Sherpa Adventure Gear Reviews

Name: Sherpa Adventure Gear
Address: 16 Mill Street,, 16 Mill Street,, Oakham, Rutland
Rating: 4.74

4.7 Rating 1,596 Reviews

94 %

of reviewers recommend Sherpa Adventure Gear

4.7

Based on 1,596 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Sherpa Adventure Gear 5 star review on 23rd April 2024

Anonymous

Anonymous // 01/01/2019

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“Beautiful warm soft fleece , with stitch detail around zip making it feel rather special, perfect fit and I love the colour, always feels so cosy”

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Posted 1 year ago

“I am very happy with the 3 pairs of shorts I bought from Sherpa. I was looking for some smart tailored shorts and these fit my requirements exactly!”

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Posted 1 year ago

“product came surprisingly quick, fits great”

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Posted 1 year ago

“I still haven’t received one of the three items I ordered. I emailed the company and haven’t heard back.”

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Posted 1 year ago

Hi, Thank you for taking the time to leave this review - I can only apologise you were able to order an item which was out of stock. We are working hard to resolve this issue in communication between our systems. The out of stock item has been refunded and you should have received communications confirming this. If you require any further assistance please do get in touch with our customer services team and we will be happy to help. Thanks, Laura

Posted 1 year ago

“Great products & because of the social impact, I am always willing to spend my money on Sherpa gear.. Comms a bit limited, but all sorted in the end! great style, great impact..”

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Posted 1 year ago

“super schöne bunte Kleidung, gute Qualität”

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Posted 1 year ago

“Das erhaltene Rolpha Jacket hat leider folgende 3 Mängel: 1. Reissverschluss unsauber vernäht 2. Reissverschluss wellig eingenäht, damit schwer zu schließen 3. Aufhänger ist an einer Seite lose bzw nicht eingenäht. Nicht aufhängbar somit. Ich bitte daher um Zusendung eines Retourenlabel”

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Posted 1 year ago

Vielen Dank für Ihre Bewertung. Es tut mir leid, dass Sie mit Ihrem Kauf nicht vollständig zufrieden waren. Ich kann sehen, dass meine Kollegin Debby dieses Problem per E-Mail für Sie gelöst hat. Mit freundlichen Grüße, Laura

Posted 1 year ago

“Quick delivery, quality T-shirts”

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Posted 1 year ago

“Beautiful color, but too slim-cut for me. The hoodie I bought last year had a boxier shape that I prefer. Return was easy and free, which I appreciate.”

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Posted 1 year ago

Hi Juliet, Thank you for taking the time to provide this feedback. We are sorry the fit of this garment wasn't quite right for you - if you would like any information on our products please do get in touch and we would be more than happy to answer any questions. Kind Regards, Laura

Posted 1 year ago

“Lovely cosy jumper for cold days.”

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Posted 1 year ago

“I sent it back as the quality was not great”

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Posted 1 year ago

Hi Judith, Thank you for taking the time to leave this review - I can only apologise the quality of our garments did not meet your expectations. If you have time, we would really appreciate some more details on this. Please do pop an email into our support team at: customerservice@sherpaadventuregear.co.uk if you would like to expand. Kind Regards, Laura

Posted 1 year ago

“Website needs work. I could only find 2 dresses under the dress section. I had to use the search bar to find the rest.”

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Posted 1 year ago

Hi Georgia, Thank you for taking the time to leave this review. We are currently working hard to ensure customers have the best experience possible when shopping through our site and I have passed this valuable feedback on to our web team. Thanks, Laura

Posted 1 year ago

“Super quick delivery, and the gilet is lovely. Really soft on the outside and even softer on the inside. Good fit, true to size. Nice detailing. I'm very impressed.”

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Posted 1 year ago

“Good choice of products and an easy to use website. Very quick delivery.”

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Posted 1 year ago

“Quick and easy ordering with fast delivery”

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Posted 1 year ago

“I love this sleeveless top and have worn it every day since it arrived Perfect for an extra layer of warmth and a nice cosy high neck I think it will dry fast as well because its light”

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Posted 1 year ago

“I have purchased a few times from Sherpa, speedy delivery and always exactly as expected.”

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Posted 1 year ago

“Very comfortable, keeps me warm, lovely soft material, goes perfect under my Sherpa waterproof coat.”

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Posted 1 year ago

“Very efficient.”

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Posted 1 year ago

“I order two items and only had one delivered. I wrote to you about this and have had no reply. I was looking at ordering some Christmas gifts from you but I will now be looking elsewhere.”

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Posted 1 year ago

Hi Steven, Thank you for taking the time to leave your review. I can only apologise you did not receive a response, I have checked through our system and sadly we did not receive your email. I can confirm an email was sent to the address we have on your order, apologising and explaining the item you ordered which was not dispatched was out of stock. We are looking to resolve this issue in our online store as quickly as possible. Thanks, Laura

Posted 1 year ago

Sherpa Adventure Gear is rated 4.7 based on 1,596 reviews