Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,918 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Shiply made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Shiply 5 star review on 30th December 2024

345

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent communication Excellent service Would highly recommend”

Helpful Report

Posted 6 days ago

“I was very satisfied with using this site to ship my lowered vehicle from California to Louisianna. Just realize that the company you contract with most likely will not be the company transporting your vehicle. That was a surprise to me, but overall I am very satisfied.”

Helpful Report

Posted 1 week ago

“Simple. Effective. Best price. Everything is perfect”

Helpful Report

Posted 1 week ago

“They refuse to supply a VAT receipt for payments and refuse to communicate.”

Helpful Report

Posted 1 week ago

Hi Jake, We can only provide you with a receipt for the deposit payment, which you can download on your own. Your chosen courier can issue a receipt for the outstanding amount, as this payment was made directly to them. Please contact your chosen courier, and they should be able to assist you here. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Steve

Posted 6 days ago

“Fast and pertinent site for reliable transport.”

Helpful Report

Posted 1 week ago

“Shiply is not helping me get my deposit back from a bad transport company. They need to give me my money back because I cancelled them weeks ago, and Shiply needs to refund my deposit and use their leverage on the company to do so.”

Helpful Report

Posted 1 week ago

Hi Justin, I'm sorry to hear about your cancelled transaction with one of our transport providers. At Shiply, we aim to provide reliable service and timely communication. Please note that we can only refund the deposit you paid to Shiply, not the one paid directly to the transport provider. To help you with your deposit refund, please get in touch with our friendly support team at support@shiply.com. They will be able to assist you with this one. Kind Regards, Anne

Posted 6 days ago

“Funktioniert super, einfach Daten eintragen und die Angebote kommen schnell an.Klasse!”

Helpful Report

Posted 1 week ago

“Alles perfekt guter Service”

Helpful Report

Posted 1 week ago

“If you want to pay in advance for goods not to be delivered for second time and cancelled at 8pm by text the night before, by all means use them. All sorted today and just cancelled again!!! I assume I will be refunded all my money as the contract has still not been completed within the stated time, not likely I suspect? Still waiting on the item that has been collected so they are in a win win situation.”

Helpful Report

Posted 1 week ago

Hi Declan, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Anne

Posted 1 week ago

“Really quick and easy service to use. Really happy with the courier I picked too.”

Helpful Report

Posted 1 week ago

“very efficient”

Helpful Report

Posted 1 week ago

“Good service”

Helpful Report

Posted 1 week ago

“Fácil de contratar y buen servicio”

Helpful Report

Posted 1 week ago

“Received bids immediately easy to use and manage shipments on their website.”

Helpful Report

Posted 1 week ago

“Obtuve un buen precio”

Helpful Report

Posted 1 week ago

“Great communication, made me feel comfortable about the pick up and delivery process. Parcel was delivered safely and in a timely manner.”

Helpful Report

Posted 1 week ago

“Love ther service”

Helpful Report

Posted 1 week ago

“Moved a sofa with BigTexremodeling from Texas to Alabama. They were fantastic! I would recommend them to anyone who needs great service at a great price. Also, the Shiply process was very easy as I put my requirements online and quickly started receiving quotes. I could then Text back-and-forth with different suppliers to find out more about them and answer any questions that arose. Fantastic overall experience!”

Helpful Report

Posted 1 week ago

“All good, was very easy”

Helpful Report

Posted 1 week ago

“Excellent mise en rapport avec des transporteurs”

Helpful Report

Posted 1 week ago

Shiply is rated 4.5 based on 43,918 reviews