Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,672 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,672 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Shiply 5 star review on 14th December 2024

343

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ich bin sehr zufrieden - Shiply ist professionell und hilfreich!”

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Posted 5 days ago

“Pratique, pro”

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Posted 5 days ago

“Super. Viele Angebote und professionell”

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Posted 5 days ago

“Gute Plattform, werde diese jetzt immer benutzen”

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Posted 6 days ago

“Ich habe Shiply zum ersten mal auf Empfehlung benutzt und bin sehr positiv überrascht. Werde bei Bedarf wieder Shipply benutzen, Preiswert. pünktlich sauber. Top”

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Posted 6 days ago

“I purchased a pallet of wood heating pellets, 50-40lb bags. I see now why Tractor Supply stopped doing deliveries; they did however recommend Shiply. As it was my first experience, I had no idea what to expect. I learned they are basically a broker service that connects customers in need of shipping to shippers. $130 just to facilitate this connection. Then, it’s up to u to deal with the shipping company to get your delivery. If there are ANY issues, Shiply quickly and completely disabuse themselves and you’re on your own dealing with shipping company. In my case, I was due to run out of heating pellets by Friday thus, I specified that delivery needed to be made on Friday and the shipper agreed. After numerous calls and sitting home all day Friday, 5pm I got word it wd be Monday. Then I wasted all Monday and delivery was made around 4pm. I would’ve done better just contacting a shipper myself.”

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Posted 6 days ago

Hi Lloyd, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Anne

Posted 3 days ago

“Absolutely Perfect, I’ve never shipped a vehicle before , these guys made everything so easy. I’ll definitely use them again. Thanks again .”

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Posted 6 days ago

“Muy fácil de utilizar, intuitiva, un muy buen servicio.”

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Posted 1 week ago

“A** service! Friendly team, great communication. Thank you!”

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Posted 1 week ago

“Die beiden Miarbeiter waren sehr kompetent und freundlich. Abholung und Anlieferung haben reibungslos geklappt. Victory kann ich bedenkenlos weiterempfehlen”

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Posted 1 week ago

“Super Freundlich, zuverlässig,sehr günstiger Preis.”

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Posted 1 week ago

“Je suis satisfait du transport de ma Lancia fulvia, le chauffeur et la secrétaire sont des personnes très professionnelles suivi du transport via WhatsApp Je recommande”

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Posted 1 week ago

“Very good platform to source reliable and cost efficient options to get bigger items from A to B :)”

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Posted 1 week ago

“Una mesa de salón redonda, desde Gijón a San Ciprian (Lugo). Transporte rápido, realizado por limpiezas Jmi, trato muy correcto, recogida y descarga en el tiempo y hora concertado, y todo perfecto. Valoración de cinco sobre cinco, los volvería a contratar.”

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Posted 1 week ago

“A little hard to get accustomed to at first, but a good experience overall.”

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Posted 1 week ago

“Primera vez que usaba aplicación. Una grata sorpresa. Eficaz y económico.”

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Posted 1 week ago

“chauffeur très professionnel, ponctuel. Entreprise à recommander”

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Posted 1 week ago

“Shiply offer a five star service at a very affordable price. The person I chose kept in touch throughout the very long journey. He sent me photographs of my little puppy en route which was very reassuring. I am impressed with the service which is amazing and especially at the price. Distance is no longer a preventative in making a purchase. I will definitely be recommending and using Shiply in future. Thank you Stephen (The Shipping Warrior). You and Shiply are doing a fantastic job”

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Posted 1 week ago

“Delivered items was a fair price. Would use again”

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Posted 1 week ago

“Shiply arranged shipment of NEW 2024 28ft enclosed trailer from Houston, TX to Athens, PA. Trailer arrived with damage on passenger side. Driver for BAH Logistics denied having anything to do with damage and stated it was that way when he picked it up. He later admitted to doing damage and agreed to pay for repairs. I have sent multiple pictures of damage as well as repair bill which I have paid out of pocket. I have been fighting with them for months now with no response.”

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Posted 1 week ago

Hi Joe, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Anne

Posted 1 week ago

Shiply is rated 4.5 based on 43,672 reviews