Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 44,621 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 44,621 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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370

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent mise en rapport avec des transporteurs”

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Posted 2 months ago

“Very easy to navigate and get a professional, trustworthy company when you are going in blind and have to trust someone with something large that you just purchased.”

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Posted 2 months ago

“Thanks for helping me to get it sorted it, it was really hassle free search”

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Posted 3 months ago

“The loader was picked up and delivered within five day business days as promised. they were good to work with. There was some miscommunication between the dispatcher and the driver. They did not provide the four hours notice as promised I would use them again. My item arrived undamaged and I was excited to receive it before Christmas.”

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Posted 3 months ago

“The system is nicely done but there are areas of improvement. Insurance is something thatbdoes kot come up automatically. Had to go back and forth to various quotes to ask about insurance. Also there are to many brokers and it should be listed of they are a broker or the actual company, just for thought. Last transport with s car it was hard to communicate. I wanted to ask on status of car and had to wait for broker to reach out to other company. This last transport was a great experience.”

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Posted 3 months ago

“Très bien je recommande”

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Posted 3 months ago

“needs to confirm carriers can work with different currencies”

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Posted 3 months ago

“service et transporteur Pack express sérieux et qui a pris soin de ma moto. des dérives horaires à la prise en charge comme à la livraison. cependant quand j appelais pour avoir des infos on.m à rappelle tant lanplateforme Pack Express que le livreur. j avais des crainte mais je recommande vivement Pack Express.”

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Posted 3 months ago

“Really pleased with Gary very professional and punctual great job definitely would recommend”

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Posted 3 months ago

“Einfache kommunikation Gute aufarbeitung des auftrages”

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Posted 3 months ago

“...............”

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Posted 3 months ago

“Dommage que certains devis arrivent trop tardivement.”

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Posted 3 months ago

“Muy fácil de utilizar, intuitiva, un muy buen servicio.”

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Posted 3 months ago

“Very good platform to source reliable and cost efficient options to get bigger items from A to B :)”

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Posted 3 months ago

“A little hard to get accustomed to at first, but a good experience overall.”

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Posted 3 months ago

“Delivered items was a fair price. Would use again”

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Posted 3 months ago

“Pretty good although it can be frustrating to figure out how to use it. The interface could be much better.”

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Posted 3 months ago

“Todo bien.”

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Posted 3 months ago

“The price was good and so was the communication with the company, both by email and on the phone. They collected and delivered within the 3 hour time slot. I have taken a star off because the driver didn’t bother to let me know he’d delivered it, so we were waiting an hour or more and then I went out to the entrance and discovered the leather sofa left under the porch and my security camera showed him arriving an hour earlier. I didn’t really think this was great as we live in a country area with badgers, foxes, stray animals and crows etc all of which could have marked or even ripped the leather settee.”

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Posted 3 months ago

“Positiver Kontakt”

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Posted 3 months ago

Shiply is rated 4.5 based on 44,621 reviews