Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 44,293 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 44,293 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Shiply 5 star review on 14th February 2025

Anonymous

Shiply 5 star review on 12th February 2025

Anonymous

361

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Robert was EXCELLENT!!! I am so glad he was able to tow my trailer. He communicated with me frequently without being too much. This was the first time I’d hired some to haul my 35’ travel trailer and I found the best! I can’t recommend him any more highly and I’ll tell my camping friends!!!”

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Posted 2 weeks ago

“Un début calamiteux par un acompte verrouillé sur un transporteur qui ne répond pas! Mais après un mail SHIPLY a bien voulu transférer l'acompte sur un autre transport, donc le seul bémol a été le temps perdu. Transport convenablement effectué malgré tout. Une plateforme téléphonique pourrait être un plus.”

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Posted 2 weeks ago

“National_Car_Carrier pulled the old switcheroo on me. Last night I accepted their quote of $749. This morning I got an email from them saying the new price is $1,109. When I asked them why, they said because it's an auction that they can change their agreed upon price. That a flat out scam. They should be removed from the Shiply system completely.”

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Posted 2 weeks ago

Hello Kris, I'm truly sorry to hear about the sudden increase in the price you experienced. Please note we do not allow couriers to charge extra on top of the quote you have accepted unless there are additional items, change of address and other things that are stated on their Terms and Conditions. The accepted price is what you are expected to pay and no more. Kindly relay this information directly to your chosen courier. If you are uncomfortable moving forward, please let us know at support@shiply.com, and we can credit your deposit or relist the item/s for you. We're here to assist you, so please feel free to reach out if you have any further concerns. Kind Regards, Megan

Posted 1 week ago

“Très satisfait du transport. Suivi du livreur. Je ferai encore appel à SHIPLY pour d autres transports de cyclomoteur !”

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Posted 2 weeks ago

“Shiply kümmert sich, die Kommunikation ist vorbildlich. Noch nie besser bedient”

Shiply 5 star review on 7th February 2025

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Posted 2 weeks ago

“I never heard of this website until I needed to find a delivery company to bring a furniture item across several states. Once I entered my shipping info, I received 10+ delivery quotes within an hour. I chose the company with a good price and highly positive ratings. The whole process was easy and convenient.”

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Posted 2 weeks ago

“Kommunikation sehr schlecht”

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Posted 2 weeks ago

“always in time and perfect communication”

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Posted 2 weeks ago

“Good website. Very efficient. Reasonable and competitive rates. Excellent movers and shippers.”

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Posted 2 weeks ago

“Smooth pick up and delivery. Will use them again.”

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Posted 2 weeks ago

“einfach der absolute Hammer!”

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Posted 2 weeks ago

“Shiply ist eine verlässliche und hilfreiche Plattform. Und ich bin total zufrieden mit dem Lieferanten Geo-atc. Die Jungs sind zuverlässig und sorgfältig, haben das Bett gut verpackt transportiert und es ruckzuck wieder aufgebaut. Auch die Kommunikation mit dem Ansprechpartner von Geo-atc ist super gelaufen, bei Fragen hat er schnell und zuverlässig geantwortet. Klare Empfehlung!”

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Posted 2 weeks ago

“Sehr zufrieden mit dieser Platform”

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Posted 2 weeks ago

“Lara was such a pleasure to work with she called to confirm pick up and drop off time did not care how late it was she got the job done in a safe manner thank you again and will definitely be coming back soon!!”

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Posted 2 weeks ago

“Delighted with the courier. Easy to arrange and First Class communication throughout. Also, the price was extremely competitive. Collection and Delivery was to schedule, and the driver was very helpful and careful. Highly recommended.”

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Posted 2 weeks ago

“Hassle free. Quick and easy. Not expensive. No.1 for delivery or collection. Thanks”

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Posted 2 weeks ago

“First time I've used Shiply, service was efficient and items delivered safely.”

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Posted 2 weeks ago

“Prior to this experience, I had never shipped a vehicle before so I was pleased to be kept in the loop throughout the entire process. From the time in which I accepted the bid, to the delivery of my vehicle, the team members were in constant communication around the process and my car arrived ahead of schedule. I appreciate the customer service received and would absolutely use again. I’m a satisfied customer.”

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Posted 2 weeks ago

“Had a car shipped to Malvern ,Pa from Charlottesville ,Va. Quick, easy and a great price. Thank you Shiply!”

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Posted 2 weeks ago

“Familyfreights1 did a wonderful job. They were responsive to my many questions. They wrapped and padded my sofa, and they worked swiftly and professionally to load and unload that heavy furniture. Thank you!”

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Posted 2 weeks ago

Shiply is rated 4.5 based on 44,293 reviews