish I’d waited for the one with the rigid straw as the top is quite wide but I’ll get used to it!”

Helpful Report

Posted 9 months ago

“My sho bottle is excellent. Classic shape, great colour, seals tight with no leaks and insulation is as expected. Sadly I purchased 3 of the bottle carabiners for this and two other bottles and on using the first on for a walk along the Thames in London it broke. Sho were excellent and replaced the carabiner but in comparison to some on the other metal clips I have at home the ones used by sho are much lighter in weight hinting a different type of metal used and I’ve used my own clips instead of the ones provided by sho. Apparently I’m The only person who’s noticed this but I’m concerned they are using a lesser metal for these clips and compromising their quality.”

Helpful Report

Posted 9 months ago

“Happy with the purchase and tye product. The only thing I can say is that after my order, there was a discount code (order was just in and not received yet) and when I mentioned this to customer service there was nothing they could do. That was a little disappointing.”

Helpful Report

Posted 9 months ago

“First time buying a Sho bottle. Was looking for a small bottle to fit inside my handbag so this was perfect. Just a bit squeaky when I open and close it.”

Helpful Report

Posted 10 months ago

“Easy to order and items arrived quickly. All good except the food flask which doesn't keep things hot for very long.”

Helpful Report

Posted 10 months ago

“Good service”

Helpful Report

Posted 10 months ago

“Love my new cup! I only use them for hot tea but it keeps it super hot for ages. Easy to wash/clean. Would definitely recommend”

Helpful Report

Posted 10 months ago

“I have loved purchasing a number of SHO products but sadly I am disappointed in the lack of bright colours. Red, yellow, green, blue etc, all the bright ones are in our collection. Most bottles keep the water cold but not as long as stated at times.”

Helpful Report

Posted 10 months ago

SHO is rated 4.8 based on 28,125 reviews