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Sherpr.com Reviews

4.6 Rating 251 Reviews
90 %
of reviewers recommend Sherpr.com
Sherpr.com 1 star review on 9th May 2024
Francesca
Sherpr.com 1 star review on 3rd August 2022
Anonymous
Sherpr.com 2 star review on 16th May 2022
Mark
Anonymous
Anonymous  // 01/01/2019
Really helpful folk and great service – thank you!
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Posted 5 years ago
Very professional service.. from start to finish.
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Posted 5 years ago
This service really worked for me - no need to faff around deconstructing bikes, hiring bike boxes, no airport and hire-car hassles. Bike was picked up in Leeds on time, and delivered to Poland for a convenient pick-up. Literally handed it back to Andrew at the finish line (after a couple of beers!) and bike arrived home a few days later. Not a bump, scratch or rear mech out of place. Very happy with the service. Would definitely use again
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Posted 5 years ago
Nice and straight forward, the bike was shipped fully set up (minus sensors), so no problems at the other end. Optional extra insurance if required. On time delivery, just what I needed. 😁
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Posted 5 years ago
My bike arrived with a hole in the box and with damages which cost me ~£30 to repair. I bought the insurance to cover up to £1000 the cost of the bike however the excess was £50 (pretty normal) however in order to make a claim I had to have inventorised via the Sherpr website the contents of my package before it was collected by the courier. I didn't see any information when booking this on the website - would have been much better had I been aware of this at the time of the booking. Overall the service wasn't bad as the cost of repair didn't come to too much and my bike was collected okay and delievered within 4 days overseas however I feel the service could have been more transpartent about the insurance. The bike box I purchased from Sherpr could have also come with a few more things like zip locks and foam tubes - I felt the contents of the bike box to aid in packaging the bike were a bit stingy and I ended up using my own things to safely package the bike.
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Posted 5 years ago
I used Sherpr for the Gran Fondo world's in Poland. Drop-off/pick-up were quick and easy in both the UK and Poznan, and the bike was in perfect condition. Service and communications were great throughout. Highly recommended.
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Posted 5 years ago
Excellent service, great communication by both the driver who picked up and dropped off my bike in the UK and by Andrew once in Poland. Takes the hassle out of rebuilding a bike once abroad and the worry of taking a bike on a plane.
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Posted 5 years ago
Good service, bike not damaged, would definitely use again
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Posted 5 years ago
Great service. Sherpr were very flexible and communicative when working out a solution to getting my bike to them as I couldn't make the drop off. Bike picked up and dropped off in Poznan fine, one less thing to worry about.
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Posted 5 years ago
Excellent service. Everything arrived on time, bike boxes in tact. Happy triathletes for the second year running going to Austria from the Uk! It certainly takes the hassle of bikes on planes and cars!! Video was good helping us to pack up the bikes. Thanks again
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Posted 5 years ago
Excellent, trustworthy value for money service and I highly recommend. Great communication at every stage, bike well cared for, all timings and logistics spot on, no need to dismantle or alter anything on the bike, nothing to worry about other than getting yourself to the destination. I will certainly use Sherpr again!
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Posted 5 years ago
Very responsive.
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Posted 5 years ago
Pretty much hassle free delivery and collection. Was very nervous handing over precious bike but it was fine and I have not met anyone who had any issues
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Posted 5 years ago
They took my bike to Poland for the Grand Fondo world champs. It was about the same price as hiring a bike box and paying the airline for the luggage, but so much easier. I just handed over my bike in London, then collected it right next to registration at the event. I didn’t have to set it up or take any tools. After the race I handed it straight back to them and a week later they drop it to my door. Excellent!
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Posted 5 years ago
The service was seamless from start to finish. Dropped my bike off. It was there in my hotel room when I arrived. I did the Etape du Tour and the next day it was collected from my hotel and transported back to the UK where I picked it up again. I chose this service as I had heard so many horror stories about bikes being damaged in transit on planes and bikes being left at airports and then not arriving for big events such as the Etape. I would recommend this service as it was excellent!!
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Posted 5 years ago
Awesome service!
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Posted 5 years ago
Highly recommend - great service at every stage and excellent communication - we will certainly use Sherpr again!
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Posted 5 years ago
Great friendly, reliable and safe service, easy to use and I will be using Sherpr again
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Posted 5 years ago
Excellent service, did exactly what they said they would. No issues, friendly and professional service...would highly recommend.
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Posted 5 years ago
A really friendly, efficient, quality service. I felt that the Sherpr guys took a real personal care of my bike. They collected and delivered exactly when they said they would, and it arrived at the destination, and then back home, in perfect condition. I wouldn't hesitate to use Sherpr again.
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Posted 5 years ago
Sherpr.com is rated 4.6 based on 251 reviews