Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.62

4.6 Rating 2,931 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 2,931 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

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Shepherds Friendly 5 star review on 24th February 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the third account I've opened for one of my children. I found it very easy and the customer service outstanding”

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“The Shepherds friendly website was very easy to use,and the staff were very friendly.”

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“Great company...good service”

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“I opened a regular monthly savings account. Was so simple to do and only took about 5 minutes. Really simple to do and first class service”

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“Quick and easy to use”

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“Setting up my plan was a simple process. The information I wanted/needed was well presented, and it only took minutes to get everything in place once ready. One area of improvement could be in initial online access to the account (needing to receive a postal letter) but as a one time set up requirement a few day delay to access my account for security purposes isn't the end of the world.”

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Hi Dean, Thank you for taking time out to leave us a review and for the feedback on your registration process for online access to Your Account. It is greatly appreciated and will be taken on board. We are currently working on making improvements to the registration process and hope to launch this soon. Kind regards, Lyba

“The application process with Shepherds was easy and quick”

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“The set up and registration process was very quick and easy. I liked the additional security processes, including receiving a code by post. Overall I would have no hesitation in recommending Shepherds Friendly.”

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“Excellent service friendly staff had no problems with this service”

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“Good service”

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“Very easy process”

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“Easy to set up”

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“Very easy to u understand and set up to the plan that best suits us and best for the future of our son.”

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“Easy to use website, my request was dealt with quickly and accurately in a helpful manner.”

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“All so far so good! Account was opened and organised very quickly”

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“I opened a Shepherds Friendly Junior ISA account online recently for my son and this was very easy to do. I also have an ISA with Shepherds Friendly and have found them to be friendly and helpful when I ring them.”