Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.62

4.6 Rating 2,906 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 2,906 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

Write Your review

Tell us how Shepherds Friendly made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I got through straight away no waiting on hold. The agent outlined all options and answered my questions. I was thinking that it would take a while to set up but the it was fast efficient. This also means that I feel safe and secure that I made the correct choice for my child's future”

Helpful Report

“I'm happy that is place where I can save money for my baby.”

Helpful Report

“easy setup”

Helpful Report

“Made me happy as they are very friendly”

Helpful Report

“Very efficient service, excellent plan”

Helpful Report

“Great communication all the way through and a very easy to use website”

Helpful Report

“Superbly easy application process, teamed up with polite and friendly phone calls from pleasantly articulate staff! I felt like i was in good hands every step of the way and I've not experienced excellent customer service like that in a while! I am thoroughly happy with my decision to go with Shepherds Friendly”

Helpful Report

“Great customer service over the phone! I think the lady I spoke to was called Val and she was really lovely- very friendly and helpful!”

Helpful Report

“Ease of purchase the savings plan for my 2grandsons. The only down side I couldn't add a small lump sum to it when their grampy died and left them some money.”

Helpful Report

“Really simple and easy to set up. Everything is clear and easily accessible. The security checks seem thorough too.”

Helpful Report

“Quick and easy to open account from online banking links.”

Helpful Report

“Easy to navigate website and application.”

Helpful Report

“Easy to set up and quick response to emails”

Helpful Report

“Rates are competitive, customer service phoned me direct which was a nice touch.”

Helpful Report

“Straight forward and easy too set up .”

Helpful Report

“It was quick and easy to set up”

Helpful Report

“Nice welcome process. Friendly warm helpful people who add a personal touch to the process.”

Helpful Report

“Shepherds had the plan I wanted to take out. Application form was straightforward and plan was approved immediately. I was also given a courtesy call to check everything was in order.”