Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.62

4.6 Rating 2,933 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 2,933 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

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Shepherds Friendly 5 star review on 24th February 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good customer services”

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“Easy to use”

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“very easy to set up and you can start saving straight away....”

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“Relatively straightforward to open but to set up an on-line account was difficult as the website wasn't working and its a very complicated process.”

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Hello Jd, Thank you for taking the time to provide feedback. I am sorry to hear you have experienced an issue when using our website, and I have tried to contact you by phone this morning to find out more information. Your feedback will allow us to look into any additional changes we could make to help improve the experience of you and other members in the future. If there is anything else that you need from us, please don’t hesitate to contact our Member Services Team on 0161 428 1212, or by email at members@shepherdsfriendly.co.uk. The Team is available Monday to Friday from 8am – 5pm. Kind regards Heather Kitchen

“It was quite easy and well explained plan”

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“Quick easy and simple”

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“Good communication”

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“Very easy to open an account and very clear explanation of the key facts.”

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“Very easy and great cashback”

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“Just easy process”

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“Very easy to apply, straight forward and quick”

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“Good service”

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“When I made an account for my boy”

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“Easy to set up plan and”

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“Very easy to set up all very straight forward lovely”

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“Claire was very friendly”

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“Quick easy and simple to use, no hassle and straight forward”

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“Absolutely lovely”

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“Very easy to set up the ISA, as there was an issue with the address confirmation, a member of your friendly team contacted me within 24hrs and we were able to get everything confirmed.”

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“Easy to apply for product”

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Shepherds Friendly is rated 4.6 based on 2,933 reviews