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SHO Reviews

4.8 Rating 27,585 Reviews
95 %
of reviewers recommend SHO
4.8
Based on 27,585 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Love this company! They do exactly what they say they would
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Posted 1 day ago
All I can say is best cup ever
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Posted 1 day ago
Lovely bottles, great quality and surprisingly lighter than expected.
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Posted 2 days ago
Fast delivery very easy to order from would definitely recommend
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Posted 2 days ago
Love these bottles a have few now.
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Posted 2 days ago
The xl tumbler is one of the best mugs for keeping drinks hot .I would buy again
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Posted 2 days ago
Love mine so much ,
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Posted 2 days ago
Cup is great at holding temperature, love the leopard print design. One thing I don’t love is the lid. I only have herbal tea and no sugar but drink gets stuck in the slider part of the lid and it is almost impossible to open and close at times. Also doesn’t feel hygienic as it is difficult to clean. I have started using the straw and straw lid because of this but really doesn’t feel right drinking a hot drink through a straw but the lid, spout and slider is a design flaw in my opinion.
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Posted 3 days ago
Bought a Pacto and an extra lid to replace a very old clear one that had split years ago. The new pacto lid is an improvement as you can seal it completely. Fantastic! Delivered promptly
SHO 5 star review on 8th February 2025
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Posted 3 days ago
When coffee in my cup and lid screwed on it leaks . In moving car
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Posted 3 days ago
Ordered an XL Tumbler after researching brands for months. Absolutely lush, wish I ordered it before. The lid is so easy to take on and off. It's not oversized like some tumblers. Such fabulous quality on a really good price point in comparison to other brands!!!
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Posted 3 days ago
Fast delivery. Excellent quality 👍🏻
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Posted 3 days ago
Great products, sturdy and functional. The claims are a little ambitious - drinks do not stay ‘hot’ for six hours but do stay hot for longer than other mugs or cups. The designs are nice and I got a great offer with the straw lid with mine. I would probably buy another product but I’ll be aware what the limitations are.
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Posted 3 days ago
Lid doesn’t fit slips up
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Posted 4 days ago
I like the colour and it's so portable. So unique.
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Posted 4 days ago
i bought the reusable sports bottle that said it keeps drinks hot for 12 hours . very very poor as drink isnt even still hot after 2 hours despite pre-wrming the bottle . i have a £3 one that keeps it hotter for a lot lot longer
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Posted 4 days ago
I purchased the XL tumbler in neon nostalgia and I love it! Looks amazing and keeps drinks hot and cold forever (well, a long time!!) Getting compliments everywhere I take it. Fantastic!
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Posted 4 days ago
Finish looks good, doesn’t seem to leak and keeps drinks cool over the course of the day. Mine has developed a metallica sounding jingle after a few days of use - sounds like something has dislodged inside the flask.
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Posted 4 days ago
Order never arrived and unable to track. Have tried contacting for assistance but no reply. Items due to arrive two weeks ago.
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Posted 5 days ago
Live my sho drinking thermal xl cup iam have 2 callax cups too will not buy any other brand best cups ever
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Posted 5 days ago
SHO is rated 4.8 based on 27,585 reviews