Sherpa Adventure Gear Reviews

Name: Sherpa Adventure Gear
Address: 16 Mill Street,, 16 Mill Street,, Oakham, Rutland
Rating: 4.74

4.7 Rating 1,596 Reviews

94 %

of reviewers recommend Sherpa Adventure Gear

4.7

Based on 1,596 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Sherpa Adventure Gear 5 star review on 23rd April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

“Though sizing a bit odd on this particular order; exchange was hassle free...”

Helpful Report

Posted 1 year ago

“Beautiful fit and super stretchy soft material love my Sherpa skirt”

Helpful Report

Posted 1 year ago

“Love Sherpa gear! Great gear for the outdoors, that last & looks good & is comfortable when you’re not outdoors.”

Helpful Report

Posted 1 year ago

“Nice clothes and good transcation”

Helpful Report

Posted 1 year ago

“Sehr gute Ware und schnelle Lieferung. Eine Rücksendung wurde auch schnell und ohne Komplikation erledigt. Gerne wieder.”

Helpful Report

Posted 1 year ago

“Sherpa überzeugt komplett.”

Helpful Report

Posted 1 year ago

“Really pleased with the jacket, very well made. Delivered day after order, customer service also responsive but they weren’t needed in the end. Would highly recommend!”

Helpful Report

Posted 1 year ago

“Very happy to have discovered this brand. Totally my style and ethical.”

Helpful Report

Posted 1 year ago

“Lovely skirts, came as described. Nice and light for summer. Nice pockets. Delivery did go to the wrong address initially( even though we were home), but fortunately my neighbour brought it round.”

Helpful Report

Posted 1 year ago

“Quick delivery, Good quality and very nice designs. I love, that you are supporting something good behind it. Definitely worth the money.”

Helpful Report

Posted 1 year ago

“I ordered multiple items, my card was charged and then receive notice that my card would be credited b/c half of the items were no longer in stock- very disappointing! There must be a better was to track inventory than your current system.”

Helpful Report

Posted 1 year ago

Hi Debbie, Thank you for taking the time to leave this review. I can only apologise you were able to order an item which is not in stock. We are currently experiencing issues in the communications between our system and our website. We are trying to resolve this as swiftly as possible and appreciate your patience in the meantime. Thanks, Laura

Posted 1 year ago

“Great product and great service”

Helpful Report

Posted 1 year ago

“Website east to find and access”

Helpful Report

Posted 1 year ago

“Received the wrong order and have had no success in fixing the issue. I’ve reached out multiple times with no success. Very disappointed.”

Helpful Report

Posted 1 year ago

Hi, Thank you for getting in touch - I am very sorry to hear you have not had a response, I have asked my Colleague Brenda to reach out to you, so we can put this right. Thanks, Laura

Posted 1 year ago

“Great and uncomplicated”

Helpful Report

Posted 1 year ago

“Good fit, good feel, good value - good game Sherpa!”

Helpful Report

Posted 1 year ago

“Product and service good”

Helpful Report

Posted 1 year ago

“I love the quality and style of Sherpa, and the amazing, thoughtful & compassionate work they do for the Nepalese children. Enjoyed spending time in one of their flagship stores in Pokhara, seeing up-close the beautiful quality and textures of their clothing. The philosophy behind the brand is great way for trekkers to contribute in a small way. (Sadly, and I'm sorry to say, just a bit disappointed though, cos I'm still waiting for a third online order I placed a while ago, and still waiting for a response to my enquiries). I did however receive two other orders without any hassle whatsoever. (I imagine they're just a bit busy processing the many orders after their huge global online sale recently, and if my order is lost in the system somewhere, then so be it - I'll consider it a small contribution to the children).”

Helpful Report

Posted 1 year ago

Hi Brandon, Thank you for your review and kind words about our brand - we really appreciate your support. I can only apologise you have not received a response regarding your missing parcel. I have asked my Colleague Brenda to reach out to you to get this sorted as swiftly as we can. Thanks, Laura

Posted 1 year ago

“Excellent company to deal with. Easy purchase, well packaged, fast delivery. Quality items.”

Helpful Report

Posted 1 year ago

“Service impeccable.. Vêtements de qualité.. Juste l'un des pulls n'a pas exactement la même couleur que sur la présentation.. Mais je l'adore quand même.”

Helpful Report

Posted 1 year ago

Sherpa Adventure Gear is rated 4.7 based on 1,596 reviews