SHO Reviews

Name: SHO
Rating: 4.79

4.8 Rating 28,105 Reviews

95 %

of reviewers recommend SHO

4.8

Based on 28,105 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bottle is ok but the seal keeps coming adrift from the lid, causing the bottle to leak. Also prefer the original bottle to drink out of.”

Helpful Report

Posted 9 months ago

“Lovely designs! Very sturdy and keep the water cold as indicated. Very poor customer service which has left me disappointed and I won’t simply purchase anything else.”

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Posted 9 months ago

“My surprise purchase was another water bottle which I do not need”

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Posted 9 months ago

“Sadly my coffee its leaking and making mess on my white shirt”

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Posted 9 months ago

“Purchased 4 bottles delivered in good time Unfortunately one leaks badly Will contact sho support”

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Posted 9 months ago

“The water bottle is perfect - keeps my water lovely and cold all day. The coffee cup is not much use and I’m quite disappointed as an air bubble forms over the mouth piece, making it hard to drink from”

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Posted 10 months ago

“Lovely designed water bottles and arrived quickly and beautifully packaged (could easily give a bottle as a gift) BUT Sho isn’t up front that the bottles can’t go in the dishwasher. This very important factor is hidden away on a back page and is not listed in the bottle description.”

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Posted 10 months ago

“My Calix mug does what it says on the tin. The reason for the low score, I get an e-mail a week after I receive my Calix travel mug to tell me SHO are having a sale and my purchase would have been £5 cheaper. Annoyed????? You bet I am. 😖😡”

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Posted 10 months ago

“I did not get sho bottle I ordered.i wanted the purple bottle with a handle at top.”

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Posted 10 months ago

“Keeps the water nice and cold.But at the bottom of the flask there is always black residue.i have cleaned it always each time.But the colouring is still there.Not very good”

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Posted 10 months ago

“My cup unfortunately doesn’t fit on any holders in my car. I also can’t stand it on the floor as the base is rounded.”

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Posted 11 months ago

“Provider of many drinks/food containing products. But, too many emails asking consumers to buy more, is not warranted.”

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Posted 11 months ago

“No doubt, great product Great quality. Delivery was very quick. I paid £10 extra each to have my sons and goddaughters bottle personalised with their names. The names were so small on the both bottles, I wouldn’t bother personalising especially for £10 extra”

Helpful Report

Posted 11 months ago

“Beautiful bottles. I purchased three bottles all personalised. My nieces and granddaughter all loved their bottles. My issue is the engraving is at an extra cost which is fine, however the engraving is in an area where is not visible clearly. This is such a shame and could be such an easy fix.”

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Posted 11 months ago

“First time to buy this brand. Its probably the last time.”

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Posted 11 months ago

Hi Dilean, I'm really sorry to hear this. If you have a issue with your order, please pop an email across to support@shoreusable.com as we'd love to get something sorted for you. Best wishes, Ellie

Posted 11 months ago

“Felt delivery was poor, had to contact customer service to find when item would be dispatched, got a polite response saying that order volumes were high which was fair enough”

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Posted 11 months ago

“Love the colour and feel of the items. The spork is a little annoying as it doesn’t stay open when using it”

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Posted 1 year ago

“Bought the cup as recommended by fellow teacher friends, bought it for a new job. First day I went to take the lid off and split coffee all over my new bosses desk ! I must remember to open the lid before taking it off the cup !”

Helpful Report

Posted 1 year ago

“Love the design but that’s it. I find the lid is too bulky to comfortably drink from as the edge is too thick and it doesn’t keep my morning coffee as hot as others I’ve had”

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Posted 1 year ago

“The new lids are not as good as the old lids as they make the drink difficult to drink from. I appreciate that they now close and hold the drink inside preventing spillage, but if drinking is difficult from them, there’s something not right with the design.”

Helpful Report

Posted 1 year ago

SHO is rated 4.8 based on 28,105 reviews