Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.62

4.6 Rating 2,933 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 2,933 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

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Shepherds Friendly 5 star review on 24th February 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very Happy”

Helpful Report

“As soon as I had my baby I was handed every detail of shepherd friendly from the hospital. Since then I have successfully communicated with the workers to either change payment or how to manage my ISJA, the advice and communication was helpful and quick. As a first time mom I was so happy I learnt about this as information is key. Was thinking of opening an account with my bank, but I am happy with this as its process is straight forward and easy. VERY PLEASED.”

Helpful Report

“Really easy to setup an account, great value interest rates, quick to get on the phone.”

Helpful Report

“Easy to set up but as plan just started cannot say much about any other aspect!”

Helpful Report

Thank you for taking the time to review Shepherds Friendly. We pride ourselves on our members experience, a Member of the Team will contact you to ensure you have received your welcome pack and to check you are happy with your Shepherds Friendly Plan. Our Member Services Team is available on 0330 3114502 during office hours (8am – 5pm Monday to Friday) and also on email at members@shepherdsfriendly.co.uk. Myself or a member of the team will be happy to answer any further queries you may have. Kind regards Heather

“It took around ten minutes to set up and start saving for my babies future. I am delighted that I can save to give my baby a good happy start in life as when my parents were less fortunate. Only bad thing to say is when applying you are guaranteed a love2shop voucher even when you have not got a promotional code but I haven't recieved one. Would also recommended for you to start sending a copy of the contract through the post for people like myself that hasn't got a printer to print the contract of directly from email.”

Helpful Report

Thank you for taking the time to provide feedback. We pride ourselves on our members experience and I am pleased I have been able to contact you this morning over the phone to answer any questions you have in relation to your Junior ISA. I’d like to thank you once again for choosing Shepherds Friendly. Best Wishes Heather

“extremely easy to open account, good contact.”

Helpful Report

“Very easy to open junior ISA for my son and also very helpful customer services when I called after opening the account”

Helpful Report

“Wanted a competitive rate and easy way to save. Direct Debit into my ISA means it's out of sight and out of mind and less chance of dipping into it.”

Helpful Report

“Easy process”

Helpful Report

“Great service. The plan was simple and easy to understand. Hope to get a few savings now.”

Helpful Report

“I took out a policy online, great website, everything very easy and communication very efficient with policy documents sent by email straight away, thanks”

Helpful Report

“Very easy to deal with and open account”

Helpful Report

“Easy and straightforward to apply and set up. Easy to understand”

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“Very easy forms to follow everthing done well”

Helpful Report

“Easy to set up no hassle and friendly staff am even looking at opening up an isa for myself with you”