Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,672 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,672 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Shiply 5 star review on 14th December 2024

343

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The driver was extremely helpful, and completed the delivery within a day of placing the order. Extremely easy to work with, and efficiently delivered the treadmill in perfect condition.”

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Posted 3 days ago

“The driver arranged delivery then couldn’t be arsed to communicate after that so my item was never picked up and I lost a Sale. Deeply unprofessional”

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Posted 3 days ago

Hi Jim, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Megan

Posted 3 days ago

“First time using Shiply, so was not sure what to expect. I am glad I gave it a try. Very simple to navigate. Posted my request, got in touch with few offers, and had a happy outcome with the delivery. Great service! Thank you, Shiply! 😀”

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Posted 4 days ago

“If you like getting screwed then this is your company. If you like to wait and wait on people who have no intention on shipping your items this is the company for you. If you like ride people that have no communication skills your in the right place.”

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Posted 4 days ago

Hi Paul, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Anne

Posted 3 days ago

“Mr. Beast was excellent!!! They kept me updated throughout the whole journey. They were on time and lovely to communicate with. After they had been driving all day in the pouring rain, they arrived at my house smiling!! If I ever need to move anything again, I will definitely contact them!!! I am extremely happy with their expertise!!!”

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Posted 4 days ago

“Awesome service.”

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Posted 4 days ago

“Kept there word delivered telehandler as promised Paul”

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Posted 4 days ago

“Very good communication and prompt delivery”

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Posted 4 days ago

“All perfect”

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Posted 4 days ago

“Great Family business with a high sense of Customer Service !”

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Posted 4 days ago

“MPR services, I would recommend to anyone. What courteous, careful, efficient reliable people they are. Their appearance was so refreshing , smart and clean not the usual grubby people. Excellent is my rating.”

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Posted 4 days ago

“If I could give this a 0 star I would waited 2 weeks and 2 different company’s to try to get a shipment done just to hear them want more money to make it happen after having me wait and wait to hear that if there’s a different company do it unexceptable worst company and service I have delet with do not recommend thanks for reading”

Helpful Report

Posted 5 days ago

Hi, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, John

Posted 3 days ago

“goods are handled very carefully - good communication - very satified - well recommended!”

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Posted 5 days ago

“Easy platform with quick response time. I was happy with the service.”

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Posted 5 days ago

“Great, thank you!”

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Posted 5 days ago

“Wow. Absolutely first class. Andrew, was a true gentleman. Kept me informed of his journey back via tracker. Couldn’t be more pleased with the service that he offered. Thank you.”

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Posted 5 days ago

“Super chauffeur, très professionnel et sympathique malgré des conditions de route très compliquées ( tempête, manifestation d’agriculteurs…) Je recommande….”

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Posted 5 days ago

“Shiply made it simple to have an item collected in Hereford and delivered to East Sussex from the moment I accepted the quote the item was collected within an hour and safely delivered to me the next evening. I without hesitation use Shiply again and recommend them to others needing large and difficult shaped items to be transported. Thank you”

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Posted 5 days ago

“Dommage que certains devis arrivent trop tardivement.”

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Posted 5 days ago

“Schnell und unkompliziert”

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Posted 5 days ago

Shiply is rated 4.5 based on 43,672 reviews