Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.62

4.6 Rating 2,911 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 2,911 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

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Shepherds Friendly 5 star review on 24th February 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Didnt do anything positive. Constantly failed to deliver even basic customer service levels.”

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“Just about got me signed up”

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Thank you for your review Daryn, we welcome all feedback. Shepherds Friendly is a modern mutual organisation and our primary duty is to our membership, we value your business and will always endeavour to put our members at the heart of everything we do. A member of our Team will contact you shortly to discuss your review and look into your query.

“straightforward online platform that was easy to understand and navigate and quickly followed up by email and phone to keep me informed of my application”

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“A competitive product.”

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“Very good price for the cover”

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“Regular updates with clear, concise information”

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“The plan is easy to set up with understandable explanations throughout. Follow up is friendly but not relentless.”

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“Very easy to set up, staff very helpful and replied to my queries promptly”

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“They was understanding with my situation and always mad payment to myself on time, I struggled to get physio through my doctors so they payed and sent me to a private physiotherapist which help me so much, great staff great company”

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“So easy to do what I wanted to do. No fuss, no issues, just straight forward, simple and quick! Couldn't ask for anything more.”

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“The products are simple and easy to understand and they are suitable for my needs.”

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“This has been referred me by my husband, amazing to invest your money in”

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“Very easy process so far, highly recommended”

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“friendly call staff flexible plans and a solid insurance company you can relay on for life”

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“It was good experience to do this plan”

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“Very easy account opening procedure”

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“Clear description of the products available and an easy to use website”

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“The direct debit went through smoothly and had a call from a member of staff to ensure everything was going ok.”

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“The followup call to make sure everything was set up correctly was a nice touch.”

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“Friendly, personal service with a courtesy call very early in the process. So far, so good.”

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Shepherds Friendly is rated 4.6 based on 2,911 reviews