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Sherpr.com Reviews

4.6 Rating 251 Reviews
90 %
of reviewers recommend Sherpr.com
Sherpr.com 1 star review on 9th May 2024
Francesca
Sherpr.com 1 star review on 3rd August 2022
Anonymous
Sherpr.com 2 star review on 16th May 2022
Mark
Anonymous
Anonymous  // 01/01/2019
From initial contact through to the delivery of my bike to France Sherpr were helpful, informative and efficient. They made the whole process simple and easy to understand, from receipt of the bike box through packing to collection and final delivery.
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Posted 5 years ago
Excellent service! Had to ship my bike from London to Austria. Cheap, fast and secure delivery, and super friendly customer support. Strongly recommend!
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Posted 5 years ago
Friendly and helpful worker on the phone. Bike was collected and delivered on time. My only criticism is that the description of the box on eBay said it has wheels. It hasn’t but I have no complaints because you gave me a 10% disdount.
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Posted 5 years ago
From start to finish this has been a functional, successful and well supported experience. 2 cycles from Arles, France to Leeds, UK. Sherpr advice on which box to choose was initially given, I went for the basic one which did the job perfectly and arrived without a blemish and will be good to use again a couple of times I'm sure. Packing and protection provided as great - I would advise putting a cap or foam over the end of the wheel axle as one of ours had poked through the side of the box on delivery but was totally undamaged (Skewer has been removed). The whole service and support from Sherpr staff has been excellent on phone and email, they even rang me when they saw I had missed a home delivery. Bikes were picked up on time, delivered on time, were exactly as packed and the fees are very good compared to pother standard courier quotes I obtained. What more can I say - 5* and a delighted customer.
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Posted 5 years ago
We were delighted to arrive at Indian Wells in California and find our golf clubs here safe and in good condition. At all steps we were impressed with how Sherpr handled the receipt and sending of the golf clubs. At the same time the Sherpr people were easy to deal with and kept us informed.
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Posted 5 years ago
I have just returned from a season skiing in Val d'Isere. I live in the South West of Scotland. My planned journey to France included a stop-off in London to visit family. My luggage included skis, boots etc plus clothing for 20 weeks. I came across Sherpr whilst looking for alternatives to carrying a considerable weight and size of baggage. The service was impeccable. The supplied ski-box was large enough to pack most of my clothing along with skis and sticks. I arranged a delivery receiving address in Val. The box was picked up from my home in rural SW Scotland and was waiting for me when I arrived in resort. The return trip was equally impressive. My box was left at the receiving address in Val last Saturday. Pick up was planned for Monday. I received my box at home on Wednesday. I would thoroughly recommend Sherpr to anyone looking to solve logistical issues. Shaianne was particularly professional and helpful throughout the process. Thank you Sherpr.
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Posted 5 years ago
Used Sherpr to get our bikes to the south of France. Seamless process and great communication will be using them again for another trip this year
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Posted 5 years ago
We used Sherpr to ship our golf clubs to Portugal. Staff were very helpful and our clubs were at the hotel before we arrived. Will use them again for our trip later in the year.
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Posted 5 years ago
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Posted 5 years ago
Cannot fault the efficiency and value of this service - though I will say that the youtube tutorial of packing your bike makes it look far easier than it is! I have a 48" frame and pretty much had to cajole it in!! However, overall a great service - and the staff are super efficient at answering questions...
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Posted 5 years ago
Very profesional and helpful all the time and my bicycle arrived perfectly safe and well thank you
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Posted 5 years ago
We as a group of 4 used SHERPR to get our bikes to Spain and back. We used SHERPR's bike boxes which were easy to pack. Our bikes got picked up on time and delivered before we arrived. No hassle like they say, will certainly use them again!
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Posted 5 years ago
Very reliable, well organised and helpful
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Posted 5 years ago
Sherpr have been amazing thought out my entire experience. I never got to actually ship my snowboard as another courier misplaced it!! In the event of that happening Sherpr very kindly offered me a refund as it was out of my control. I'll defiantly be using them in the future :)
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Posted 5 years ago
Prompt and friendly customer service was the key to my first Sherpr experience. My package was collected from my work address adding to the convenience of the process and I was informed when it had arrived. An excellent service.
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Posted 5 years ago
We have just used Sherpr to ship our six sets of skis from Uk to La Plagne in France, very nervous as our first time doing this. Skis arrived safely to our Chalet in france and are now back home in the UK. SHAIANNE you are an absolute credit to Sherpr!! your endless help in co ordinating with Inghams at the other end and keeping me informed was second to none. Excellent service will definately use again. No hassle at the airport carting all our ski bags around and we paid less than the airport carriage charge for skis!
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Posted 5 years ago
Sherpr delivered my snowboard bag to Italy. It arrived safely. Was picked up on time and delivered back to me a few days later. The bag is not scuffed or damaged in any way. Saved me carrying bag through busy airports. Brilliant service. I would recommend Sherpr to everyone. Shaianne is very helpful if you have any questions too.
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Posted 5 years ago
Really good business! Very efficient and easy to deal with. Would definitely use again and recommend to others.
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Posted 5 years ago
Excellent service from beginning to end. Gone have the days of lugging my bike around an airport and praying that its going to arrive undamaged. Door to door delivery service and I never lifted a finger . What more can you ask for. My next trip is already booked with them
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Posted 6 years ago
Fast, efficient, effective
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Posted 6 years ago
Sherpr.com is rated 4.6 based on 251 reviews