Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.62

4.6 Rating 2,904 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 2,904 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really easy process to register and use online”

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“Really nice people to talk to and very competitive with other companies that’s why me and my husband have taken out over 50s live insurance and are looking to invest more in the near future”

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“Very easy to proceed”

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“Wonderful customer service and I felt understood by the member of staff I spoke to”

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“easy to use and good plans”

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“Very easy to understand and set up”

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“Excellent straight forward service”

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“Easy to open an account to aid my savings”

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“Offer code would not work , and I had to telephone in order to complete my application . Staff were very helpful in dealing with this problem , and plan was then opened very efficiently”

Helpful Report

Hi Neil, Thank you for leaving us a review. I’m glad our team was able to help you out. If you have any other queries or if there is anything else we can help you with, please feel free to get in touch with our Member Services Team by email at members@shepherdsfriendly.co.uk or by calling 0161 428 1212. Kind regards, Lyba

“Very pleased with the service got 5 star thank you”

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“Very straightforward,quick response on queries.”

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“Very Quick and Easy to join, I have great optimism for the future.”

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“Opened an account and found it very easy. As it's a stocks and shares they explained the pros and cons in an easy to understand format.”

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“This was an easy and painless transaction. Any queries were effigy dealt with by helpful staff.”

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“Great”

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“Really easy steps to follow and extremely helpful all the way through .thank you”

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“Great investment for your child very trusting and instructions are very clear”

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“The person I spoke to at Shepherd's Friendly was warm and knowledgeable - a tonic to the usual call centre experience!”

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“superb customer service very efficient online voice narrator forms i am very happy with the quick and prompt professional service from shepherds friendly thank you”

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“All online. No contact”

Helpful Report

Hi Ian, Thank you for leaving us a review. Someone from our Member Services Team will be in touch with you shortly to help answer any questions you may have regarding your plan. In the meantime, if you have any further questions or if there’s something we can help with please feel to get in touch by email at members@shepherdsfriendly.co.uk or by calling 0161 428 1212. Kind regards, Lyba

Shepherds Friendly is rated 4.6 based on 2,904 reviews