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Shiply Reviews

4.5 Rating 43,918 Reviews
100 %
of reviewers recommend Shiply
4.5
Based on 43,918 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Excellent communication Excellent service Would highly recommend
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Posted 6 days ago
I was very satisfied with using this site to ship my lowered vehicle from California to Louisianna. Just realize that the company you contract with most likely will not be the company transporting your vehicle. That was a surprise to me, but overall I am very satisfied.
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Posted 1 week ago
Simple. Effective. Best price. Everything is perfect
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Posted 1 week ago
They refuse to supply a VAT receipt for payments and refuse to communicate.
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Posted 1 week ago
Hi Jake, We can only provide you with a receipt for the deposit payment, which you can download on your own. Your chosen courier can issue a receipt for the outstanding amount, as this payment was made directly to them. Please contact your chosen courier, and they should be able to assist you here. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Steve
Posted 6 days ago
Fast and pertinent site for reliable transport.
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Posted 1 week ago
Shiply is not helping me get my deposit back from a bad transport company. They need to give me my money back because I cancelled them weeks ago, and Shiply needs to refund my deposit and use their leverage on the company to do so.
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Posted 1 week ago
Hi Justin, I'm sorry to hear about your cancelled transaction with one of our transport providers. At Shiply, we aim to provide reliable service and timely communication. Please note that we can only refund the deposit you paid to Shiply, not the one paid directly to the transport provider. To help you with your deposit refund, please get in touch with our friendly support team at support@shiply.com. They will be able to assist you with this one. Kind Regards, Anne
Posted 6 days ago
Funktioniert super, einfach Daten eintragen und die Angebote kommen schnell an.Klasse!
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Posted 1 week ago
Alles perfekt guter Service
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Posted 1 week ago
If you want to pay in advance for goods not to be delivered for second time and cancelled at 8pm by text the night before, by all means use them. All sorted today and just cancelled again!!! I assume I will be refunded all my money as the contract has still not been completed within the stated time, not likely I suspect? Still waiting on the item that has been collected so they are in a win win situation.
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Posted 1 week ago
Hi Declan, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Anne
Posted 1 week ago
Really quick and easy service to use. Really happy with the courier I picked too.
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Posted 1 week ago
very efficient
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Posted 1 week ago
Good service
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Posted 1 week ago
Fácil de contratar y buen servicio
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Posted 1 week ago
Received bids immediately easy to use and manage shipments on their website.
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Posted 1 week ago
Obtuve un buen precio
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Posted 1 week ago
Great communication, made me feel comfortable about the pick up and delivery process. Parcel was delivered safely and in a timely manner.
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Posted 1 week ago
Love ther service
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Posted 1 week ago
Moved a sofa with BigTexremodeling from Texas to Alabama. They were fantastic! I would recommend them to anyone who needs great service at a great price. Also, the Shiply process was very easy as I put my requirements online and quickly started receiving quotes. I could then Text back-and-forth with different suppliers to find out more about them and answer any questions that arose. Fantastic overall experience!
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Posted 1 week ago
All good, was very easy
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Posted 1 week ago
Excellent mise en rapport avec des transporteurs
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Posted 1 week ago
Shiply is rated 4.5 based on 43,918 reviews