Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 44,571 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 44,571 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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368

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The registration is a bit hectic.”

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Posted 4 days ago

Hi, I'm sorry to hear that you found the registration process a bit hectic. We aim to make signing up as smooth as possible, so your feedback is really helpful. If you encountered any specific issues or need assistance with your account, please don’t hesitate to contact us at support@shiply.com. We’re here to help. Kind Regards, John

Posted 4 days ago

“This company was just as they advertised! They honored the quote, they delivered not just ON-TIME but 2 days earlier than I inticipated. There was no damage to my vehicle, nothing stolen from the inside, snd the driver was extremely adaptive to our circumstance. The only negative remark I'd leave is with the company's communication. I have a spouse with 3 kids and a full-time job, I should have been made known at least a 12 hour notice so I could have made arrangements for the delivery pickup. To the reviewing managers & brokers; Work on your driver's communication and your company will excell greatly!”

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Posted 4 days ago

“This was my first time shipping a car and would recommend Shiply and use them again. Great communication & driver was on time most importantly my car was in great condition on arrival.”

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Posted 4 days ago

Hi Jackie, I'm so pleased to hear your first car shipping experience went smoothly! Thank you for taking the time to share your positive experience. Hope you'll use Shiply when you need transport services again. If you need any assistance in the future, feel free to reach out to us at support@shiply.com. Kind Regards, Anne

Posted 4 days ago

“Dates et conditions totalement respectées. Je recommande volontiers ce prestataire qui procède le matériel ad hoc pour le transport de moto dans de bonne conditions. Merci”

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Posted 4 days ago

“Todo perfecto”

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Posted 4 days ago

“Charles and John at Savages Transport were spot on in every aspect from contact to delivery 👍”

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Posted 4 days ago

“I had an amazing guy called fastrob, he was amazing trustworthy id definitely recommend accepting him, he collected the car perfectly sent pictures of the collection and delivery even sent me a video, he delivered the car to a location I asked of him, definitely worth the money and his service was fantastic”

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Posted 4 days ago

“Top j’ai beaucoup aimer utiliser shiply”

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Posted 4 days ago

“Simon was very efficient in every way, loading and getting to the delivery point and offloading the furniture again. Thank you”

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Posted 4 days ago

“Habe das erste mal shiply genutzt und bin sehr positiv überrascht. Die sehr einfache Nutzung der Internetseite hat vieles erleichtert! Mit dem Abschlepp-Unternehmen hat auch alles wunderbar funktioniert! Danke😍”

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Posted 4 days ago

“Easy Handling-quick Deal. Wir a very very good experience. Perfect. Thats Customer Orientation.”

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Posted 4 days ago

“Parfait très bonne communication ce n'est pas la première fois que j'utilise ce site”

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Posted 5 days ago

“Took ages for collection and never collected. Commencing wasnt great either.”

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Posted 5 days ago

Hi, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you'd like to cancel the transaction instead, please email us at support@shiply.com, and we can assist you further. Depending on your preference, we can relist the items for you or process a refund for the incomplete transaction. Our goal is to ensure that our customers have a smooth and satisfactory experience, and we apologise for any inconvenience. Kind Regards, Anne

Posted 4 days ago

“Genial muy organizado”

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Posted 5 days ago

“Simple et rapide. Je suis très contente des propositions reçues.”

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Posted 5 days ago

“Good experience”

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Posted 5 days ago

“BEEM has helped me transport many items such as furniture, a vehicle and family heirlooms. They are reasonably priced and handled my items with care. I won't use anyone else to transport.”

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Posted 5 days ago

“Our experience was positive and relatively quick. We received our cars right on time. Thank you Shiply. 👍”

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Posted 5 days ago

“Really useful like service.”

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Posted 5 days ago

“Good communication and fast delivery. Thanks a lot”

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Posted 5 days ago

Shiply is rated 4.5 based on 44,571 reviews