Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.62

4.6 Rating 2,904 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 2,904 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

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Shepherds Friendly 5 star review on 24th February 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was searching online for a junior ISA or similar savings account for my newborn. Shepherds Friendly was the obvious choice. Very professional, straightforward registration and account set up. I have already recommended Shepherds Friendly to my friends and family so they can also benefit from the great range of features available.”

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“Great service , quick and easy thanks”

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“Easy to open an account for both my grandchildren”

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“It was very easy to set up.”

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“Shepherds are a very well run firm, friendly and helpful. I trust my investments with them.”

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“was simple to set up and great for the price”

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“The process itself was simple and easy to follow. I am unsure of how to claim the free shopping voucher advertised in the Bounty app where we first found out about the account as it doesn't seem to mention it in any of the paperwork. Apart from that, I'm extremely pleased with the speed of the account being set up and the ability to top up online.”

Helpful Report

Hi Felicia, Thank you for leaving us a review. Vouchers are sent out by email shortly after the first premium has been paid into the plan. If there’s anything else we can help with, please contact our Member Services team by email on members@shepherdsfriendly.co.uk or by calling 0800 526 249. Kind regards, Lyba

“It was brilliant so easy to set up straight forward and done within minutes definitely would recommend my sister has just had her baby and I’ve recommended shepherds friendly to her.”

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“Very friendly,very confident,very good,”

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“Very user friendly website. Able to easily create new account and set it up.”

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“Shepherds friendly income protection insurance is a cooperate fraud scheme, by thieves and low lives who enjoys robbing people off there hard earned money. there application form was a Yes or No questions and has no room to explain any condition. After 2 years of paying £65 every month. I have been denied a claim, saying that my weight its too high and wont pay. I'm left with no payment, and don't know how I'm going to feed and pay my bill this month.”

Helpful Report

Hello Charles, Thank you for getting in touch with us. We would like to support you with the feedback you have provided and address any concerns you might have. If possible, please contact our Member Services team on 0161 428 1212 or by email on members@shepherdsfriendly.co.uk and they’ll be happy to help. Kind regards, Lyba

“Good incentive, easy to use website and a lot of information”

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“Easy to set up, very straightforward”

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“I feel that this is a good company to deal with. I have now got three policies with the company and have had no problems either setting up or paying the premiums. As a retired financial adviser, I am fully aware of the market and in my opinion, Shepherds Friendly ranks as one of the best in the field.”

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“Is really good 👍”

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“Simple to get a quote and buy and offered a much more competitive return than others we looked at.”

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“Very friendly and useful service.”

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“Very easy to set up. No hassle at all. Admittedly I did email them with a query which I haven't received a response for but given the circumstances, delays are expected. Once open, dashboard easy and simple to use”