Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 44,571 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 44,571 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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368

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Petit problème avec APPEL d'un autre transporteur qui avait téléphoné alors qu'il n'avait pas de moyen de transport de véhicule.”

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Posted 1 week ago

“When I made them aware that there would be nobody there to help load or unload, they doubled the price. I had to get it done so I accepted the outrageous cost. When they came there was one person to load and unload. Guess who had to load and unload. Me. Where is my fee??”

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Posted 1 week ago

Hi, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Megan

Posted 1 week ago

“Exzellent Service, flexible, fast & friendly communication, reasonable price. Full recommendation!”

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Posted 1 week ago

“Alles super. Funktioniert gut”

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Posted 1 week ago

“So easy to work with, arrange my delivery and choose the right courier, would highly recommend.”

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Posted 1 week ago

“Very dissatisfied promised me march ninth. My golf cart would be delivered to South Carolina by March 17 promised numerous occasions throughout the week that would be picked up never was picked up. Would not recommend them to anyone have several other motorcycles and vehicles that need to be shipped, I promise they will not be through this agent.”

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Posted 1 week ago

Hi Ray, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you'd like to cancel the transaction instead, please email us at support@shiply.com, and we can assist you further. Depending on your preference, we can relist the items for you or process a refund for the incomplete transaction. Our goal is to ensure that our customers have a smooth and satisfactory experience, and we apologise for any inconvenience. Kind Regards, Anne

Posted 1 week ago

“Perfect Thanck's”

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Posted 1 week ago

“Very fast delivery, very courteous and helpful driver. Dispatch was always there to answer questions and help keep me apprised. Would definitely use this service again.”

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Posted 1 week ago

“one of their providers stated they could deliver next week , very polite when trying to bid as soon as I accepted the bid poor communication, saying it would be delivery in 2 weeks, customer service then stated they would only allow credit on the account rather than a refund terrible service throughout”

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Posted 1 week ago

Hi Ana, I'm sorry to hear about your cancelled transaction with one of our transport providers. When a booking is cancelled, our standard practice is to credit the deposit as Shiply credit, which can be used for future services. However, we understand this may not suit your current needs. If you prefer a refund of the deposit instead of Shiply credit, please get in touch with our support team at support@shiply.com with your booking details and request a refund. Our team will review your case and process the refund accordingly. Kind Regards, John

Posted 1 week ago

“Good job. Recomend it to all”

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Posted 1 week ago

“Shiply me ha facilitado la forma de encontrar un transporte profesional y a buen precio.”

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Posted 1 week ago

“Parfait super sympa la voiture ils est livrer le jour même”

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Posted 1 week ago

“Very fast, efficient and friendly. Realistically priced too. Thank you.”

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Posted 1 week ago

“Shiply was easy top use and very effecive in getting a significant number of bids for my proposed shipment.”

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Posted 1 week ago

“Great job across the board!!”

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Posted 1 week ago

“Nice contact and very reliable. Great service.”

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Posted 1 week ago

“Hat prima geklappt. Angemessener Preis und gute Abstimmung mit dem Transporteur.”

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Posted 1 week ago

“Great service. I received multiple offers and the engagement with all was efficient. And once I selected my choice, all other emails stopped from other service offers. This is a great service and well managed. Thanks”

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Posted 1 week ago

“Todo perfecto.”

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Posted 1 week ago

“Good tool to use to transport vehicles”

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Posted 1 week ago

Shiply is rated 4.5 based on 44,571 reviews