Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 44,622 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 44,622 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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370

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very pleased with the service I received. They picked up my grandfather's Bass. when they said they would, and they delivered it to my aunt when they said they would undamaged, both myself and my aunt were very pleased, thank you again.”

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Posted 2 weeks ago

“Highly recommend load makers. Quick and professional service. Just want to thank Tony from load makers for delivering my truck in a timely manner. It was hard to get to it but he didn't hesitate and was able to work around the problem and get the truck loaded.”

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Posted 2 weeks ago

“Very user-friendly. One of the least time-consuming shipping experiences i have had.”

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Posted 2 weeks ago

“Excellent service. Kept me informed about the collection and delivery times.”

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Posted 2 weeks ago

“Excellente prestation”

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Posted 2 weeks ago

“Very happy. Good communication. Was picked up and delivered with in there estimated time frame. If I ever have the need to ship a vehicle again I'll definitely use them again.”

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Posted 2 weeks ago

“Recomendable al 100%”

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Posted 2 weeks ago

“Facil de usar y muy interesante cuando quieres conseguir transporte competitivo”

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Posted 2 weeks ago

“Our driver (Victor) and dispatcher (Teo) were on time, courteous, and delivered our shipment exactly where it needed to go, and in excellent condition.”

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Posted 2 weeks ago

“When we requested the need to get us a delivery as soon as possible, they did👍🏻 the pricing was reasonable 👍🏻. Our driver was fantastic 👍🏻. We know who to call if in need of shopping and that’s Shipley!!!”

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Posted 2 weeks ago

“Horrible website. Doesn't convey info inputted to the vendors. They ask all the same questions the website should ask for but does not. Cannot communicate anything with numbers for it thinks it's a phone number and that's not allowed. In all very difficult to use.”

Helpful Report

Posted 2 weeks ago

Hi Joe, I’m sorry to hear that you found the website difficult to use. Shiply does collect and share key details with transport providers, but they may still ask follow-up questions to confirm specifics before finalizing the transport. To avoid this issue with inputting numbers, please do not include dimensions when sending messages, as our system detects this as a phone number. Instead, please click "Edit" to update the listing with the correct dimensions. For security reasons, phone numbers and direct contact details are not allowed until after booking to ensure communication happens within the platform. If you have any specific concerns or need assistance, please email us at support@shiply.com. We’d be happy to help. Kind Regards, Anne

Posted 2 weeks ago

“Good to know and find lowest price.”

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Posted 2 weeks ago

“Excellent service / Thanks !!!”

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Posted 2 weeks ago

“Excellent!!!!!!!!”

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Posted 2 weeks ago

“Great tool”

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Posted 2 weeks ago

“the driver's car broke down and my boxes of clothes arrived 3 weeks later than we agreed In the end, everything is fine, my boxes of clothes arrived to me The driver quickly responds to messages, everything is fine I didn't like the site, the support is disgusting I asked several times what to do and asked to return the deposit, but they answered my questions correctly, the support is disgusting in the end i had to wait 3 weeks for the driver to fix his car and bring me my clothes”

Helpful Report

Posted 2 weeks ago

Hi, I’m sorry to hear about the delay in your delivery, but I’m glad to hear that your items arrived safely. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. Regarding your deposit, once an item has been picked up, no refund is given, as the service has already been initiated. However, if you need further assistance with anything else, please reach out to us at support@shiply.com, and we will do our best to help. Kind Regards, Megan

Posted 2 weeks ago

“Found in short time a transport.”

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Posted 2 weeks ago

“Jo Jo was extremely helpful and professional. He quoted a fair price and delivered same day in record time. He unloaded the item and brought it right up to my door. I will definitely use him again. Five star company all day every day!!!!!!!!!!”

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Posted 2 weeks ago

“Excellent and Fast Service! I had a great experience with Northern Castle Shipping Company. They transported my car from Vancouver to Toronto quickly and without any issues. Their service was professional, efficient, and hassle-free. The entire process was smooth, and they kept me informed throughout. I highly recommend them to anyone looking for reliable vehicle shipping!”

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Posted 2 weeks ago

“Easy to use, has gotten my shipping needs handled promptly and to my satisfaction both times I've used them.”

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Posted 2 weeks ago

Shiply is rated 4.5 based on 44,622 reviews