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Shiply Reviews

4.5 Rating 43,672 Reviews
100 %
of reviewers recommend Shiply
Company Reviews Metrics Info
4.5
Based on 43,672 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Anonymous
Verified Buyer
“Einfache kommunikation Gute aufarbeitung des auftrages”
Helpful Report
Posted 1 day ago
Anonymous
Verified Buyer
“Good platform to organize transports.”
Helpful Report
Posted 2 days ago
Natasha
Unverified Reviewer
“Brilliant reliable and very nice guy!”
Helpful Report
Posted 2 days ago
Grace
Unverified Reviewer
“Shiply is a great site, first time using and now you have a customer for life! The delivery driver was very good and efficient, he did what he said he would do and in a timely manner too! THANK YOU”
Helpful Report
Posted 2 days ago
Juan De Lara
Verified Reviewer
“Terrible customer service. Driver stole a valuable item, since the same driver has had terrible reviews. Reported driver to the police, took him to court, and even in that way Shiply did not block their account. Shiply never replied to my emails, nor to my requests. Do not recommend, particularly if there are problems they don't help.”
Helpful Report
Posted 2 days ago
Hello Juan, We're sorry to hear that you had a negative experience. Shiply takes theft issues very seriously and strives to maintain a secure and reliable platform for all our users. If you believe you experienced theft while using our service, please report the incident to our support team at support@shiply.com. We will investigate the matter thoroughly and take appropriate action. We value your feedback and are committed to continuously improving our platform and services. If you have any specific details or evidence related to your experience, please share it with our support team so we can address the issue promptly. Thank you for bringing this to our attention, and we apologise for any inconvenience you may have faced. Kind Regards, Anne
Posted 1 day ago
Anonymous
Verified Buyer
“Sans faut. Bon choix a tous les prix. Je reviens si j'ai besoin a transporter un moto”
Helpful Report
Posted 2 days ago
Anonymous
Verified Buyer
“Excellent service at a great price. I highly recommend Shiply.”
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Posted 2 days ago
Anonymous
Verified Buyer
“Funktioniert wunderbar.”
Helpful Report
Posted 2 days ago
Anonymous
Verified Buyer
“This service was exactly as it stated. It was easy and excellent”
Helpful Report
Posted 3 days ago
Anonymous
Verified Buyer
“Great service!”
Helpful Report
Posted 3 days ago
Anonymous
Verified Reviewer
“I am now into my 4th week waiting for a delivery that was promised within 7-9 days. The courier, called Shoban256, has not responded to my request for a delivery date and I suspect they have stolen my property. Shiply still allow this courier to use their platform knowing that they are collecting peoples' property and not delivering it. I've previously been happy with Shiply, but they are not acting quickly enough to protect their customers from rogue traders.”
Helpful Report
Posted 3 days ago
Hi David, We're sorry to hear that you had a negative experience. Shiply takes issues of theft very seriously and strives to maintain a secure and reliable platform for all our users. We want to assure you that we do not condone any form of theft or illegal activities. We are committed to investigating and taking appropriate action against any transporter found to be engaging in fraudulent behaviour. To assist you further and address your specific case, please contact our dedicated support team at support@shiply.com. They will work closely with you to help law enforcement with the data we hold regarding this transport provider. Kind Regards, Anne
Posted 2 days ago
Anonymous
Unverified Reviewer
“Jamie did an excellent job of delivering my Healey on a day when the weather was frankly awful. He could not have been more helpful in unloading and showed a great deal of care that we did not get ground contact on the uneven surface. Would definitely use his service again. Gerry”
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Posted 3 days ago
Mark
Verified Reviewer
“Highly recommended first class service”
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Posted 3 days ago
Anonymous
Verified Buyer
“...............”
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Posted 3 days ago
Jojo
Verified Reviewer
“This is my first time ever using a service like this and I'm so satisfied I highly recommend The price was reasonable The service from viliits was Top Quality there was times that I misunderstood some of their policies but they handled it very professionally the delivery was on time there driver communicated with me as well I am extremely happy and I will definitely use this service again.”
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Posted 3 days ago
Anonymous
Verified Buyer
“Plataforma muy útil y recomendable. Profesionales”
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Posted 3 days ago
Anonymous
Verified Buyer
“Shiply is very good.”
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Posted 3 days ago
Anonymous
Verified Reviewer
“TIMO, ESTAFA, ROBOEl transportista nunca paso a recoger la mercancía y dejó de contestar a mis mensajes. Además, SHIPLY no me permite votar la transacción ya que no sería positiva. TIMO, ESTAFA, ROBO”
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Posted 3 days ago
Ian Allison.
Unverified Reviewer
“Brought up to Durham a VW Transporter. Excellent service. On time. Highly recommend. AAAA+++++”
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Posted 3 days ago
Anonymous
Verified Reviewer
“Fast and correct international car delivery 👍”
Helpful Report
Posted 3 days ago
Shiply is rated 4.5 based on 43,672 reviews
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